Company Name:
Approximate Salary:
Per Year
Location:
Camas, Washington
Country:
United States
Industry:
Other
Position type:
Full Time
Experience level:
Not Specified
Education level:
Bachelor's Degree

Customer Service Summer Intern

Overview:

We have an exciting opportunity for a summer intern on our Customer Service team! If you have an interest in honing your interpersonal communication skills while learning more about a multinational company, apply today!

Responsibilities:

  • Receives inquiries from customers from various sources (phone and email), answers questions and/or resolves individual problems.
  • Coordinates and develops customer relationships by handling customer inquiries on such topics as My Home, invoicing, label and inspection, etc., opening new projects and supporting a smooth communication between customers and UL departments.
  • Collects customer product information, identifies the industry that will perform work, and communicates completion time commitments.
  • Prioritizes customer needs, determines any special requirements, and obtain required information and samples to open the project.
  • Provides support for non-technical customer requests, including questions/issues such as billing inquiries, service requests and general UL information.
  • Actively participates in teams to continuously improve and drive quality into UL¡¦s service to the customer.
  • Performs other duties as required.


Qualifications:

Higher Secondary Education (High School Diploma) and generally one year of customerservice or sales experience.Demonstrated ability to respond appropriately to customer needs.Demonstrated ability to successfully multi-task.Demonstrated ability to work effectively with a diverse team.

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