Disability Connect
Search
Account Coordinator

Account Coordinator

companyReaderLink
locationOak Brook, IL 60523, USA
PublishedPublished: 8/23/2024
Project Management / Professional Services
Full Time

The Account Coordinator is an entry-level role that will perform specific tactical sales functions through cross-functional management of multiple internal departments.

What You Will Be Doing:

  • Provides administrative and customer service support to Account Representative in management of account operations.
  • Submit pricing information to customers and input pricing/stickering information in the distribution system.
  • Responsible for tracking and monitoring inbound and outbound shipments, processing promotional orders, and tracking placement reports.
  • Responsible for validating department profile information, updating profiles in distribution systems, and communicating changes to field managers.
  • Primary liaison with field managers to provide merchandising plans, customer information, and general support.
  • Frequent communication with ReaderLink retail customers.
  • Work closely with the account management team and support other internal departments to meet customer expectations.
  • Needs to be able to quickly assess a customer inquiry or account task, determine a solution or information needed, and own the process through completion and follow-up.
  • Produce ad hoc sales reports and stock-level information. Assist in the creation of presentations and sales analysis as needed.
  • Proactively manages a list of tasks and scheduling.
  • Must be able to multi-task, meet deadlines, and manage the needs of the account management team and other internal and external groups.
  • Other duties may be assigned, directed, or requested.

What You Will Need:

  • Bachelor’s degree is preferred.
  • Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is preferred.
  • Detail-oriented, strong organizational skills, flexible, and efficient. 
  • Ability to multi-task and prioritize multiple projects/requests.
  • Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is preferred.
  • Excellent interpersonal skills – in-person, phone, email, presentations, etc. Fast learner, team player, and aggressive problem solver.
  • Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is preferred.
  • Must have excellent communication skills, both written and verbal.
  • Ability to speak with all levels of the organization and outside partners.
  • Ability to read and interpret documents such as instructions and procedure manuals.
  • Ability to create and write reports.
  • Must be proficient in basic mathematics: addition, subtraction, multiplication, and division.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving variables.
  • The work performed is in an office environment.
  • The noise level in the work environment is usually moderate at low decibels.
  • Must be able to work in a fast-paced, team environment.

Salary: $21.50/hour - $23.50/hour

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans.If you need an accommodation to assist with completing the electronic application, please email your request to info@readerlink.com, or call: (708) 356-3737.