Analyst - Corporate Functions Control Management Governance, Regulatory Change Management
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American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.
American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:
- Issuing and servicing charge and credit cards for the consumer and small business segments;
- Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;
- Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.
Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.
The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs & Communications (CA&C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk & Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).
The objective of the Corporate Functions Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.
Corporate Functions Control Management is looking for an Analyst of Governance, Regulatory Change Management, focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Analyst will primarily be responsible for ensuring regulatory changes are timely identified, cascaded, prioritized and implemented for the Corporate Functions.
- Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.
- Track certain issues with KRI limits and risk appetite for Corporate Functions Control Management to ensure operational risks are managed within agreed thresholds
- Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU
- Assists in the development of portions of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs
- Provide administrative support of specific training initiatives and clear career progression plans that align with Operational Risk Management
- Follow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials
- Support sharing insights, better practices, themes, etc. across the enterprise
Required Qualifications:
- 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
- Project management, communication, and interpersonal skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Preferred Qualifications:
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
- Experience in at least one of the following:
- Translating operational risk strategy and appetite into execution guidelines
- Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds
- Provide administrative support of implementing the operational risk governance frameworks
- Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards
- Assisting the operational risk exam management processes
ORMCM
Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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