Developmental Services Supervisor Of Case Management(Hybrid)

Introduction

Are you interested in a career that you are passionate about and receive personal fulfillment while making a difference, then we invite you to take this opportunity to be a part of our team! 

At the State of Connecticut, Department of Developmental Services (DDS)West Region - has one (1) full-time 1st shift job opportunity for a Developmental Services (DS) Supervisor of Case Management, located in the Private Division in Waterbury with a blended caseload: Private/Individual and Family Supports (IFS)/Self-Determination (SD).

Your role as a DS Supervisor of Case Management

This position will be responsible for providing support to approximately five-six case managers; providing clinical and administrative guidance to case managers overseeing individuals with developmental disabilities in the private division. Most importantly, each position will ensure that all CMS (Center for Medicaid and Medicare Services) requirements and quality assurance activities are completed as required and that federal reimbursements are maximized under Medicare, Medicaid, Waiver, Federal and educational grants. Case management services, including the development and continued monitoring and review of the Individual Plan are required to meet health and safety needs of the individuals served.

Position Highlights:

• This is a full-time (80 hours/biweekly) position with a schedule of 8:00 a.m. - 4:30 p.m., Monday through Friday.
• However, work schedule flexibility is required in order to meet the demands of the job.

What’s In It For You:

Visit our new State Employee Benefits Overview page!

• To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;
• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees.
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.

We hope you take this opportunity to continue your career and make an impaCT!

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

For Assistance in Applying:

Please read or watch our Applicant Tips on How to Apply!

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

Read through this helpful link toprepare for your interview.

Contact Information:

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or (Edward.Magnano@ct.gov)

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.

Should you have any questions pertaining to this recruitment, please contact Ethan Ives at Ethan.Ives@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Departments of Developmental Services and Social Services this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.

EXAMPLES OF DUTIES

• Schedules, assigns, oversees and reviews the work of staff;
• Provides staff training and assistance;
• Conducts performance evaluations;
• Determines priorities and plans unit work;
• Establishes and maintains unit procedures;
• Develops or makes recommendations on development of policies and standards;
• Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;
• Prepares reports and correspondence;
• Secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly;
• Explains departmental programs, policies and procedures to workers, individuals and the public;
• Consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate;
• Observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills;
• Makes assessments of existing resources serving individuals;
• Monitors individual centered and waiver driven quality controls and addresses concerns accordingly;
• Assists in administration of individual participation in federal reimbursement programs;
• May represent facility in any legal proceedings involving individuals;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • relevant agency policies and procedures;
  • relevant state and federal laws, statutes and regulations;
  • intellectual disability case management practices;
  • social problems resulting from an intellectual disability and methods for dealing with those problems;
  • inter-disciplinary approach to program planning;
• Knowledge of
  • public and private resources for individuals with an intellectual disability;
  • relationships between facilities for individuals with an intellectual disability, community agencies, courts and health facilities;
• Considerable
  • interpersonal skills;
  • oral and written communication skills;
• Ability to utilize computerized software;
• Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

The General Experience is defined as one of the following:

• A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.

OR

• A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.

NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been providing case management or casework services to individuals with an intellectual disability.

NOTE: For state employees this experience is interpreted at the level of a Developmental Services Case Manager.

PREFERRED QUALIFICATIONS

• Experience managing caseloads that focus in supporting individuals, families, and guardians of adults with Intellectual & Developmental Disabilities (ID/DD) to work collaboratively to plan and navigate services and supports tailored to the individual’s needs.
• Experience/working knowledge of individual budgets and self-direction.
• Experience working with individuals and families, as well as other community stakeholders (i.e., School districts, parent groups, private providers, etc.).
• Experience working in a supervisory capacity.
• Experience training staff on current policies and procedures.
• Experience with Microsoft Office Products, computer software, handling of databases and individualized electronic budgets (IP-6).
• Experience providing support and services available to adults with Intellectual & Developmental Disabilities (ID/DD), both within and outside of the Department of Developmental Services.
• Experience working in crisis situations.
• Experience and the ability to effectively communicate and work cooperatively with various department such as Probate and Judicial Courts, Department of Social services, Department of Children and Families and the Abuse Investigation Division.
• Experience analyzing, interpreting, and processing Medicaid Waiver requirements, DDS Home & Community Based Services (HCBS) Waivers, and accessing benefits through the Department of Social Services.
• Experience working in independent and collaborative environments.

SPECIAL REQUIREMENTS

• Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
• Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.