Welcome to Whataburger Careers!
The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.- Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.
- Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.
- Works with Managers and the Market Leader to execute operational plans.
- Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.
- Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.
- Builds relationships with customers and resolves customer complaints.
- Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.
Key Skills
- Budgeting
- Recruiting
- Coaching
- Restaurant Operations
- Food Safety
- Presentation Skills
- Labor Law Compliance
Preferred
- Associate degree or equivalent work experience.
- 2+ years of management experience in the restaurant or hospitality industry.