Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
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Time Type:
Full timeDepartment:
RadiologyAll Locations:
East BostonPosition Summary:
Under the supervision of a Radiology Manager assists the technologists in technical and patient care duties. Maintains supplies and keeps exam rooms prepared and ready for patients. Assists patients during exam procedures as needed. Handles reception and clerical duties as required. Provides assistance across campus sites as necessary. The role encompasses the provision of support services to patients and families across the health care continuum, functioning as an effective member of the health care team by contributing to the efficient operation of the patient care unit, and accountability for fiscally sound, quality patient/family clinical outcomes.Essential Responsibilities & Duties:
- Performs the reception and telecommunication functions for the department. Answers telephone, greets visitors and patients, and responds to general inquiries by relating or referring to established scripts, policies and procedures. Handles phone calls and all requests for services professionally, courteously and appropriately.
- Assists with rescheduling visits for required area as necessary. Contacts patients with appointment and prep information.
- Acts as a resource for patients with questions regarding their exams.
- Maintains work area and equipment in a neat and orderly manner.
- Performs related office duties and general errands in an accurate and timely manner, such as accepting and delivering interdepartmental correspondence, sorting and distributing mail, photocopying materials, and retrieving and storing supplies.
- Uses computer terminal for access/input of patient information, lab results, x-ray, scheduled and rescheduled appointments and other automated requests and communicates findings to appropriate healthcare team members.
- Brings screening and contrast history forms to Medical Records for input into hospital EMR in order to ensure a complete and accurate medical record.
- Sends and/or transports specimens with appropriate laboratory slips and or requisitions when requested.
Education:
- Requires a high school diploma or GED.Additional training in Medical Terminology preferred.
Requirements:
- Healthcare Provider BLS certification is required.
Experience:
- Experience in clinical setting is preferred
Benefits:
- MEDICAL, DENTAL, AND VISION COVERAGE
- LIFE AND DISABILITY INSURANCE
- 401(K) RETIREMENT PLAN
- TUITION REIMBURSEMENT
- FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
- PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
- GENEROUS STAFF DEVELOPMENT BENEFIT
- EXCELLENT MALPRACTICE COVERAGE
- PET INSURANCE
- AND MUCH MORE
Starting at $18.14, and up to $27.00 based on experience.