Senior Analyst-Data Governance & Management

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

As part of the Enterprise Digital & Data Solutions group (EDDS), the Enterprise Acquisition Products and Platforms team (EAPP) is constantly evolving how we serve and meet the needs of our customers. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are card, loan, banking, and payment application and onboarding experiences that enable a positive and engaging experience for customers to apply for our products. In addition to an enormous emphasis on users and usability, our team is responsible for growing new accounts acquired and accounts receivable, by increasing application completions and approvals.

How will you make an impact in this role?

In this role, you will support data management and governance of digital acquisition data. Through your work and collaboration with key partners, this will help drive initiatives supporting accurate, reliable, and accessible data to be utilized by stakeholders across the enterprise. You will be a critical input towards defining and enabling business success, while ensuring compliance with data regulations, promoting data understanding and minimizing operational risk.

You have a real passion for using data and technologies. You are hands on with data, enjoy being challenged, being part of a collaborative, diverse and inclusive team, and you seek every opportunity to learn.

Responsibilities

·Translating requirements into coherent user stories using agile tools and methods

·Implementation of data quality standards and processes to ensure accuracy, completeness, and consistency of data across acquisition systems

·Delivering the product roadmap and capabilities in collaboration with other delivery teams

·Partnering with engineering and design functions throughout the product development lifecycle from ideation to delivery and ongoing iteration

·Continually stay abreast of new digital platform trends and customer needs and the changing regulatory, competitive, and technological landscape across global markets

·Leverage SQL skills to manipulate and analyze large data sets.

·Perform in-depth data analysis to derive actionable insights and support decision-making processes

·Support the development and maintenance of comprehensive dashboards, reports, and visualizations to track key performance indicators related to KYC-B Risk reporting

·Conduct ad-hoc analyses to address specific business questions and support strategic initiatives effectively

·Collaborate and communicate with product teams, tech partners, and business stakeholders across the enterprise

Preferred Qualifications

·Highly motivated with strong sense of accountability, initiative, and a "can-do" attitude

·Bachelor’s Degree preferred

·Proficiency in data management tools and technologies

·Experience working on projects within the Agile Framework

·Proficiency in data analysis/extraction: SQL and Python

·A passion for technology, proficient in investigating customer needs and problems; Readiness to contribute ideas on product design, project management and technical solutions.

·Demonstrated knowledge or aptitude for product management, ability to define and improve processes

·Strong written & verbal communication skills

·Ability to work autonomously in a fast-paced environment, navigating ambiguous or unstructured problems and influencing without direct authority, among peers and with leaders, to drive desired outcomes

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.