Senior Manager - Fintech Strategy and Program Management

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex. 

Position Summary:

This position reports to the Director, Finance Technology Strategy & Program Management and plays a key role on the team evolving and implementing the Finance Technology strategy and overseeing the Finance Modernization effort.

The Finance organization is on a multi-year journey to modernize the Technology platforms that support all Finance processes. Our goal is to standardize data management & governance, consolidate and modernize applications and data stores, and leverage Cloud computing over time.The successful candidate will be responsible for helping to drive delivery of pan-Finance Technology projects, including Fast Forward, as American Express migrates from a Category IV to Category II regulated Financial Institution, partnering with Technology, Product and Process Owners to deliver our key priorities.

The position is primarily focused on the key areas listed below:

• Supporting the evolution of the Finance technology strategy
• Influencing Finance product and platform roadmaps to support delivery of the strategy
• Implementing the operational frameworks that optimize investments in Finance’s key priorities and clarify interactions between teams
• Partnering with Technology, Product and Process Owners to deliver our key priorities
• Managing significant Technology projects with pan-Finance impacts (e.g., Finance Modernization, Project Fast Forward, Lumi)

Job Responsibilities:

• Engage Product Owners and Tech Leads to help drive ongoing technology investment processes as laid out in the FinTech Playbook to effectively identify and fund Finance’s tech priorities.
• Build a comprehensive understanding of our multi-year Finance Modernization initiative and commitments.
• Focus on emerging Capital Reporting, Basel III Endgame and SCCL reporting requirements under Project Fast Forward as a critical priority for delivery.
• Work with data-sourcing teams to conduct data profiling and mapping activities and assist in creation of detailed data sourcing plans to address new reporting requirements.
• Track progress against plans, milestones, and elevate delivery risks and work cross functionally to publish status updates for stakeholders and Program Office.
• Ensure stakeholder requirements are documented, and Technology story points are gathered and groomed to ensure timely and efficient Agile delivery.
• Coordinate with stakeholders to ensure extensive integration and end-user testing activities.
• Serve as liaison between Product Owners and Technology leads to refresh and maintain roadmaps and milestone plans and stay abreast of key risks.
• Track, report and communicate progress against plans, milestones, and delivery risks.
• Assist Finance Modernization program leads to develop recurring and ad hoc communications on objectives, timelines, progress, status and risks to Finance leaders, process owners and Technology leaders (quarterly FinTech Steerco, program Leadership Meetings, Controllership Leadership Team meetings, etc.)
• Cultivate and maintain strong relationships with our key business partners including but not limited to:Finance Product and Process Owners, Finance Technology Delivery Leads, Technology Delivery Excellence, Technology Finance, Finance Portfolio Management team, Finance Communications, and other SME’s.

Qualifications:

• 4+ years of cumulative Finance business/process and/or product management experience
• Bachelor’s Degree in Finance, Business or Analytics preferred
• Knowledge of Finance systems, operational processes, and interdependencies would be highly advantageous
• Knowledge of Agile development principles and practices would also be advantageous
• Project/program management experience supporting large, complex initiatives
• Ability to communicate effectively (both written and verbally), including the ability to synthesize a lot of information into crisp and clear communications
• Strong relationship management skills and experience collaborating with and influencing multiple stakeholders
• Strong analytical, organizational, and problem-solving skills
• Ability to multitask and meet deadlines in a fast-paced and time demanding environment
• Ability to work independently, be flexible, and drive results

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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