Senior Manager - New Business Development, Agile Partner Platform

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Network Services (GNS) is responsible for the card issuing and merchant acquiring partnerships that comprise the American Express Network. GNS operates in 110 geographies and GNS partners issue over 60 million cards on the Amex Network.

GNS North America is focused on growing issuing partnerships that drive complimentary scale and relevance for American Express in the US and Canada. The GNS NA team manages a portfolio of existing bank partnerships (e.g., Credit One, Navy Fed, USAA) and cobrand programs (e.g., Macy’s, NASCAR, Square).

The GNS NA - New Business Development teams are responsible for signing new issuing partnerships with banks, brands and fintechs interested in launching card programs on the American Express Network. The Agile Partner Platform (APP) team - winner of the 2024 Edward P. Gilligan Award for Innovation - has end-to-end responsibility for building new partnerships across the fintech issuing ecosystem including strategy, pipeline, prioritization, pitches and contracting. The Senior Manager of New Business Development will be responsible for accelerating new business development activities with a focus on new cobrand programs and strategically adding providers of new platform capabilities (e.g., sponsor banks, processors, program managers). This person will partner closely with the Director of APP and GNS NA leadership team to cultivate and prioritize a robust new business pipeline, develop winning strategies to secure new partnerships, refine and deliver compelling prospect pitches and efficiently manage contracting with new partners. A successful candidate will have a strong will to win, be an effective listener and communicator, have the drive to establish and grow numerous external relationships, be genuinely curious about our business and that of our partners/prospects, and always uphold the Blue Box values.

Key Responsibilities

• Cultivate a robust new business pipeline through external relationships with existing platform partners, industry contacts, and trade events
• Drive prioritization through prospect assessment, a clear framework and consistent alignment with GNS NA leadership team
• Develop winning strategies to secure new partnerships and connect the dots across APP partners, GNS, and the Enterprise through research, relationship building and ideation
• Refine and deliver compelling prospect pitches by crafting a great first draft, and thoughtfully iterating and preparing with key stakeholders
• Efficiently managing contracting with new partners through effective negotiation with both internal stakeholders and relevant external parties
• Lead select industry, consulting and trade relationships to advance strategy, generate new business and enhance the Amex brand in Network Issuing. 

Qualifications

• A strong will to win – once you understand the objective you develop winning strategies and execute with speed and resilience
• Business development/partnerships and negotiation experience, with a consultative approach to pursuing and securing large deals for an enterprise
• Knowledge of payments/card issuing preferred. Specific experience in the fintech space a plus
• Ability to support all aspects of deal negotiation, including strong financial acumen to generate and evaluate deal structures
• Track record as a strong performer who can inspire and develop relationships across a large, matrixed organization
• A drive to establish and grow numerous external relationships – you are excited and curious about new opportunities and ready to invest the time and energy to build great relationships
• Ability to balance multiple competing priorities that require engaging numerous internal and external stakeholders
• Bachelor’s degree required; MBA preferred

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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