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Senior Software Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer to work in Westlake, TX!&nbsp;The RoleOur teams build and contribute to Fidelity’s digital presence. As a web developer, you will help us build the web user experience and the underlying platforms needed to support our digital presence. You’ll work on building end to end features as part of our autonomous, cross functional teams. You’ll have the opportunity to contribute to own entire features from concept to deployment working on cross-functional teams. You'll have the opportunity to contribute ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. We're looking for highly motivated individuals who work well in a collaborative, iterative, and fast-paced environment.The Expertise and Skills You Bring<ul><li>You have a passion for technology and can navigate your way across complex and rapidly-changing landscapes by staying on top of latest trends and thrive by sharing knowledge. </li><li>Are a creator, a doer, and a disruptor who will help us solve real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback. </li><li>Are comfortable to be a self-starter, who actively challenges status-quo, is curious and not afraid to ask “Why” and “What if”? </li><li>Are experienced with the tools of the trade including a variety of modern programming languages and frameworks </li><li>Care about cycle time and use CI/CD practices, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature toggles </li><li>Stay on top of Algorithms, Data Structures and Design Patterns and love the challenge of building highly scalable systems that can support thousands of transactions/sec. </li><li>Have a mindset of test first development and are experienced in modern test frameworks. We believe in testing and that quality is everyone’s job. </li><li>Are data-driven and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly. </li><li>Have strong communication skills and technical expertise to drive and participate in meaningful discussions. </li><li>5+ years of software development experience </li><li>Strong knowledge of HTTP based APIs, Networking and how the internet works. </li><li>Strong JavaScript, Typescript, CSS, HTML &amp; Browser Developer tools. </li><li>Understand Async code (Promises, Callbacks, Event Loops) </li><li>JS Tooling (ESLint, Webpack , Grunt, Gulp) </li><li>JS MV* frameworks (Angular, React) </li><li>Comfortable with Visual Design &amp; Rapid Prototyping </li><li>Expert at one IDE of choice (VS Code, WebStorm) </li><li>Node.js frameworks NPM, Express </li><li>Automation Tools/Frameworks (Mocha, Jasmine, Selenium, Protractor) </li><li>Advanced Git skills </li><li>API Design &amp; Development, MicroServices Architecture. </li><li>DevOps, Automated Testing and Continuous Delivery </li></ul>The Team We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.&nbsp;&nbsp; Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge.Dynamic WorkingAt Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.Company OverviewFidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.For information about working at Fidelity TalentSource, visit FTSJobs.com.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.Information about Fidelity InvestmentsAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Senior Software Engineer

<h4>System Engineer</h4>Time type: full timePosted on: May 23, 2024Job requisition id: R3526What we needSymbotic is seeking aSystem Engineerto run our system control center to ensure critical issues are communicated to the cross-functional teams to ensure best system performance. You will drive CI (continuous improvement) and troubleshooting projects by identifying root cause issues and partnering with cross-functional teams to drive execution of performance criteria of the system.&nbsp;What we doThe System Engineer is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance. What you’ll do<ul><li>Monitor health of the automated adapters, vertical lifts, and automated robotic vehicles.</li><li>Responsible for the troubleshooting of advanced system and operational issues.</li><li>Communicating technical concepts clearly and concisely to site teams and customers.</li><li>Document and report issues to engineering teams and work with them on a solution.</li><li>Train and assist operators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and other IT problems.</li><li>Ability to step in and effectively backfill key Symbotic on-site roles.</li><li>Partner heavily with customers and other internal and external clients. </li><li>Assist in escalation as required to support teams to solve production impacting problems.</li><li>Participate in the initiatives for continuous improvement, standardization, and improvement of the warehouse automation solution, in a context of change focused on production.</li><li>Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily.</li></ul>What you’ll need<ul><li>Bachelor’s degree in electrical or software Engineering, Computer Science, Automation Engineering or related discipline; or equivalent work experience.&nbsp;</li><li>Minimum of 2 years’ experience with automated systems.</li><li>Brings experience and ability to learn; PLC (Allen Bradley, Siemens), Robot (ABB), and Software languages such as; SQL, Linux, Python.</li><li>Excellent hands-on experience with assembling, operating, and troubleshooting robotics and electro-mechanical systems.</li><li>Being able to work under pressure and in an environment of changing priorities.</li><li>A desire to learn new equipment and assist team members as needed.</li><li>A high sense of urgency.</li></ul>Our Environment&nbsp;<ul><li>Employees must have a valid driver’s license and the ability to drive and/or fly to clients and other customer locations. </li><li>The employee is responsible for owning a credit card and managing submitting their expenses for reimbursed on a bi-weekly basis to Symbotic. </li><li>The employee is frequently required to walk and reach with hands and arms. </li><li>The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl. </li><li>The employee must regularly lift and/or move up to 50 pounds. </li><li>Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.   </li><li>If the site location is in construction, or as otherwise requiredin accordance with the applicable safety requirements for the work environment, you will be required to wear proper PPE (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).</li><li>There will be steep stairs to climb into the structure. </li><li>You may be required to routinely walk up and down stairs to navigate the automation structure.</li><li>You will regularly be near railings that are high off the ground. </li></ul><ul><li>Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. </li></ul>The base range for this position in Red Bluff, CA&nbsp;is&nbsp;$85,000 - $95,000 however, the base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.&nbsp;&nbsp;#LI-SB1#LI-Onsite Apply Now

Symbotic

System Engineer

<h4>Senior Software Engineer - System Manager</h4>Time type: full timePosted on: June 18, 2024Job requisition id: R3634What we needSymbotic is seeking a Senior Software Engineer on the Systems Manager team that will be responsible for the induction of products into the Symbotic system and order fulfillment out to customers. As a key member of theteam,you will play a hands-on role developing new functionality within a microservices environment and contribute toward the decomposition of monolithic services into microservices. We are looking for people who thrive in a creative and collaborative environment and enjoy solving challenging problems.What we doWe are a talented and collaborative team of engineers responsible for building multiple components and microservices that are included in Symbotic's ecosystem. We are part of Core Software and some of the functional areas we cover include freight inbounding, customer order planning, SKU services, software updates and more.We are self-driven software engineers who thrive in a creative, collaborative, and agile development environment with a passion for implementing excellentcustomer experience.What you’ll do<ul><li>Design and develop real-time distributed software to orchestrate the induction of new inventory and order fulfillment to customers.&nbsp;</li><li>Evolve the current software architecture toward microservices using .NET Core, Kubernetes, RabbitMQ and Redis.&nbsp;</li><li>Contribute to a distributed architecture using multi-threaded and multi-processor concepts.</li><li>Play a hands-on role as part of an engineering team that works to design, develop, review and test new functionality.&nbsp;</li><li>Collaborate with other development teams, project managers and product managers to breakdown requirements, design solutions and execute new business requirements.&nbsp;</li><li>Demonstrate passion about building high quality software that addresses customer needs, love solving problems and facing new challenges.&nbsp;</li><li>Be a proactive communicator who enjoys working closely with creative and technical peers.&nbsp;</li><li>Work in a dynamic Agile/Scrum based environment.</li><li>Play a lead role in this effort and mentor junior team members.</li><li>Up to 10% travel may be required.</li></ul>What you’ll need<ul><li>Degree in Computer Science, a related technical discipline, or related experience.</li><li>Minimum 8 years professional experience developing software applications.</li><li>3+ years of experience with data/SQL platforms including traditional relational databases (SQL Server, MySQL).</li><li>Object oriented design and programing concepts, C# or Java is preferred.&nbsp;</li><li>Source code version control, unit testing, design and defect tracking tools.</li><li>Experience with multi-threading, multiprocessing, and SW/HW integration.</li><li>Self-motivated, with an ability to learn quickly and independently, and work in a dynamic agile environment with cross functional and remote teams.</li><li>Excellent verbal and written communications skills.</li></ul>Other considerations<ul><li>Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.</li><li>The employee is responsible for owning a credit card and managing expenses personally to be reimbursed bi-weekly.</li></ul>#LI-JH2#LI-Hybrid Apply Now

Senior Software Engineer - System Manager

<h4>Senior Director, Hardware Engineering - Robotic Cell</h4>Time type: full timePosted on: July 12, 2024Job requisition id: R3455What we needWe are seeking a hands-on Senior Director of Hardware Engineering. This individual should be not only deeply rooted in the robotics domain but also have a holistic understanding of automation, mechanical, electrical and industrial contexts.What we doAt the forefront of technological innovation in robotics and automation, our Hardware Engineering team is dedicated to developing cutting-edge solutions that revolutionize industrial applications. We blend advanced robotics with automation to design systems that are not only innovative but also robust and scalable, capable of operating efficiently across various industrial settings. Our work encompasses a broad spectrum of activities including mechanical design, electrical engineering, and software integration, ensuring that every product we develop meets the highest standards of quality and performance. We are a dynamic group of professionals committed to pushing the boundaries of what's possible in hardware engineering, driving forward our mission to lead and transform the industry.What you’ll do<ul><li>Technical Leadership: Dive deep into complex hardware challenges, providing hands-on technical guidance and solutions. Ensure our robotic and automation designs are both innovative and feasible. </li><li>Leadership: coach, mentor, and grow the hardware engineering team, ensuring a blend of creativity and discipline in every project. Develop reports and manage high performing teams.</li><li>Robotic Design Excellence: Ensure our robotic solutions are mechanically and electrically sound, backed by meticulous design, rigorous testing, and iterative refinement. </li><li>Industrial Acumen: Integrate an industrial perspective into our designs, focusing on aspects like PLCs, motor systems, drives, and conveyance mechanisms to ensure our automated and robotics solutions can thrive in real-world industrial environments. </li><li>Software Synergy: Foster a strong collaboration between hardware and software teams. Ensure high-level and low-level software integration aligns seamlessly with hardware functionalities. </li><li>Strategic Planning: Set the direction for the hardware engineering department, ensuring alignment with the company's overarching vision and goals.  Drive Key Performance Indicators across the Hardware Engineering team.</li><li>Stakeholder Engagement: Regularly liaise with other department heads, executives, and external partners to align on project objectives, deliverables, and timelines.</li><li>Intense Collaboration: Collaborate closely with cross-functional teams (software, design, procurement, installation, commissioning, and product management) to ensure seamless integration and functionality. </li><li>Continuous Learning: Stay updated with the latest trends, technologies, and best practices in robotics, automation, mechanical design, and industrial applications.  Deliver continuous improvement, value-add and cost reductions.</li><li>Travel: Travel to up to 25%</li></ul>What you’ll need<ul><li>Bachelor’s degree (Master’s degree preferred) in Engineering Mechanical, Electrical, Robotics, or a related field. </li><li>15+ years in hardware engineering, with a substantial focus on automation, robotics and/or automotive. </li><li>Proven ability and experience in designing and scaling industrial automation and robotic solutions, in a fast pace and customer-focused environment.</li><li>Hands-on expertise in mechanical, electrical and industrial design, industrial controller, motor systems, drives, sensors and conveyance mechanisms.</li><li>Strong understanding of design principles, product life management, engineering design environment, manufacturing processes, safety and quality control procedures.</li><li>Experience leading various distributed/multi locations team, including external design partners.</li><li>Deep understanding of the robotics field, both from a mechanical and software automation perspective. </li><li>Familiarity with high-level and low-level software integration in robotic systems. </li><li>Demonstrated leadership with a hands-on approach, ensuring practical and efficient solutions. </li><li>Exceptional analytical, problem-solving, and decision-making skills. </li><li>Strong interpersonal skills, capable of fostering collaboration and navigating complex organizational structures. </li><li>Certifications or additional training in industrial systems, PLC programming, and conveyance systems is desirable. </li></ul>Other Considerations<ul><li>Up to25%of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.</li><li>The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.</li></ul>#LI-AH1#LI-Onsite Apply Now

Senior Director, Hardware Engineering - Robotic Cell

<h4>Senior Site Quality Engineer</h4>Time type: full timePosted on: July 17, 2024Job requisition id: R3729What we needThe Senior Site Quality Engineer works directly with our customer sites and installation teams to ensure quality standards are adhered to in all aspects of installations while acting as a catalyst for continuous improvement in our products and systems.&nbsp; This role will interface with suppliers, sub-tiers, engineering, program team, and sourcing to drive high levels of quality and field reliability in critical sub-systems and components. The candidate must be able to understand the application of our products and their use environments to appropriately and strategically apply technical knowledge, tools and methodologies to drive product quality. Applying statistical and reliability methods this position will examine the field data, bot health, subsystem/components defects, and site quality concerns. This position will require both a collaborative nature and ability to influence across organizational lanes at Symbotic, suppliers, and customers.What we doThe Quality Team is part of the Manufacturing organization which is responsible for driving continuous improvement practices of our systems' performance. Our Quality Team ensures that the products and processes meet the highest standards of quality, safety, and reliability. Their primary focus is to maintain consistency in the production of robots and automated systems that meet customer requirements and comply with industry standards. The quality team collaborates closely with various departments to ensure that quality is integrated throughout the entire product development and manufacturing lifecycle.What you’ll do<ul><li>Provide Quality leadership at customer installation sites, focusing on identification and timely resolution of issues via structured quality methods.</li></ul><ul><li>Plan, execute, and manage quality activities with suppliers &amp; customer sites, setting a high standard so quality issues are prevented or minimized.</li></ul><ul><li>Employ 8-D based Supplier Corrective Action request to deliver efficient and effective root cause analysis and corrective / preventive actions that ensure there is no recurrence</li></ul><ul><li>Communicate issues across our operations team and drive closed loop problem resolution with bot manufacturing and engineering.</li></ul><ul><li>Support Manufacturing and Quality Assurance with the disposition of discrepant material and the qualification of new material/ processes to assure reliability requirements are met.&nbsp;</li></ul><ul><li>Analyze and evaluate field return materials.&nbsp;</li></ul><ul><li>Utilize Six Sigma and Lean methods to drive quality and process improvements.&nbsp;</li></ul><ul><li>Utilize root cause methodologies to analyze product failures and develop corrective and preventive actions.&nbsp;</li></ul><ul><li>Perform Site Quality activities focused on daily and weekly updates on bot health and performance utilizing dashboards and KPIs.</li></ul><ul><li>Drive data analysis of major performance concerns at sites - downtime, suspects, and PDN</li></ul><ul><li>Run incoming inspection of new equipment at new sites</li></ul><ul><li>Help develop and support returns management process for FRUs and equipment.</li></ul><ul><li>Manage Supplier Quality related activities for purchased materials.</li></ul><ul><li>Orchestrate first article inspection / first production inspection, and ongoing inspection plans that are aligned with supplier’s capabilities, quality history and Symbotic product needs.</li></ul><ul><li>Inspire others to share acquired knowledge and can take a supportive role during technical discussions.</li></ul><ul><li>Set up and use dashboard to communicate status and drive suppliers and vendors in the execution of quality system.</li></ul><ul><li>Regular travel required up to 75%</li></ul>What you’ll need<ul><li>B.S. Degree in Engineering or related discipline.</li></ul><ul><li>10+ years of Quality Engineering experience within a regulated manufacturing industry.</li></ul><ul><li>Experience in all aspects of quality management: quality concepts/tools/methods (FMEA, DOE, MSA, GRR, 8D, etc.) Strong quantitative and analytic skills; capable of translating findings into business actions</li></ul><ul><li>Experience working in or with Engineering, Quality, Development Engineering, and Manufacturing.</li></ul><ul><li>Strong process engineering fundamentals with the ability to identify critical control points</li></ul><ul><li>Strong hands-on project management and teamwork skills with demonstrated ability to consistently establish and meet aggressive timelines. Ability to build and maintain productive cross-functional relationships. Demonstrated ability to prioritize in a dynamic environment.</li></ul><ul><li>Experience using Control Plans, FMEA’s and PPAP or equivalent part approval process.</li></ul><ul><li>Analytical problem-solving skills to determine root causes (8D, A3) and use of statistical analysis tools.</li></ul><ul><li>Experience in reliability methods and failure mode analysis (DFMEA, PFMEA).</li></ul><ul><li>Familiar with statistical process control software such as SAA, Minitab, and JMP and Mat lab. Advanced excel silks to organize and treat data.</li></ul><ul><li>Tenacity to getting things done and not accepting the norm, being adaptable to constantly changing situations. Demonstrated experience at influencing and driving corrective action with large global suppliers.</li></ul><ul><li>Excellent communication and negotiation skills with the ability to influence others. Able to work effectively with global, cross-functional stakeholders.</li></ul><ul><li>Cross functional experience in Procurement and Supplier Relationship Management</li></ul><ul><li>CQE, Six Sigma Black Belt preferred (must show deep core knowledge).</li></ul><ul><li>Certified or previously certified auditor for ISO 9001, AS9100, etc.&nbsp;preferred.</li></ul>Our Environment<ul><li>Up to 75% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.</li></ul><ul><li>The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.</li></ul>#LI-TS1#LI-Remote Apply Now

Senior Site Quality Engineer

<h4>Principal Robotics Engineer – Bot Routing</h4>Time type: full timePosted on: April 23, 2024Job requisition id: R3335What we needWe are looking for a Principal Robotics Engineer – Bot Routing. You will be working on the robot routing team to design, develop and implement the routing strategies for our robots. You will be working with a group of industry leading roboticists to implement a large-scale production robotic solution.What we doThe Minibot team is responsible for all software development on Symbotic's large fleet of autonomous mobile robots, which perform mission critical operations in the supply chain.&nbsp; This includes embedded systems, controls, perception, path planning, and GUI development.What you will do<ul><li>Distributed software systems design for Robotic Warehouse Systems which work in real-time constrained environment, highly available &amp; widely scalable. </li><li>Design, develop and productize solutions for multiagent path finding and optimize its heuristics with resiliency to real world factors (like hardware performance and communications reliability).</li><li>Analyze a system of distributed software components using performance, profiling, and debugging tools.  </li><li>Cross-team collaboration to design, implement and deploy new features (hardware and software).</li><li>Be a proactive communicator who enjoys working closely with creative and technical peers.  </li><li>Work in a dynamic Agile/Scrum based environment.</li><li>Travel to customer sites on regular basis, provide technical support upon request.</li><li>Play a lead role in this effort and mentor junior team members.  </li></ul>What you’ll need<ul><li>Hands-on problem solver with excellent software design and implementation skills. </li></ul><ul><li>15+ years professional experience developing software in C#/Java/C++ with Windows and Linux.</li><li>Expertise in classical algorithms and data structures (Path finding, Dynamic Programming).</li><li>Asynchronous or multithread programming in real time constrained environments.</li><li>Background in distributed software development (TCP/IP, UDP, HTTP/REST, gRPC).</li><li>Scripting, data analysis and visualization tools (Matlab, Python/Numpy/Pandas/Mathplotlib).  </li><li>Test coverage with unit tests and test automation frameworks.</li><li>Cross-platform .NET core development and containerization (Docker, K8s) is a big plus.  </li><li>This person must be able to work in a fast-paced environment and support unscheduled events.</li><li>Degree in a Computer Science or other related discipline.</li></ul>#LI-JT1#LI-Hybrid Apply Now

Principal Robotics Engineer – Bot Routing

<h4>Technical Support Engineer (Breakpack)</h4>Time type: full timePosted on: June 21, 2024Job requisition id: R3645What we needSymbotic is seeking a Technical Support Engineer will play a hands-on role in proper operations of theSymbotic system at our Clients’ sites. The qualified candidate will be responsible for receiving, prioritizing, documenting and actively resolving end user help requests. The candidate will also assist in problem resolution that is involved with the operations.What we doThe Technical Support Team is part of the Technical Customer Support Organization. The team is responsible for our system stand-up and continued operation inside our clients’ sites. The teams work together to enhance the client relationship by providingtimely feedback and response to issues/concerns and finding solutions. Technical Support Teams encompass all aspects of our system from controls and electrical, to software and networking; if it’s production-impacting, Technical Support will be responsible for solving the scenarios at hand.What you’ll do<ul><li>Evaluate documented resolutions and analyze trends for ways to prevent future problems.</li><li>Field incoming help requests from end users through a variety of avenues such as: telephone, email, Skype as well as Cases via Online CRM.</li><li>Apply diagnostic utilities to aid in troubleshooting.</li><li>Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.</li><li>Identify and learn appropriate software and hardware used and supported by the organization.</li><li>Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.</li><li>Test fixes to ensure problem has been adequately resolved.</li><li>Perform post-resolution follow-ups to help requests.</li><li>Develop help sheets and knowledge base articles for end users.</li><li>Perform ongoing activities such as backups, OS and application patching, executing various maintenance scripts, and monitoring the site IT infrastructure.</li><li>Willing to provide on-call support coverage for customers.</li></ul><ul><li>Other duties as assigned.</li></ul>What you’ll need<ul><li>Bachelor’s degree in Controls Engineering or a directly related field.</li><li>Exceptional customer service orientation for both internal and external customers.</li><li>Experience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc.</li><li>Experience with VMWare or other server/desktop virtualization platforms and management.</li><li>Experience with Server and Storage Array hardware and Active Directory.</li><li>Experience with TCP/IP based networks, protocols and troubleshooting.</li><li>Experience with tools such as packet sniffers, network probes, command line debug.</li><li>Experience with Window OS and Linux patching.</li><li>Good command of Linux shell and scripting.</li><li>Extensive application support experience – either in office, in field or both.</li><li>Experience using SQL with ability to create and/or modify SQL scripts.</li><li>Can demonstrate effective and disciplined troubleshooting problem solving methodologies.</li><li>Strong documentation skills.</li><li>Proven analytical and problem-solving abilities.</li><li>Ability to effectively prioritize and execute tasks in a high-pressure environment.</li></ul>Plus<ul><li>Previous controls design experience creating GUIs and HMIs using appropriate software packages.</li><li>Experience with ISC DHCP, BIND and server BIND configuration.</li><li>Motion control including tuning, programming and debugging of servos and VFDs.</li><li>Allen Bradley ControlLogix Processors.</li><li>Additional programming languages or PLC environments, such as Ladder Logic, Structured text, Function block, SFC, C.</li><li>Scripting languages and data log analysis.</li><li>Experience with Window OS and Linux patching.</li></ul>Our Environment<ul><li>Ability to travel in North America up to 60% initially, travel requirement will be reduced to 10% to 20% after initial training period.</li><li>Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.</li><li>The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.</li></ul>#LI-MS1#LI-Remote Apply Now

Technical Support Engineer (Breakpack)

<h4>Advanced Industrial Controls Engineer</h4>Time type: full timePosted on: May 30, 2024Job requisition id: R3547What we needWe are looking for an Advanced Industrial Controls Engineer to join our Industrial Automation team within our Industrial Controls organization. This position will report to the Manager, Industrial Controls Engineering and will play an important part in driving the execution of the PLC (Programmable Logic Controllers) development and implementation. The ideal candidate is customer driven and proactive fetching information and discuss with the end user.What we doThe Industrial Automation team is part of the Industrial Controls organization which develops products for our warehouse automation systems. With a proven track record in industrial control specification, design implementation, standard engineering practices and documentation; their mission is to research new platforms, utilize advanced hardware, and push the limits of technology to build a world-class automation platform that minimizes development time, reduces commissioning time, and eliminates unplanned downtime. What you’ll do<ul><li>Elaborate, define, and plan technical work from well-defined objectives, validating requirements with internal and external stakeholders.</li><li>Lead the execution of test strategies, execute test plan, generate test reports, and demonstrate compliance with requirements.</li><li>Independently execute technical work, which may involve the technical supervision of other resources.</li><li>Autonomous and self-driving, requiring minimal supervision.</li><li>Lead improvement initiatives, review and approve technical solutions within existing architectures.</li><li>Coach and develop lesser experienced employees.</li><li>Provide new control system functionalities and modify existing solutions which includes PLC and HMI.</li><li>Collaborate with Release management and perform PLC and HMI updates for the customer, on-site or remotely.</li><li>Support Customers to address unforeseen issues and Production Sites.</li><li>40% Travel Required - Various customer locations (Canada and United States).  </li></ul>What you’ll need<ul><li>Bachelor’s degree in Electrical Engineering,Controls Engineering or Automation Engineer or Computer science or in a related discipline.</li><li>Knowledge of Power Systems to design drive controls.</li><li>Experience with AC/DC Drive Control Architecture.</li><li>5+ years of experience in automated systems engineering- Design &amp; Implementation of Industrial Control systems using PLCs, HMIs, and Drives.</li><li>5+ years of Programming PLCs, HMIs, and related equipment for Industrial Control Systems.</li><li>5+ years’ experience with automated systems engineering.</li><li>Advanced experience programming Rockwell PLC’s (ControlLogix, GuardLogix).</li><li>Advanced knowledge of Industrial networks.</li><li>Experience developing and programming Human Machine Interface (Ignition 8, FactoryTalk ME/SE).</li><li>Able to understand and read electrical and mechanical schematics.</li><li>Strong background in troubleshooting complex automated system.</li><li>Experience with JIRA and agile methodology is a plus.</li><li>Having experience of organizing a team and prioritizing tasks.</li><li>Knowledge in Inductive Automation products is a plus.</li></ul>Our Environment<ul><li>Up to 40% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.</li><li>The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.</li></ul>#LI-DW1#LI-Remote Apply Now

Advanced Industrial Controls Engineer

<h4>Manager, Software Engineering - Routing</h4>Time type: full timePosted on: May 13, 2024Job requisition id: R3477What we needSymbotic is looking for people who thrive in a fast paced, solutions oriented and creative environment. The Core Software Systems Team at Symbotic is looking for a Software Engineering Manager to lead the Routing Team. The candidate must understand the importance of fostering a strong team environment and have the ability to develop trusting relationships with their team members. We are looking for people who thrive in a creative, collaborative and agile development environment.What we doThe routing algorithm is one of the core technology advancements that unlock future productivity improvements for the mobile robots and the Symbotic System overall. Our routing team has already enabled 20-25% productivity improvement in the system to date and our engineers continue to push the boundaries of what is possible. The Routing team is part of the Robot Perception and AI team, which is responsible for building our major robot – Symbot.What you'lldo<ul><li>Own the complete software development lifecycle; defining, prioritizing, designing, and leading implementation and testing of new features within a fast paced, Agile environment.</li><li>Manage the day-to-day activities of the engineering team and ensure project plans and delivery commitments are met.</li><li>Manage department resources, staffing, mentoring, and enhancing to maintain a best-in-class engineering team. Hold regular 1:1s with the team.</li><li>Promote and instill best practices in software engineering development.</li><li>Collaborating with other engineering teams on planning, design and development for releases</li><li>Coach, mentor, and lead a diverse group of software engineers, helping them to grow technically and professionally&nbsp;</li><li>Help attract and develop top tier talent through recruitment activities and workforce development</li></ul>What you'll need<ul><li>A minimum of Bachelor’s degree in a related discipline (i.e. Computer Science, Electrical Engineering, Mechanical Engineering, Mathematics, etc.)</li><li>10 years of experience in Software Development</li></ul><ul><li>Minimum of 5 years spent as a team lead or manager of software development</li><li>Proven ability to deliver high-quality, reliable code implemented on schedule</li><li>Experience leading teams in an Agile development environment</li><li>Knowledge of Object Orienteddesign. C++ or .NET technologies including C#, WCF and Entity Framework preferred.</li><li>Experience with path planning algorithms and multi-agent control</li><li>An understanding of API design and architecture, distributed back0end systems and microservices, or containerization / virtualization</li><li>Excellent written and verbal communication skills.</li></ul>#LI-JT1#LI-Onsite Apply Now

Manager, Software Engineering - Routing

<h4>Technical Program Manager, Engineering Operations</h4>Time type: full timePosted on: July 12, 2024Job requisition id: R3542What we needWe are seeking an experienced Technical Program Manager of Engineering Operations to join our team. You will be responsible for overseeing and managing complex, multi-disciplinary projects across Software Development, DevOps and IT, Hardware and Electromechanical Systems, and AI and Machine Learning. Your proven track record in project management within robotics, automation, or related high-tech fields will be critical. You will utilize your strong technical expertise and excellent problem-solving skills to drive innovation and operational efficiency. Additionally, your ability to communicate effectively with cross-functional teams and senior management will ensure that projects enhance technological advancement and support sustainable business growth.What we doAt Symbotic, our Engineering Operations team is at the forefront of technological integration and operational excellence. We oversee a vast array of complex projects across Software Development, DevOps and IT, Hardware and Electromechanical Systems, and AI and Machine Learning. Our mission is to streamline and enhance the efficiency of our engineering processes, ensuring robust delivery of innovative solutions that drive the future of automation and robotics. We lead with strategic oversight, ensuring that every project not only aligns with our technological ambitions but also supports our overarching business objectives.What you’lldo<ul><li>Monitor and manage workload for large division within Symbotic engineering working daily with engineering leadership (CTO, SVP, VP).</li><li>Define, track and prioritize team sprints ensuring compliance of work tickets and development process; manage and report to leadership team KPIs and overall execution.</li><li>Oversee change management implementation for teams, quality of test execution and readiness for deployment to production.</li><li>Lead the post-production audit to validate system deliverable performance against technical requirements and production site metrics.</li><li>Coordinate with team on root-cause investigations and corrective action implementation for issues and problems incurred in production or that cause site downtime.</li><li>Work with team leads to drive issues to closure and coordinate adoption of new features and development updates.</li><li>Ensure all Jira tickets are prioritized, driven, and closed with clear actions, owners, and dates. Make the news not just report the news.</li><li>Identify technical issues that could affect the program success and help the team navigate them. </li><li>Facilitate cross-functional meetings and regularly communicate initiative status to teams and senior management. </li><li>Work closely with engineering managers and leads, product managers/owners, to ensure rapid execution and on time, high quality delivery for the system.</li><li>Foster a culture focused on transparency, speed of decision-making, and a synchronized partnership with cross-functional teams. </li></ul><ul><li>Ensure rapid execution and on time, high quality delivery of complex programs.  </li><li>Interact with and motivate talented engineering teams across multiple locations, harness their high energy to deliver high quality products.</li><li>Continuously challenge and improve our internal processes to find efficiencies. </li><li>Continuously challenge and improve our way of working by implementing new standards, processes and procedures that streamline interactions and communication across teams. </li></ul>What you’llneed<ul><li>8+ years of experience, with 5+ years of technical project management experience.</li><li>Minimum of a Bachelor’s degree in engineering.</li><li>Demonstrated leadership experience coordinating technical development across large engineering organization (50+ persons teams).</li><li>Proficient in analyzing data and reporting key results at executive level.</li><li>Technical background in following is a plus – Robotics, Automation Technology, Automated Warehouse / DC Systems, Mobile Robots / Perception / AI, Software Engineering, IT, Hardware Engineering, Industrial Controls</li><li>Highly experienced with full product development lifecycle from inception through delivery and service support to customer.</li><li>Industry experience with project management, data and visualization tools (e.g. Jira, Tableau, Qlik).</li><li>High potential engineering lead: fast learner, key contributor, strong work ethic, high energy and potential to take on increased scope of engineering management responsibility.</li><li>Experience using Jira, organizing, and writing tickets.</li><li>Experience writing SQL queries.</li><li>Experience facilitating dynamic meetings, coordinating among high energy participants, and directing towards productive results. </li><li>Excellent written and verbal communication skills, ability to clearly articulate program information to any level of the company. Ability to effectively present and drive program deliverables to CTO and staff.</li><li>Experience with agile methodologies. </li><li>Experience with problem solving methodologies. </li></ul><ul><li>Experience defining releases, identifying risks, and controlling scope.</li><li>Experience with using metrics and data analysis to support or drive the right or most beneficial process improvements. </li><li>Proven ability to work in a fast-paced environment, willingness to adapt to change and proceed on decisions made with varying levels of uncertainty. </li><li>Ability to build and manage cross functional relationships.</li><li>Advanced degree in related engineering or business management fields is a plus.</li><li>Experience with industrial/robotic automation is a plus.</li><li>Experience with high tech manufacturing is a plus.</li><li>Experience with rapid growth companies is a plus.</li><li>PMP Certification is a plus.</li></ul>#LI-AH1#LI-Hybrid Apply Now

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