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31-Oct-2024<h4>Academic Programs Project Manager</h4>Faculty of Arts and Sciences 67156BRJob SummaryThe Academic Programs Project Manager serves as a member of the Harvard Griffin GSAS Academic Programs team and reports directly to the Dean for Academic Programs. The manager is responsible for serving as an expert on Harvard Griffin GSAS teaching policy and will be familiar with the larger nexus of employment rules and restrictions for GSAS students. The Manager will also need to be familiar with the HGSU contract and the ways in which contract rules apply to appointments and payment. The manager serves as an essential information source to departments, students, and other Harvard schools regarding FAS and Harvard Griffin GSAS rules about FAS Teaching Fellow appointments, policies underlying these appointments, and procedures for seeking exceptions. This role also serves as the project manager for all FAS legislated reviews assigned to Harvard Griffin GSAS and completes work in preparation for, and following, meetings with departments and degree programs under the newly launched cyclical meeting plan prescribed by the GSAS Admissions and Graduate Education (GAGE) report.¿Position DescriptionManage Teaching Fellow Appointment Appointments&nbsp;&nbsp;<ul><li>Serve as the Harvard Griffin GSAS expert regarding Teaching Fellow (TF) appointment policies and procedures for both Harvard Griffin GSAS staff, students and academic departments.&nbsp;</li></ul><ul><li>Troubleshoot and resolve complex TF appointment requests and situations.&nbsp;&nbsp;</li></ul><ul><li>Review and approve TF exceptions and communicate decisions regarding exceptions to students and programs.&nbsp;</li></ul><ul><li>Reconcile all flagged appointments, evaluate exception requests, pursue questions with the programs and make high-level judgement calls about policy in consultation with the Dean for Academic Programs.&nbsp;</li></ul><ul><li>Work closely with the Harvard Griffin GSAS Financial Aid officers to ensure consistent and equitable application of policy, understanding the ways in which teaching may fit into a student’s overall financial package.&nbsp;</li></ul><ul><li>Serve as Harvard Griffin GSAS’s liaison to the Instructional Support team in the Office of Undergraduate Education, fielding and reviewing all communication from that office and informing Harvard Griffin GSAS staff, as appropriate.&nbsp;</li></ul><ul><li>Direct the workflow of the Special Students and Visiting Fellows Program Coordinator and provide guidance when there is confusion or questions regarding policies and procedures for TF appointments.&nbsp;</li></ul>Academic Programs Project Manager&nbsp;<ul><li>Manage the workflow for all FAS legislated reviews assigned to Harvard Griffin GSAS and led by the Dean for Academic Programs.&nbsp;&nbsp;</li></ul><ul><li>Manage all aspects of the review moving forward, including collecting all relevant data and providing initial analysis of data, and will have a hand in creating the final report.&nbsp;</li></ul><ul><li>Oversee work of the Academic Programs Coordinator who is responsible for scheduling, setting up, and preparing materials for these legislated review meetings.&nbsp;&nbsp;</li></ul><ul><li>Manage action items for the Academic Programs team in support of GSAS Admissions and Graduate Education (GAGE) meetings.&nbsp;&nbsp;</li></ul><ul><li>Manage other projects or initiatives for Academic Programs as these new projects and initiatives arise.&nbsp;&nbsp;</li></ul>Data Analysis&nbsp;<ul><li>Analyze Harvard Griffin GSAS teaching data using statistical analysis tools and create reports, as needed and directed, on TF appointment data to inform specific decisions involving teaching policy.&nbsp;</li></ul>FAS-Wide Working Groups and Committees&nbsp;<ul><li>Participate in working groups and serve as Harvard Griffin GSAS TF representative in different FAS-wide meetings.&nbsp;</li></ul><ul><li>Represent the interests of Harvard Griffin GSAS in these meetings, and when changes to systems are being considered, this position will ensure that Harvard Griffin GSAS’s needs continue to be supported and will be responsible for rolling out any updates or changes to the GSAS staff.</li></ul>Basic QualificationsFive or more years of related experience. Education beyond high school may count towards experience.Additional Qualifications and Skills<ul><li>Excellent interpersonal and communication skills required.&nbsp;&nbsp;</li></ul><ul><li>Ability to prioritize work in an environment with multiple and conflicting interests.&nbsp;&nbsp;</li></ul><ul><li>Ability to work independently with minimal supervision.&nbsp;&nbsp;</li></ul><ul><li>Ability to handle complex and confidential information with discretion.&nbsp;&nbsp;</li></ul><ul><li>Competency using a variety of computer software.&nbsp;&nbsp;</li></ul><ul><li>College degree preferred, or an equivalent of education plus relevant experience in an office environment.</li></ul>Working ConditionsThis is an on-campus position based in Cambridge, MA. Additional details will be reviewed during the interview process.Additional Information<ul><li>A cover letter is required to be considered.</li><li>We are unable to provide visa sponsorship for this position.</li><li>All formal offers will be made by FAS Human Resources.</li></ul>Work Format DetailsThis position is based on campus in Cambridge, MA.&nbsp;About UsHarvard Griffin GSAS is where scholarship and innovation meet, where ideas are challenged and theories developed, where new knowledge is created, and where scholars emerge. The mission of Harvard Griffin GSAS is to identify and attract the most promising students to form a dynamic and diverse community, and to shape them into visionary scholars, innovative educators, and creative leadersBenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code405013 Administrator (N) Work FormatHybrid (partially on-site, partially remote) Sub-UnitGraduate School of Arts and Sciences Salary Grade056DepartmentHarvard Griffin GSASUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Harvard University FAS Human Resources

Academic Programs Project Manager

31-Oct-2024<h4>Development Coordinator, Principal Gifts</h4>Alumni Affairs and Development 67171BRJob SummaryAlumni Affairs and Development (AA&amp;D)&nbsp; Alumni Affairs and Development is a&nbsp;dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas. Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&amp;D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work. AA&amp;D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&amp;D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP). Reporting to the Senior Director of Principal Gifts in the University Development Office (UDO), this is a full-time non-exempt position in UDO that works with colleagues across the organization to advance University-wide fundraising.Position DescriptionPortfolio Work<ul><li>Work in partnership with and support the work of the Senior Director of Principal Gifts, to lead and manage principal gifts fundraising for Harvard priorities.</li><li>Support the frontline portfolio work of the &nbsp;Senior Director by serving as a strategy/thought partner, actively advancing next steps for cultivation, solicitation, and stewardship, guided by an understanding of University funding priorities and activities. Help prepare for and participate in high-level prospect strategy meetings.</li><li>Manage the development of proposals, white papers, stewardship reports, correspondence, briefings, events, and requests for senior leadership development activity, in close partnership with colleagues on our teams for donor relations, research, events, and others.&nbsp; Ensure fundraisers’ timely and effective follow-up with donors, including tracking gift conversations, solicitation strategies, prepare follow-up steps and action items, keeping track of stewardship opportunities, liaising with Research team and supporting meetings with senior University leaders and faculty members. Coordinate donor visits in support of fundraising efforts.</li><li>Draft briefings for development appointments of the President, Provost, Deputy and Vice Provosts, Deans and senior faculty members.&nbsp; Briefing preparation includes monitoring activity within and outside of the University, assessing University ties and affiliations, analyzing giving history, researching philanthropy outside of the University, and examining University's current priorities.</li><li>Actively support both the Senior Director by reviewing and making suggestions with our Research partners to help stimulate ideas for donors and prospects. Regularly review donor activity across Harvard and philanthropic landscape to be best informed and participatory in strategy meetings.&nbsp;&nbsp;</li><li>Adhere to internal gift processes by booking high-level and complex gifts and pledges. In addition, follow up on requests with partners to review gift terms and other gift related questions as needed.</li><li>Manage routine data pulls and reporting and provide data analysis as needed.</li><li>Work independently and as part of a team, in an extremely dynamic, fast-paced work environment, juggling multiple and changing priorities and responding to the strategic needs of the UDO Principal Gifts team more broadly. Be a resourceful, quick thinking, and confident critical thinker. Anticipate work and act proactively and decisively. Respond swiftly to challenges. Juggle multiple and changing priorities. Be comfortable interfacing with senior University leaders and high-capacity donors, with a high level of collegiality and discretion.</li></ul>Special Projects<ul><li>Assist the Senior Director by developing a cohesive fundraising strategy for principal gifts engagement across the region using creative tools and methods of illustrating activity and information flow across the University by pulling ad-hoc reporting, translating the data, recommending solutions, and implementing identified solutions in coordination with internal and external partners.</li><li>Ensure partnership with Development Planning to ensure that our Principal Gifts donors are appropriately and effectively represented with the President and Provost.</li><li>Represent the UDO fundraising team professionally and positively.</li></ul>Additional Duties<ul><li>Perform other related duties as assigned.&nbsp;</li><li>The above covers the most significant responsibilities of the position.&nbsp; It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.</li></ul>Basic Qualifications<ul><li>2 years of relative experience.</li><li>Solid computer skills in a PC and network environment, working knowledge of Microsoft Word and Excel.</li><li>The ability to work occasional overtime, evening and weekend hours is required.</li></ul>Additional Qualifications and Skills<ul><li>Excellent organizational skills required. Capable of managing multiple assignments from multiple sources; be efficient, organized, detail oriented, and able to meet project deadlines.</li><li>Exceptional written and verbal communication skills, and the ability to comprehend and summarize detailed and complex research reports and press articles to create briefings.</li><li>Ability to maintain confidentiality and exercise sound professional judgment and possess a strong commitment to client service.</li><li>Strong interest in higher education and a working knowledge of national and global issues is required.</li><li>Must be professional, enthusiastic, collaborative, focused, motivated to learn and flexible to change, reliable, self-motivated, and able to work effectively with people from different backgrounds and experience.</li></ul>Additional Information<ul><li>This position requires a 3 month orientation and review period.</li><li>Please include a cover letter with your application.</li></ul>To learn more about the AA&amp;D team, please visit our Careers site at&nbsp;<a href="https://alumni.harvard.edu/careers" target="_blank">https://alumni.harvard.edu/careers</a> To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion &amp; Belonging at&nbsp;<a href="https://dib.harvard.edu/" target="_blank">https://dib.harvard.edu/</a>. Accommodations:&nbsp;Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know. COVID 19 Vaccination Information:&nbsp;The health of our workforce is a priority for Harvard University.&nbsp; With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines. Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. This position is hybrid&nbsp;and may be subject to change due to any operational adjustments in the department. &nbsp;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionAlumni Affairs and Development, General AdministrationDepartment Office LocationUSA - MA - Cambridge Job Code403040 Coordinator II Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade055DepartmentAlumni Affairs and DevelopmentUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JP1

Development Coordinator, Principal Gifts

Title: Coordinator Dual Studies
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Roane State Community College
Department: Dual Studies
Campus Location: Roane State Community College
Job Summary
The Coordinator of Dual Studies assists the Director of Dual Studies to maintain and grow secondary to postsecondary initiatives, serve as a liaison between the College, Local Education Agencies, and high school administrators/students in the expanded Roane State service area.
Job Duties
• Acts as a liaison as needed with high school counselors to increase communication regarding general Roane State policies that directly affect current and potential Dual Studies students.
• Assists with advising students about the availability and utilization of the Dual Enrollment Grant (DEG) and how the use of the grant can affect future financial resources.
• Interacts with the appropriate faculty and staff to ensure that high school teachers have correct rosters, submit proper syllabi, and post grades in a timely fashion.
• Communicates with the Admissions, Site Directors, and Business Offices to ensure that Dual Studies students are enrolled, fees adjusted, etc.
• Offers guidance and assistance to dual studies students, parents, and faculty as necessary.
• Promotes Dual Studies program via in-person presentations, promotions, and communications with school personnel, students, parents, and communities.
• Attends conferences, seminars, and training sessions to enhance scope of the Dual Studies program.
• Completes associated reporting and paperwork and keeps Director of Dual Studies apprised of status.&nbsp;
Minimum Qualifications
• Bachelor’s degree required • Willing to travel to high schools where Dual Studies is offered • Proficient in use of computer and Microsoft Office Suite
Knowledge, Skills, and Abilities
• Excellent organizational skills • Excellent customer service skills

Motlow State Community College


      Coordinator of Dual Studies
    

Title: Assistant Vice President of Enrollment Management
Job Summary
The AVP of Enrollment Management will be responsible for the overall leadership and management of Recruiting, Advising, High School Initiatives, and Student Life. Ensures that all pertinent federal; state and institutional laws; policies; and registration are followed. They will oversee and manage the enrollment processes and strategies to attract, retain, and support students. This role reports directly to the Executive Vice President.
Job Duties
<ul>
<li>50% - • Create and sustain a vision and strategic plan for enrollment management that is appropriate to JSCC and aligned with its overarching strategic plan and priorities. • Provide stability, cohesion, and leadership to and ensure efficient operations of the Offices of Recruitment, Advising, High School Initiatives, and Student Life through collaborative and cooperative relationships. • Manages day-to-day operations of the Enrollment Management including development and oversight of the Strategic Enrollment Management (SEM) plan. • Develops and evaluates enrollment processing services by analyzing data; along with action plans to yield desired results for excellent customer service. • Develop, manage, and maintain an enrollment management budget that effectively balances staff needs with the fiduciary responsibilities of the College. - (Essential)</li>
<li>30% - • Develop marketing strategies and initiatives. • Foster efforts to attract and retain a student body equipped for success at JSCC. • Actively participate in enrollment management events to provide and model leadership, engagement, and continuity. • Stay current on national and regional market trends and share best practices in enrollment management with the campus, teaching colleagues how to creatively adapt trends and best practices to JSCC's campuses. • Develop and implement policies and procedures in accordance with college standards. • Implement change in an open and transparent style, with grace and authority. • Recognize the importance of the pivotal role student-athletes play in the recruitment process and partner effectively with coaches in the recruitment of those students. • Create and sustain a culture of shared ownership of enrollment management; educate the campus community about best practices in enrollment management. - (Essential)</li>
<li>15% - • Listens, solves problems, and communicates with students, staff, faculty, and outside vendors to help student services run efficiently. • Performs administrative duties as needed in order to ensure the college and student success occurs without problems. • Communicates with the various supervised departments to assist staff to promote student success • Serve on various committees to represent the Student Services division of the college. • Additional duties as assigned. • Responsible for overseeing the coordination and facilitation of training provided by the departments. - (Marginal)</li>
</ul>
Minimum Qualifications
• Master's degree. • Experience in higher education • Flexibility to work outside normal business hours.
Preferred Qualifications
• Demonstrated experience with managing change, implementing new initiatives/projections, restructuring, and project management. • Demonstrated ability to develop and use data analytics and predictive modeling to enhance management initiatives for strategic planning.
Knowledge, Skills, and Abilities
Knowledge, Skills, and Abilities: • Knowledge of best practices in enrollment management and a record of success in increasing enrollment as well as net tuition revenue. • Familiarity with and appreciation of traditional, non-traditional, transfer, graduate, and nondegree seeking student recruitment is required. • A proven track record in the identification, admission, recruitment, and enrollment of prospective students, comprehensive and strategic enrollment planning, and shaping classes to meet the College mission. • Background in working with transfer student populations is highly desired. • Analytical, data-informed, and outcomes-oriented; experienced in data analytics and forecasting class and revenue. • Ensure that consistent branding and messaging is clearly articulated externally to achieve strategic goals. • The ability to engage current students, faculty, alumni, and parents in the recruitment and enrollment of all new students. • Practical with the ability to artfully approach all elements of the recruitment funnel. • Ability to effectively employ financial aid leveraging strategies. • Familiarity with compliance of federal and state financial aid regulations, along with attention to adherence of budget guidelines. • Ability to inspire, motivate, and lead a hard-working, energetic team; recognize the skill sets and talents of the staff and provide professional development opportunities to enhance them. • Personal strengths that include approachability, accessibility, energy, motivation, resourcefulness, and good humor. • Ability to handle information of sensitive and confidential nature in the utmost professional manner. • Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents. • Attention to detail and adaptability to a changing environment is extremely important as well as dependability. • Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
Pay Rate:&nbsp; $82,257 - $102,822&nbsp;(Annual salary depending on eligible experience which is defined by the current compensation plan.)
Open Until Filled:&nbsp;Yes; for best consideration, apply by: 11/29/2024
Special Instructions to Applicants:
To be considered for this position, you must submit an application.&nbsp; Prior applications will not be used to fill this vacancy.&nbsp;&nbsp;
A completed satisfactory background check will be required before hire.&nbsp;


      Assistant Vice President of Enrollment Management
    

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Care Access Coordinator performs daily intake tasks that include, but not limited to, handling, processing, and responding to incoming telephone, fax, and email inquiries and referrals; completing outbound calls as practices specify. Responsible for scheduling of all referrals with admission staff and communicating with Clinical Liaisons in facilities to ensure follow-up of patients. Establishes and maintains positive relationships with team members, patients/families and referral resources; works in collaboration with the care access staff, insurance authorization staff, advanced practice clinicians, and Admission RNs to enhance the admission process.Qualifications:<ul><li>High school diploma or equivalent; some college coursework preferred</li><li>Minimum of one (1) year of office/customer service experience</li><li>Hospice, home health and/or healthcare experience preferred</li><li>Prior experience in a contact center environment and/or staff scheduling and/or clinical patient care experience strongly preferred</li><li>Bi-lingual in Spanish preferred</li><li>Able to perform sedentary work with frequent interruptions</li><li>Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines</li><li>Effectively handles stressful situations professionally and calmly</li><li>Ability to demonstrate patient service skills and effective communications (written and verbal)<ul><li>Information seeking / probing skills</li><li>Accurate knowledge transfer</li><li>Listening, understanding and responding</li></ul></li><li>Able to multi-task (think, talk, type) in a fast paced environment utilizing interpersonal skills to maximize caller reassurance</li><li>Ability to work in a cooperative team environment</li><li>Able to exhibit a sense of urgency in daily work activities</li><li>Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills</li><li>Available to work shifts to accommodate extended hours of operation as scheduled</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Responsible for the timely, courteous and effective (1) handling of all telephone, fax, and email patient inquiries related to patient access and (2) communication with patients/families to schedule admission visits. &nbsp;Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate.</li><li>Gathers necessary information and required documentation from appropriate sources to ensure complete, current and accurate documentation of patient information and data. &nbsp;Completes outbound calls in order to follow-up and gather current health information as directed by Patient Access leadership.</li><li>Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR).&nbsp; Follows up with referral sources to obtain missing data and makes notations in the EMR record to communicate missing data.</li><li>Enters and schedules into scheduling software timely and accurately.&nbsp; Handles scheduling including, but not limited to:<ul><li>Timely hospice evaluations-every referral to be seen on same day</li><li>Unexpected changes in staff assignment&nbsp;</li><li>Other special clinical exceptions (i.e., complex care review)</li><li>Out of service area transfers</li><li>Medical record review</li></ul></li><li>Positively promotes and clearly explains benefits of Chapters Health System’s services and works to ensure that referrals are addressed in a timely, effective and efficient manner.</li><li>Works collaboratively with the Care Access team to ensure that referrals are scheduled in a timely manner and as soon as possible to meet the patient/family needs.&nbsp; Ensures medical staff’s face-to-face evaluation visit prior to the RN assessment.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Adheres to expected productivity and accuracy targets established by management.&nbsp; Navigates the daily assignment board to ensure timely appointments and maximize efficiencies.</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Care Access Coordinator

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN, Care Coordinator/Weekend Fri-Sun (Marion County)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and Sales Consultants to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the senior living community.JOB DESCRIPTION1.&nbsp;&nbsp; &nbsp;Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed2.&nbsp;&nbsp; &nbsp;Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.3.&nbsp;&nbsp; &nbsp;Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.4.&nbsp;&nbsp; &nbsp;Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.5.&nbsp;&nbsp; &nbsp;Ensures all amenities are in tour condition and prepared for resident use.&nbsp;6.&nbsp;&nbsp; &nbsp;Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.7.&nbsp;&nbsp; &nbsp;Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, &nbsp;Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.&nbsp;8.&nbsp;&nbsp; &nbsp;Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.9.&nbsp;&nbsp; &nbsp;Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.10.&nbsp;&nbsp; &nbsp;Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.&nbsp;11.&nbsp;&nbsp; &nbsp;Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Lease-up Lifestyle Coordinator - Viva Bene, St Peters

Join the Clean Energy RevolutionBecome&nbsp;an&nbsp;Information Technology Outsourcing Management, Advisor&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;be responsible for overseeing the services that fulfill SCE's business requirements within the Customer Service Meter-to-Cash (M2C) portfolio. You will provide strategic guidance and management to the Managed Service Providers to ensure effective service delivery to M2C business users. You will also manage the daily operations necessary to support and maintain M2C applications, address application service issues, and ensure customer satisfaction throughout the service process. Additionally, you will coordinate and communicate with the business units, various IT teams, and leadership to ensure seamless integration of operational activities. Key focus of role: &nbsp;<ul><li>Partner with Managed Service Providers: Manage daily operation for SAP IS-U application to support SCE customer usage &amp; billing, credit &amp; payment business groups. &nbsp;Ensure application availability and service quality performance measures are met per Business Service Level Agreement and contractual obligations. &nbsp;</li><li>Project and Enhancement:&nbsp;Delivery Support: collaborate with IT project delivery and enhancement team to ensure successful implementation and transition to operation.</li><li>Client Engagement: Manage business relationships and provide comprehensive customer support to help Customer Service Organization meet their KPI targets for billing and credit &amp; payment.</li><li>Portfolio Management:&nbsp;Work closely with IT architects, engineers, infrastructure, and service providers to develop and maintain technology roadmap for applications within area of responsibility. &nbsp;Ensure IT solutions comply with regulatory requirements and data governance policies. &nbsp;</li><li>Vendor Relationship: Coordinate with external vendors and service providers to address defect,&nbsp;enhancements, software updates, and complex technical issues. Ensure timely response and issue resolution as defined by vendor Service Level Agreements. &nbsp;&nbsp;</li></ul> &nbsp;As an&nbsp;Information Technology Outsourcing Management, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Oversees and ensures services are being delivered on time and upholds terms of the contract via governance</li><li>Ensures software renewals are maintained and up to date with the latest software versions</li><li>Collaborates with other IT teams to ensure appropriate integration of operational activities</li><li>Analyzes and improves application service delivery to meet business needs</li><li>Facilitates the resolution of application and operational issues with service providers</li><li>Performs peer reviews on site visit documentation to ensure quality assurance</li><li>Identifies risks and establishes controls on newly outsourced services and activities</li><li>Conducts validation to ensure issues and risks noted during site visits are rectified or mitigated adequately and timely</li><li>Analyzes and reports on operational health to business and IT leadership</li><li>Provides technical expertise to ensure efficient service delivery to business users and to meet business expectations</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience with IT Operations in a managed services environment.</li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree or higher in Information Technology, Computer Science, or related major.</li><li>Two (2) or more years of experience with working/ managing applications such as SAP IS-U, Itron MDMS/IEE, Itron MDUS and OpenText Exstream.&nbsp;</li><li>Three (3) or more years of experience working with databases such as HANA, Oracle, and SQL and data warehouses such as SAP BW and Snowflake.</li><li>Three (3) or more years of experience with the Agile workflow process and operating modes such as DevOps, Waterfall, Product Lines, Value Streams and SOX compliance.</li><li>Experience in the utility industry.</li><li>Four (4) or more years of experience with business requirement gathering and project management.</li><li>Experience with ITIL or other service management frameworks.</li><li>Experience with having technical conversations or making technical presentations to both technical and non-technical audiences.</li><li>Strong communication and interpersonal skills, with the ability to work effectively with finance professionals.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is&nbsp;Rosemead, CA&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at&nbsp;either Irwindale, CA or Pomona, CA work locations.</li><li>Position will require up to 25%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li></ul><ul><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Information Technology Outsourcing Management, Advisor

Job Description:ABOUT THE CHICAGO SCHOOLThe Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for more than 40 years.As an employee at The Chicago School, you can become a member of a university community committed to true inclusion and equity. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.POSITION SUMMARYThe Chicago School is seeking a Full Time Campus Operations Coordinator to assist with evening and weekend coverage. The Campus Operations Coordinator plays an essential role in supporting day-to-day operations and events on the Los Angeles campus. Reporting to the Campus Operations Manager, the Coordinator performs and coordinates tasks and activities to facilitate the optimal functioning of facilities, systems, and processes for faculty, staff, and students. PRINCIPAL DUTIESOperational Support<ul><li>Provide general administrative assistance to campus operations leadership.</li><li>Support the management of the campus operations inbox and respond to student, faculty, and staff requests related to campus operations.</li><li>Assist with daily opening and closing procedures for the campus.</li><li>Assist with scheduling and information management related to facilities usage and events.</li><li>Support the mailroom operations and delivery/acceptance of packages and mail.</li><li>Support the reception desk as needed.</li><li>Create and update ID cards for faculty, staff, and students.</li><li>Assist campus visitors and vendors.</li><li>Ensure exceptional customer service when interacting with campus community members.</li><li>Occasional travel to support other campuses and university events may be required</li></ul>Facilities Management<ul><li>Support office moves, furniture reconfigurations, and classroom setups.</li><li>Provide support for on-campus events, including room reservations, setup, and takedown.</li><li>Maintain supply rooms and inventory levels of office supplies, kitchen items, and other essential campus materials.</li><li>Perform minor maintenance tasks and routine inspections to identify facility repair needs.</li></ul>Emergency Preparedness<ul><li>Be trained on emergency operations policies and procedures and be able to execute response plans on behalf of campus operations leadership if needed.</li></ul>BASIC QUALIFICATIONS<ul><li>High school diploma or GED.</li><li>1+ years of administrative experience in an office environment.</li><li>Proficiency with Microsoft Office suite and database management software.</li><li>Valid U.S. Driver’s License.</li><li>Availability to work evening and weekend hours.</li><li>Ability to lift, push, and pull approximately 50 pounds.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Associate's or Bachelor's degree.</li><li>Experience in facility coordination or event planning.</li><li>Strong organizational and time management abilities.</li><li>Excellent written and verbal communication skills.</li><li>Ability to multi-task and manage competing priorities.</li></ul>COMPENSATION AND BENEFITSThis opportunity is budgeted at $17.28 - $25.64 per hour base compensation. Additional factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, and tuition reimbursement, click the link below.DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Compensation &amp; BenefitsThis opportunity is budgeted at $$17.28 to $25.64 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

The Chicago School of Professional Psychology

Full Time Campus Operations Coordinator - Los Angeles

29-Oct-2024<h4>Program Coordinator, Emerging Leaders</h4>Harvard Radcliffe Institute 67134BRJob SummaryThe Coordinator for Emerging Leaders Program (ELP) provides a comprehensive administrative support to the ELP team. This role involves coordinating and supporting program operations alongside the Associate Director and other department staff responsible for program delivery. The Coordinator will work in an environment with multiple and conflicting priorities, proactively anticipating, and resolving problems, updating ELP colleagues on status of projects, and communicating with a diverse range of internal and external stakeholders.Position DescriptionEssential Duties and Responsibilities:&nbsp; Communication &amp; Scheduling:&nbsp;&nbsp;<ul><li>Frequently interfaces and coordinates with staff across the Institute and university. Provides exceptional customer service as the first point of contact for the ELP department.</li><li>Manages the ELP calendar of activities and, in collaboration with team members, documents the impact of ELP programs. Manages the ELP email inbox, ensuring timely and professional responses to all inquiries.</li></ul>Data collection &amp; information management:&nbsp;&nbsp;<ul><li>Collects program data from internal and external sources to prepare presentation materials, annual and evaluative reports, and routine correspondence. Drafts and edits emails, memos, meeting notes, and other documents. Assembles briefing materials and agendas for meetings and events.</li><li>Creates student recruitment, application, and registration materials for programs, both in person and on digital platforms (e.g., Formstack).</li><li>Communicates with internal and external stakeholders to ensure smooth processes for collecting and processing student information.</li><li>Establishes and maintains systems for data collection and management, including participant databases, attendance, and payment records.</li><li>Regularly updates departmental data in Salesforce, generating meaningful reports for regular requests and the department’s annual report. Supports Institute-wide data collection and management efforts.</li></ul>Operational Support, Supplies, and Event Coordination:<ul><li>Tracks, organizes, orders, receives, and coordinates the inventory and distribution of department supplies, program materials, appreciation items, food supplies/catering, and equipment. </li><li>Collaborates with team members and serves as the department point person to coordinate event operations, including mentee transportation, technology, media, registration, swag, facilities, supplies, and catering.</li><li>Supports and coordinates recurring operations for program sessions, including transportation logistics for mentees, facility and technology needs, space reservations, room setup, and ordering and setting up supplies.</li></ul>Financial processes:&nbsp;&nbsp;<ul><li>Performs financial support functions, including but not limited to reconciling expense reports, and processing honorariums, stipends, and grants in accordance with policies and procedures and within stated deadlines.</li><li>Assists department directors in planning and monitoring the annual budget and multi-year financial processes. Reviews monthly budget reports to manage department-wide spending and ensure accurate record-keeping.</li></ul>Other:<ul><li>Performs other job appropriate duties, as assigned. </li></ul> Supervisory Responsibilities:&nbsp;&nbsp;<ul><li>Not Applicable</li></ul>Basic Qualifications<ul><li>Bachelor's degree or an equivalent combination of education, training, and experience.</li><li>Three or more years of relevant experience in an office environment.&nbsp; Education beyond high school may count towards experience.</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) </li></ul>Additional Qualifications and Skills<ul><li>Must have the aptitude for quickly learning and using new technology. Knowledge of CRMs like Salesforce, financial applications such as CONCUR and B2P, collaboration tools like Asana, and applications like Canva is a plus.</li><li>Effectively work with multiple groups across the HRI campus in a fast-paced, customer-oriented, high-energy environment.</li><li>Ability to think quickly, manage multiple priorities, generate solutions when unexpected problems arise, and take initiative when appropriate.</li><li>Engage constituents with poise and self-confidence, delivering excellent customer service. Strong verbal and written communication skills, with a detail-oriented and proactive approach.</li><li>Ability to adapt to changing circumstances and work flexibly, both independently and as part of a team.</li><li>Experience in non-profit, higher education, or youth/community-facing environments. Interest in and comfort with interacting with a diverse community of high school and college-aged students is a plus.</li></ul>Physical RequirementsThe demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp;&nbsp;<ul><li>This position involves sitting, standing, and working at a computer, as well as standing and walking to across the University campus or to partner sites to attend meetings and participate in events is required.&nbsp;</li><li>Lifting/Pushing/Pulling requirement of up to 50 pounds occasionally.</li><li>Additional physical/mental requirements may not be listed above but are inherent in performing the position's essential functions.</li></ul>Working Conditions<ul><li>The work associated with this position is performed in an office environment.&nbsp;</li><li>Work hours between 9 am to 5 pm and a 5-day Monday through Friday work week should be expected for this role. Occasional work beyond 5 pm may be required to provide support during ELP sessions.&nbsp;</li><li>Flexibility to adjust work schedule will be required.</li></ul>Additional InformationCover Letter: Please note that cover letters are required for every application for a position at the Harvard Radcliffe Institute. Please combine your cover letter and resume into a single document that is uploaded when you are instructed by HARVARD CAREERS, Harvard’s online application program, to “Upload my resume/CV from my computer”. Complete applications will be reviewed on a rolling basis until the position is filled. Interviews: We will be conducting interviews virtually and might invite finalist candidates for on-campus interviews. We appreciate your understanding and flexibility with our interview process.Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsThe Harvard Radcliffe Institute is dedicated to creating and sharing transformative ideas across the arts, humanities, sciences, and social sciences. The&nbsp;Fellowship Program&nbsp;annually supports the work of 50 leading artists and scholars.&nbsp;Academic Ventures and Engagement&nbsp;fosters collaborative research projects and sponsors lectures and conferences that engage scholars with the public. The&nbsp;Schlesinger Library&nbsp;documents the lives of American women of the past and present for the future, furthering the Institute’s commitment to women, gender and society. We are proud to be an Affirmative Action/Equal Opportunity Employer and are committed to achieving our goals through the efforts of a highly skilled, diverse workforce. With outstanding&nbsp;benefits,&nbsp;competitive pay,&nbsp;extensive learning opportunities, and a stimulating and attractive work environment, the Harvard Radcliffe Institute at Harvard University may be exactly the employer you have been looking for. &nbsp;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include:<ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li>Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li>Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li>Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403134 Coordinator I Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade054DepartmentEmerging Leaders ProgramUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningEducation, Employment, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SS2

687 Project Management / Professional Services Jobs