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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?This role is within the Products Go-To-Market Strategy team of Global Merchant &amp; Network Services (GMNS) business unit of American Express.&nbsp; GMNS primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally.&nbsp;&nbsp;The GMNS Products Go-To-Market team is critical to the growth of American Express, aiming to create more value for our Card Members, merchants, and bank partners by driving distribution of multiple GMNS solutions across the customer landscape.&nbsp;&nbsp;The right candidate in this role will support the development and management of Go-To-Market initiatives to drive global distribution of Amex products with Merchants, Third Party Partners, Bank Partners, and other customers.&nbsp;Responsibilities include supporting the Products GTM Strategy team on the below initiatives:<ul><li>Go-To-Market Databases: Create and maintain centralized product databases such as Go-To-Market Plans, product information library, etc.</li><li>Go-To-Market Governance: Consolidate marketing requests from product teams, and partner with internal marketing teams to produce product marketing assets.</li><li>Reporting: Manage feedback loop across internal product partners and stakeholders, and periodic Go-To-Market reporting.</li><li>Partner Management: Manage customer onboarding, pipeline, and contracts for one or more products.</li><li>Analytics: Analyze large data sets to develop product content such as quantified claims and business cases. </li><li>Strategic Support: For other team members as needed on several Go-To-Market strategic initiatives.</li></ul>Minimum Qualifications:<ul><li>Preferred Bachelors degree in a quantitative or business field.</li><li>1-2 years of experience in business consulting, strategy development, marketing and/or data analytics.</li></ul>Relevant skills:<ul><li>Results-oriented and intellectual curiosity: Ability to learn quickly, creative &amp; independent thinker who’s organized, and has great attention to detail.</li><li>Highly collaborative: Ability to partner with internal and external stakeholders and work effectively in a cross-functional environment with global partners.</li><li>Business Communication Skills: Proficient in developing very high-quality presentations, business reports, and product material tailored to different audiences.</li><li>Strategic Thinking: Comfortable navigating large data sets and making strategic recommendations.</li></ul>&nbsp;Preferred Qualifications:<ul><li>Ability to wear different hats, highly energetic and optimistic, good sense of humor, and willingness to flex per team and business needs.</li><li>Passion for payments and innovation: Demonstrated interest in the payments industry and disruptive technologies.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Analyst-Merchant and Network Products Go-To-Market

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Smart Monitoring is an industry-leading and an award-winning Risk Monitoring/Control Testing platform owned and managed by the Global Risk Compliance and it leverages high technology, automation, and data science to detect, predict and prevent risks. Its patent-pending approach uniquely combines advances in data science and technology (AI, machine learning, cloud computing) to transform risk management. The Smart Monitoring Center of Excellence is a comprised of group of experts that leverage the Smart Monitoring platform to build and manage Key Risk Indicators (KRIs) and Automated Control Tests (ACTs) that monitor risks and detect control failure across AXP, supporting Business Units and Staff Groups, Product Lines and Processes. Smart Monitoring Center of Excellence team supports the businesses with a mission to enable business growth and objectives while maintaining a strong control environment. We are seeking a Data Scientist to join this exciting opportunity to grow Smart Monitoring COE multi-folds in 2024 and 2025. As a member of SM COE, the incumbent will be responsible for identifying opportunities to apply new and innovative ways to monitor risks through KRIs/ACTs and execute appropriate strategies in partnership with Business, OE, Compliance, and other stakeholder teams. Key activities for the role will include:&nbsp;<ul><li>Identify opportunities to build a models to predict, and/or detect process breakdown&nbsp;</li><li>Build/enhance machine learning algorithm to apply to customer complaints / chats to identify operational breakdown and remediate at earliest time possible</li><li>Lead a R&amp;D efforts to leverage external data (social forums, etc.) to generate insights for operational/compliance risks </li><li>Provide rigorous analytics solutions to support critical business functions and support machine learning solutions prototyping</li><li>Manage the development and maintenance of analytical / statistical algorithm that is currently used to detect out-of-pattern trend</li><li>Communicate the technical algorithm to diverse partners</li><li>Prototype potential algorithms and pipelines, test them using historical data, and iterate to modify based on insights</li><li>Collaborate with Data Engineers, to implement the novel ML algorithms in production</li></ul>Qualifications: <ul><li>Masters/PhD in a quantitative field (Computer Science, Statistics, Mathematics, Operation Research, etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. Strong preference for candidates with 3-4+ years of working experience driving business results</li><li>Demonstrated ability to frame business problems into machine learning problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solvable solution to deliver business insights and optimal control policy</li><li>Creativity to go beyond the status-quo to construct and deliver the best solution to the problem, ability and comfort with working independently and making key decisions on projects</li><li>Deep understanding of machine learning/statistical algorithms such as time series analysis and outlier detection, neural networks/deep learning, boosting and reinforcement learning. Experience with data visualization a plus</li><li>Expertise in an analytical language (Python, R, or the equivalent), and experience with databases (GCP, SQL, or the equivalent)</li><li>Prior experience working with Big Data tools and platforms (Hadoop, Spark, or the equivalent)</li><li>Experience in building NLP solutions and/or GEN AI are strongly preferred</li><li>Self-motivated with the ability to operate independently and handle multiple workstreams and ad-hoc tasks simultaneously.</li><li>Team player with strong relationship building, management and influencing skills</li><li>Strong verbal and written communication skills</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The&nbsp;Senior Analyst of Morgan Stanley Cobrand Marketingis part of the FSI (Financial Services Institution) portfolio within the Cobrand Partnership Marketing Team (CPMT) within Consumer Marketing Services, which is focused on driving growth and engagement amongst our largest cobrand partners.&nbsp; The Senior Analyst,Morgan Stanley Cobrand Marketing will be responsible forleading marketing and execution across the Morgan Stanley cobrand card portfolio. S/he will work closely with internal cross functional partners and our co-brand partners to develop and drive forward acquisition marketing and capabilities.&nbsp;This role is for someone with a passion for innovative marketing, a track record of data-driven decision making, the desire to question the status quo, and a true collaborative spirit. The ideal candidate will bring strong written and oral communication, project/partner management,and leadership skills to the role.&nbsp;Key Responsibilities:<ul><li>Lead campaign planning and marketing execution roadmaps-including a deep understanding of SLAs, risks, and dependencies&nbsp;</li><li>Lead channel management activities, monthly performance reporting and forecasting, analyzing results, tracking channel metrics and budget</li><li>Deliver campaign results analyses, understanding customer behavior and providing concrete recommendations on how to improve performance against goals</li><li>Assist with issues, risk events, PRSA and take steps to ensure Operational Excellence andmitigate risk or customer harm </li><li>Build strong, collaborative relationships with key cross-functional partners such as: Product, Technology, Legal, Compliance, Risk, Finance, and Marketing Channel and Execution Partners</li></ul>Qualifications:<ul><li>Prior marketing execution experience strongly preferred</li><li>Prior acquisition/growth marketing and digital marketing experience preferred </li><li>Strong communication and partner management skills</li><li>Proficient in using data for problem-solving</li><li>Exceptional attention to&nbsp;detail</li><li>Action-oriented with thought leadership abilities</li><li>Excellent decision-making capabilities</li><li>Highly organized with process-building experience</li><li>Self-starter with proven ability to work independently</li><li>Positive, resilient mindset, learns from setbacks and adapts for success</li></ul>Location: Greater NYC Metro Area operating under a hybrid-work arrangementSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst, Morgan Stanley Cobrand Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express’ Global Advertising &amp; Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences.As the Vice President, GABM Business Enablement &amp; Operations, this person will act as the lead for understanding innately all business processes in the team to lead and provide counsel related to risk management and mitigation for the Global Advertising &amp; Brand Management (GABM) division.&nbsp; This role will bridge the gap between the business and control management and other lines of defense (i.e. IAG, Compliance, Legal, Third Party, Privacy, Information Security, etc.) to manage risks, build mitigating controls, ensure compliance with company policies while undergoing specific activities within the organization. &nbsp;The role will have oversight in the execution of consistent, team wide Operational Risk programs like Project Governance, Key Program and Policy Enablement (i.e. Digital Accessibility, Conduct Risk, Complaints, Use of AI/Gen AI), COE Guidelines, Procedures and Policies, and approach to Third Party Management &amp; Oversight. Additionally, the Business Enablement &amp; Operations Lead will act in an advisory capacity and/or execute on the tasks at hand, as needed. Job responsibilities will include:<ul><li>Senior Leader for Business Enablement and Operations – Serve as the business lead for GABM understanding the details of business processes to manage risk. Activities will involve:</li><li><ul><li>Oversee all key project and third party intake to assess new processes and associated risks.&nbsp; Coordination with Control Management on the Forum for Initiative Governance (FIG) and New Product/Capability Approvals (AEMP54).</li><li>Create and maintain best practices for PRSA Documentation and Standard Operating Procedures for risk related activities to ensure GABM is consistent in its execution of processes globally. Working alongside various controls function subject matter experts, counsel business process teams on execution and refresh cycles, identifying processes and associated risks, and implementing and managing controls and tests.</li><li>Oversight of the Third Party Lifecycle Management Program (TLM &amp; TSM) for GABM.</li><li>Facilitate regular GABM Senior Business Leadership reviews/updates of business process enhancements and risks.</li><li>Build and Maintain Relationships with Control Management and other lines of defense (i.e. LOBCO, IAG, Privacy) to ensure the appropriate level of risk mitigation is in place to support GABM strategy and operations functions.&nbsp; </li><li>Partner with other risk and audit related teams across Amex to ensure consistent approach and strategies.</li><li>Partner with CA&amp;C on adjacent risk management activities for Communications and Public Relations.</li></ul></li><li>Oversee the development and approval of the Bank Affiliate Agreement.&nbsp; Liase with the Bank, as required, on monthly metrics and updates.</li><li>Oversee all aspects of service continuity including Business Impact Analysis (BIAs) and Business Continuity Planning. </li><li>Use high level of judgement and discernment to either act in an advisory capacity and/or continually evaluate risk mitigation systems to evolve and maintain necessary safeguards</li><li>Ensure consistent participation in change management activities related to risk remediation</li><li>Ensure risk priorities are reflected in GABM strategic plans</li></ul>Preferred Qualifications:<ul><li>Strong ability to ask questions and gain solid understanding of business process; adept at understanding details, underpinnings and linkages of processes and root causes of issues. </li><li>Leverages deep understanding of American Express and Marketing &amp; Advertising functions</li><li>Experience identifying and assessing operational and people related risk (i.e. technology, customer promise/harm, brand/reputational, privacy) developing consistent approaches to mitigate risk, and implement applicable risk related controls. Experience with developing a risk management framework and implementing strategies to reduce risk exposure.</li><li>Solid communicator, with ability and comfort in managing hard messages to protect the Brand and manage risk</li><li>Strong aptitude in problem solving and solutioning within the approved policy and regulatory framework</li><li>Builds and manages relationships with all levels of the organization, including Senior Executives and key risk partners across GABM and other lines of business</li><li>Fast to respond to risk issues in timely manner</li><li>Experienced people manager and matrixed leader</li><li>Adept organizational and program management skills with strong attention to detail</li><li>High level of professionalism; handles sensitive/confidential information with appropriate care.</li><li>Performs duties with minimal supervision; self-starter</li><li>Strives to gain strong institutional knowledge about department and company processes</li><li>Positive can-do attitude</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, GABM Business Enablement & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:We are seeking an upbeat, self-motivated colleague to join our dynamic Early Tenure team&nbsp;as an Account Development Consultant. The Early Tenure Team is responsible for the on-boarding and early tenure treatment of our newly acquired commercial clients. The ADC’s role is focused on driving charge volume by completing the onboarding of client’s business and corporate programs. This includes engaging, educating, and growing new commercial card clients through outbound, dialogic treatment to ramp spend and build meaningful, deep, and loyal relationships. This is a great opportunity to be a part of a strong, dynamic team that is responsible for the most critical moments of a client’s tenure and sets the trajectory for their relationship ahead with American Express.Responsibilities:<ul><li>Outbound telephone-based consultation and account development. </li><li>Understand client needs, provide appropriate solutions&nbsp;and resolve/redirect client concerns.  </li><li>Use consultative selling &amp; negotiation skills to achieve growth in charge volume. </li><li>Quickly earn client trust to recommend payment efficiencies, while&nbsp;demonstrating&nbsp;value.</li><li>Develop cross-functional partnerships to&nbsp;optimize&nbsp;Blue Box values.</li><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure and American Express Leadership Behaviors.</li><li>Be a champion of and for Compliance within US&nbsp;SME AD&nbsp;and GCS.</li><li>Training&nbsp;will be 5 weeks fully onsite&nbsp;[Based on&nbsp;role&nbsp;location&nbsp;-&nbsp;Sunrise, Florida] </li><li>After training, colleagues will have flexibility to work in the Hybrid model (3&nbsp;days onsite).</li></ul>Qualifications:<ul><li>Business and&nbsp;Corporate Program Knowledge preferred</li></ul><ul><li>Prior consultative sales or account development experience, preferably in an outbound call environment.</li><li>Effective account development with proven experience in building and managing an effective "pipeline" of growth opportunities.</li><li>Must&nbsp;possess&nbsp;the ability to build and&nbsp;leverage&nbsp;relationships with internal colleagues and support personnel.</li><li>Proven ability to handle multiple priorities, work in a fast-paced environment and make decisions quickly while&nbsp;demonstrating&nbsp;flexibility, resourcefulness, personal accountability, and resiliency.</li><li>Must have proven organizational, self-motivation, and excellent time management skills, with a strong attention to detail, and the ability to meet critical deliverables and deadlines.</li><li>Convey a focused work ethic &amp;&nbsp;possess&nbsp;an enthusiastic “can do” attitude.</li><li>Experience with SalesForce.com and intranet-based applications/platforms a plus.</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Account Development Consultant - Sunrise, FL

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmexWe are seeking an experienced service-minded professional to join the Global Colleague Solutions and Services Organization within the Colleague Experience Group as a Payroll and Unemployment Specialist. This position will be responsible for supporting the US Payroll and tax function, including, implementing and overseeing the unemployment claim process. The specialist role will contribute to driving efficiencies, effectiveness and consistent delivery of high-quality payroll and tax initiatives. This position demands meticulous attention to detail, knowledgeable in human resources, benefits administration and payroll tax.Primary Responsibilities<ul><li>Maintains substantial knowledge and ensures compliance with all federal and state regulations as it pertains to payments and taxation of wages and benefits</li><li>Effectively responds to employee inquiries regarding payroll, wage benefits, and state unemployment insurance</li><li>Effectively respond to state inquiries regarding unemployment benefits and claims</li><li>Process all SUI rate updates and filing frequency changes</li><li>Manage completion of colleague separation letters including timely delivery&nbsp;</li><li>Conducts fact finding research on disputed unemployment insurance claims</li><li>Manages all incoming requests for verification and unemployment claims</li><li>Respond to colleague inquiries and requests pertaining to payroll and tax</li><li>Ensure meticulous processing of transactions in adherence to internal policies, controls, procedures, and government agency regulations</li><li>Assist in identifying risks and implementing new controls as needed</li><li>Cultivate specialized expertise in tax issues, payroll reporting, HCM and Dayforce software, and other payroll systems through active participation in job training and seminars</li><li>Engage proactively in team projects</li><li>Perform other duties and special projects as assigned or as responsibilities</li><li>Ensure proper documentation and record-keeping practices, ensuring transactions align with internal policies, procedures, and relevant regulatory requirements</li></ul>Minimum Qualifications<ul><li>2-5 years of related payroll experience or equivalent</li><li>Proficient in Microsoft Office Programs&nbsp;</li><li>Experience with payroll processing systems&nbsp;</li><li>Knowledgeable on Unemployment Insurance Claims</li><li>Ability to maintain a high level of confidentiality regarding employee information</li><li>Excellent written and oral communication skills with the ability to communicate professionally and effectively in person, on the phone, electronically or through other means to individuals or groups</li><li>Possess strong interpersonal, collaborative and communication skills and can interact effectively with colleagues at all levels</li></ul>Preferred Qualifications<ul><li>FPC, CPP certification</li><li>Multi - State taxation experience&nbsp;</li><li>Oracle, Dayforce experience&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Payroll Specialist

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.This position will play a critical role within the Line of Business Compliance (LOBCO) organization supporting the U.S. Consumer deposits business, including Amex Rewards Checking Account and American Express Savings Accounts offered through American Express National Bank.The Senior Manager will provide strategic support to the U.S. Consumer deposit business’s innovation and growth while building and maintaining an effective framework for compliance with applicable laws and regulations for consumer deposit products, features, and processes. Attention will be focused on new product development, marketing strategies, risk management initiatives, process control, customer communications and issue management.The successful candidate will proactively manage an effective compliance risk management oversight program for the U.S. Consumer deposits business, as well as provide risk management advisory services to promote safe, scalable innovation across the deposit portfolio.How will you make an impact in this role?<ul><li>Provide solution-oriented compliance support to assist the&nbsp;U.S. Consumer deposit&nbsp;team in reaching their goals, while meeting compliance requirements</li><li>Provide subject matter expertise and guidance on state and federal consumer banking laws and regulations to strengthen processes, procedures, and controls for the lines of business.</li><li>Support new initiatives through the New Product Governance process, with a strong analytical focus on compliance controls, testing, and ongoing monitoring to implement effective processes.</li><li>Review proposed marketing campaign materials and strategies, to effectively mitigate compliance risks.</li><li>Assess servicing and regulatory-driven customer communications and disclosures&nbsp;to ensure compliance with&nbsp;consumer protection laws.</li><li>Effectively support the Issue Management process to promote timely closure of compliance control gaps and customer remediation where required.</li><li>Support an effective Compliance program including Compliance Risk Assessments.</li><li>Develop and maintain strong working relationships with business partners and internal stakeholders (e.g., other Global Risk and Compliance colleagues, General Counsel Office, Operational Excellence, Independent Compliance Testing, Privacy, Internal Audit Group).</li></ul>Minimum Qualifications<ul><li>Demonstrated fundamental regulatory knowledge of consumer deposit banking regulations (e.g., UDAAP, Regulations E and DD)</li><li>Prior compliance, legal, risk oversight/audit, or operational experience with the end-to-end deposit life cycle,&nbsp;including account acquisition, ATM, debit cards, money movement, servicing, and account restrictions.</li><li>Ability to research, assess, and determine regulatory impact to business initiatives.</li><li>Ability to exercise sound judgment and influence decisions in the development and selection of compliant solutions.</li><li>Strong project management skills, ability to manage multiple priorities simultaneously.</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to frequent change.</li><li>Strong creativity and collaborative skills, and experience working in a matrixed and agile environment and on cross-functional teams.</li><li>Excellent verbal and written communication skills.</li><li>Proactive, results-oriented, and self-driven.</li><li>Experience with digital and mobile banking products &amp; platforms preferred.</li><li>Bachelor’s degree or equivalent experience&nbsp;in relevant field of study&nbsp;required.</li></ul>Preferred Qualifications<ul><li>Certified Regulatory Compliance Manager (CRCM) or similar professional certification preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Governance team is to oversee and strengthen the organization’s Operational Risk Management (ORM) framework and controls strategy to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.Operational Risk Management is looking for a Senior Analyst to join a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst, ORM Policy Framework will:<ul><li>Support the creation and revision of the ORM framework (Policies, Guidelines, and Procedures), ensuring they effectively manage risk and comply with evolving regulations and industry standards</li><li>Assess the establishment of the overall ORM committee structure and escalation protocols, ensuring comprehensiveness of all operational risk pillars.</li><li>Support the development and design of ORM Key Risk Indicators (KRIs), measuring the ORM framework and associated policies</li><li>Provide guidance and challenge for ORM framework development and refreshes, including policies, standards, procedures and training materials.</li><li>Assist in gathering materials and managing agendas for forums designed to communicate ORM framework changes</li><li>Stay abreast of regulatory changes and industry best practices, and identify opportunities to monitor, evaluate and integrate regulatory changes into OR framework &amp; trainings</li><li>Facilitate the development of a strong risk culture throughout the enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of the risk appetite</li><li>Work closely with other control functions (i.e., Compliance, Legal, and Internal Audit) to ensure an integrated and comprehensive approach to risk governance, addressing internal findings related to ORM</li></ul>Qualifications:<ul><li>Bachelor's Degree in Accounting, Information Technology, Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>1-2 years of experience in operational risk management (e.g., within Risk and/or Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following: Creating and/or maintaining operational risk frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards; Establishing and communicating the enterprise’s operational risk appetite statements and key risk indicators; Overseeing the adoption and consistent application of an operational risk management framework; Performing evaluations of operational risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate and integrate regulatory changes into operational risk framework and trainings</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Excellent communication and interpersonal skills</li><li>Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Operation Risk Management, Policy Framework

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.Enterprise Data Risk Management, within GRC, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Senior Manager to support the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.&nbsp;Responsibilities:<ul><li>Support the implementation of the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data protection, data compliance, and third-party data.</li><li>Support development and maintenance of the Data Risk Appetite for the enterprise including definition and scope of the Risk Appetite Statement, and corresponding metrics with risk limits, tolerances, and escalations.</li><li>Monitor and continually enhance the data governance oversight framework, including development of guidance and procedural documentation.</li><li>Participate in independent risk assessments to identify and evaluate potential data risks including hands-on analysis and assessments</li><li>Partner with teams across Legal, Compliance, Privacy, Information Technology, Information Security, Enterprise Data Governance, and business units to implement effective data risk mitigation strategies.&nbsp;&nbsp;</li></ul>Qualifications:Experience/Skills:<ul><li>Minimum of 5 years of experience in data governance, risk management, 3rd party risk management, Information Technology, Information security, Data Privacy, or a related field within the financial services industry</li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms</li><li>Experience in supporting Enterprise Data Quality programs</li><li>Familiarity with all aspects of the data lifecycle</li><li>Familiarity with Risk Management practices and applicable regulatory requirements</li><li>Strong leadership skills including the ability to influence and engage stakeholders at the executive level</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management</li><li>Able to effectively manage multiple, and often conflicting priorities, under tight timeframes and adapt to frequent change</li><li>Team player with strong relationship management skills and the ability to work effectively with colleagues across and at all levels within the organization</li><li>Highly organized with attention to detail and ability to manage multiple priorities simultaneously</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making &nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp;How will you make an impact in this role?The Global Record to Report organization is part of the Global Controllership organization and is responsible for end-to-end accounting operations, financial reporting quality and assurance and US regulatory reporting. The US Regulatory reporting team is responsible for managing and delivering key regulatory reporting filings for American Express.This individual will be responsible for helping operationalize a Regulatory Reporting Interpretive Office. The individual will help drive report accuracy and consistency, improving overall regulatory reporting processes inclusive of intake, analysis, and review of regulatory reporting interpretative items.Responsibilities include, but are not limited to:<ul><li>Assist, support, and manage the execution of the Regulatory Reporting Interpretive Office framework.</li><li>Accurate interpretation and documentation of reporting instructions to ensure reporting requirements and appropriate data elements are captured and adhered to.</li><li>Tracking, monitoring, and actioning regulatory reporting items requiring interpretation.</li><li>Work closely, coordinate, and collaborate with various Subject Matter Experts and Regulatory Reporting leaders in the review and production of regulatory reports.</li><li>Assist in formulating responses to inquiries from the Federal Reserve and key internal stakeholders, while supporting our strong working relationships and communication with the various regulators.</li><li>Collaborating with colleagues across groups within American Express to establish a forum responsible for issuing interpretive guidance to drive consistency in reporting.</li><li>Contribute to driving continuous process improvements, increase level of automation, strengthen controls, and enhance process documentation.</li><li>Provide career development opportunities for Regulatory Reporting team members.</li><li>Flexibility to work a hybrid schedule.</li></ul>Minimum Qualifications<ul><li>5+ years of experience in Accounting / Reporting / Auditing.</li><li>Prior experience assisting with preparation of Regulatory Reports required by FRB, including FR Y-9C, Call Report (FFIEC 031), FR2052a, and FR Y-14.</li><li>Experience working in financial services or other highly regulated environment.</li><li>Strong understanding of U.S. Regulatory and U.S. GAAP requirements.</li><li>Ability to manage multiple priorities, drive projects, and work well under tight deadlines.&nbsp;</li><li>Strong written/oral communication, relationship building, presentation and collaboration skills.</li><li>Proven ability to effectively interact with all levels and stakeholders of an organization including senior leadership/officers, as well as with external regulators and auditors.</li></ul>Preferred Qualifications<ul><li>Prior Regulatory/Federal Reserve/SEC/External Reporting and banking/financial services experience strongly preferred.</li><li>Graduate degree, CPA/Chartered Accountant, or similar qualification, preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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