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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific Info&nbsp;We are looking for Software Engineering Interns to join our 10-week Summer Internship Program, which will provide you with real, on-the-job work experience whilst allowing you to choose from several potential roles within our scrum teams; giving you the skills and experience to help you accelerate in your studies and future career! &nbsp;Ever wondered what it’s like to work on J.D. Power’s #1 ranked Mobile App and Website? &nbsp;Do you know what it takes to setup a near real-time transaction anomaly alerting system?  As an American Express Software Engineer Intern, you will work on building global scale software with a host of tools and frameworks! Internship project areas range from machine learning, using big data, native mobile applications, backend services, full stack web applications, or UX/UI focused development. You’ll work across our software products, like Spring Cloud and Webflux for reactive Java services, or Node.js driving React web applications and various microservice architectures.  &nbsp;How can you make an impact in this role?<ul><li>Identify exciting opportunities for adopting new technologies to solve existing needs and predict future challenges. &nbsp;</li><li>Develop applications as part of a scrum team. &nbsp;</li><li>Learn technical skills, write code, conduct code reviews and write unit tests.  &nbsp;</li><li>Partner with Product Managers, Senior Engineers and Application Architects on your team to conceptualize, build new products and prioritize features. &nbsp;</li><li>Take part in social activities, community service events and projects with other Interns. &nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>Currently enrolled in a Bachelor’s degree program in Computer Science, Computer Engineering, or other technical field&nbsp;</li><li>Students must have a graduation date between December 2025 and June 2026</li></ul>Preferred Qualifications&nbsp;<ul><li>Experience in developing products or projects either in an academic, professional, or personal setting. &nbsp;</li><li>Some entry level software development experience, design, or creative experience. &nbsp;</li><li>Strong understanding of data structures and algorithms.  &nbsp;</li><li>Excellent written and verbal communication skills with the ability to articulate work to team members and partners.  &nbsp;</li><li>Familiarity in any of the following languages or applications, Java, JavaScript, C#, Python, Rust, Go, Kotlin, Node.js.&nbsp;</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.&nbsp;Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities&nbsp;</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Campus Undergraduate - 2025 Technology Software Engineer Summer Internship Sunrise, FL

Campus Undergraduate - 2025 Technology Software Engineer Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Job DescriptionDo you have the ability to put together unique cutting-edge customer facing solutions that increase business value and customer engagement by leveraging sound design principles and that are data driven? Do you have a unique combination of deep technical knowledge, business acumen and strong interpersonal skills to help influence and drive results across a diverse organization.American Express is embarking on an exciting digital transformation driven by an energetic team of high performers. This group is nimble and creative with the power to shape our Technology and Product roadmap. If you have the talent and desire to deliver innovative products and services at a rapid pace, serving our marketing colleagues seamlessly across the globe, join our team!We are looking for a great software developer who understands the fundamentals of web and is good in Java. Your primary focus will be on working with the architects and engineers in the organization to uplift web applications to use latest backend server technologies on platforms such as Java, Spring Boot in developing applications on Google Cloud Platform.Qualifications<ul><li>BS or MS degree in computer science, computer engineering, or other technical discipline</li><li>3+ years’ experience working in Java and able to demonstrate good Java knowledge</li><li>Able to demonstrate good web fundamentals and HTTP protocol knowledge</li><li>Good attitude, communication, willingness to learn and collaborate</li><li>3+ yrs development experience in developing Java applications in an enterprise setting</li><li>2+ &nbsp;yrs experience developing Java applications using Spring, Spring Boot</li><li>2+ years Experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices,&nbsp;unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing, including frameworks such as Selenium, WebDriverIO, Cucumber,&nbsp;JUnit, Mockito</li><li>Experience with continuous integration and continuous delivery environment</li><li>2+ yrs working in an Agile or SAFe development environment</li><li>Solid Understanding of distributed systems</li><li>Proven experience building REST APIs including security using Spring and role based access control</li></ul>Responsibilities include, but not limited to:<ul><li>Serving as a core member of an agile team that drives user story analysis and elaboration, designs and develops responsive web applications using the best engineering practices</li><li>Performing hands-on software development, typically spending most of time actually writing code and unit tests, doing proof of concepts, conducting code reviews, and testing in ongoing sprints</li><li>Performing ongoing refactoring of code, and delivering continuous improvement</li><li>Developing deep understanding of integrations with other systems and platforms within the supported domains</li><li>Bring a culture of innovation, ideas, and continuous improvement</li><li>Challenging status quo, demonstrate risk taking, and implement creative ideas</li><li>Manage your own time, and work well both independently and as part of a team.</li><li>Work closely with product managers, back-end and other front-end engineers to implement versatile solutions to tricky web development problems</li><li>Embrace emerging standards while promoting best practices and consistent framework usage.</li><li>Work with Product Owners to define requirements for new features and plan increments of work.</li><li>Drive automation and ensure automated test scripts are completed for new features in partnership with QA Engineers.</li><li>Perform all technical aspects of software development for assigned applications, including developing prototypes, writing new code and creating API's.</li><li>Design and build integration components and interfaces in collaboration with Senior Engineers, Architects and Infrastructure Engineers as necessary.</li><li>Demonstrate a passion for continuous learning and willingness to adopt new technologies.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer II - Backend

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.Let’s share success.Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.A successful Data Analyst knows that delivering on that promise takes foresight, planning and agility.We are seeking Data Analysts who are not only technically adept, but also understand the importance of harnessing the power of data to streamline financial operations, enhance decision-making and improve business outcomes.This role is focused on collaborating closely with cross-functional teams to analyze complex datasets, extract actionable insights and drive strategic decision-making to support our business objectives.Let’s build on what you know.If you are a highly motivated and experienced data analyst looking to make significant impact in a dynamic environment, and you have proficiency and experience with analyzing and visualizing data, extracting actionable insights and uncovering trends, let’s find business advantages hiding in plain sight. Here’s just some of what you’ll do:<ul><li>Collaborate with stakeholders across the organization to understand functional requirements and translate them into actionable data analysis tasks</li><li>Collect, clean and manipulate data from multiple sources to prepare it for analysis, ensuring accuracy and completeness</li><li>Perform exploratory data analysis to uncover trends, patterns and correlations, and provide valuable insights</li><li>Develop and maintain dashboards, reports and visualizations to communicate key findings and insights to stakeholders to enable data-driven decision-making</li><li>Assist with the development and implementation of predictive models and analytical methodologies to forecast infrastructure resource needs and support proactive planning efforts</li><li>Support ad-hoc analysis requests and special projects as needed, demonstrating flexibility and adaptability with addressing evolving business needs</li><li>Stay updated on industry trends and best practices in data analysis and strategic analytics, and actively contribute to the continuous improvement of our analytical capabilities.</li></ul>Are you up for the challenge?Here’s what you should have:<ul><li>Bachelor’s or Master’s degree in Computer Science, Data Analytics, Statistics, Mathematics, or a related discipline is a plus</li><li>2+ years of experience in a data analysis role, with a proven ability to manipulate and analyze large datasets</li><li>Proficiency in data manipulation and analysis using SQL, Python, R or the equivalent; knowledge of SAS is a plus but not required.</li><li>Experience with data visualization tools (Tableau, PowerBI, matplotlib, etc.), with strong ability to communicate complex findings effectively</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders across different functions and levels of the organization</li><li>Proficiency with KPI and metric design</li><li>Thorough understanding of enterprise infrastructure technologies such as Compute, Storage, Network, Mainframe to inform model development and adjustments is a plus</li><li>Strong analytical and problem-solving skills, coupled with a keen attention to detail and the ability to uncover insights from data</li><li>Proven ability to work independently as well as collaboratively in a fast-paced and dynamic environment, with a passion for learning and professional growth&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Data Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. WHO WE ARE:Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly-engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy app and at resy.com.Resy’s restaurant partners use Resy OS (resy.com/resyos/) a complete end-to-end technology platform — to run their businesses smarter and more efficiently. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more.Interested in joining our team of restaurant-obsessed explorers? Right this way. ABOUT THE ROLE:The Senior&nbsp;Frontend&nbsp;Engineer will work on web properties at Resy. Web properties include resy.com, restaurant analytics, admin tools, and an embeddable booking widget used on restaurants' websites. Millions of people are looking for reservations on the web through Resy each month. Restaurants rely on us to run their businesses. Help us build the future of hospitality.WHO YOU ARE:<ul><li>You want to make websites that are beautiful, fast, and work on every screen. As such, you code responsive and mobile first. You have experience working closely with product and design to find the best solutions.</li><li>You have years of experience working on websites that have high traffic and need to be highly scalable. You care about performance and take great satisfaction in getting every bit of speed out of the frontend that you can.</li><li>You are an avid learner. You enjoy keeping up to date with the latest tech. But you also know how to evaluate different solutions and make choices about what best fits our needs and when is the right time for us to start using something new.</li><li>You have worked on an e-commerce or other highly transactional site. You're used to working with large data models for things like products and complex interactions with APIs to manage transactions.</li><li>You are capable of working both collaboratively and independently. You enjoy working with others to find the best solution. But you can also take a rough direction and fill in the details yourself.</li><li>You care. You care about the work you’re doing. You care about code quality. You care about what we're all working together to accomplish.</li><li>You have extensive experience with the following:</li><li>React and Redux or strong experience in similar frameworks (e.g. Angular and ngrx)</li><li>Testing frameworks like Jest and Storybook</li><li>Webpack or other frontend build system</li><li>SCSS</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Web Engineer - React, Redux, Angular - Resy

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Sr. Tech PM who joins our Product Delivery and Integration team will be assigned to one of several exciting teams that are driving large scale, cross functional, enterprise top priority initiatives!This role is for a top initiative called ISP, within the GSG&amp;CT (Global Servicing Group &amp; Corporate Technology) team, where we are building a modernized platform for all CCPs(Customer Care Professionals) to have a great user experience, in catering the real customer needs who call in to American Express.American Express has embarked on this exciting transformation driven by an energetic new team of high performers.&nbsp;The platform will deliver a framework for creating better experiences across different areas of servicing needs within the GSG(Global Servicing Group) space.We are seeking an individual with an enthusiastic, hard-working, technology mind-set to work well with a Product team who are defining the roadmap for this initiative and the Engineering teams developing innovative solutions to drive engagement and facilitate the ease-of-use of the tools needed for CCPs for existing cardmember base and to attract new customers to the AMEX brand. Collaborate with technology teams within the organization and with the backend teams to ensure the high-quality delivery of applications and infrastructure components. The role will collaborate closely with business partners and PMO teams, Technical Project Managers, Technical Engineers, Architects and Leadership, to ensure completeness and efficiency of solutions while ensuring the progress is tracked and reported at leadership level.Responsibilities&nbsp;include, but are not limited to:<ul><li>Drives coordinated teams, in delivery of the roadmap defined for the ISP Program, working closely with other Technical project managers, product owners, architects, engineers, and quality assurance.</li><li>Partners with Product Capabilities team(s) to develop roadmaps for E2E scope of the Product capabilities within a portfolio.</li><li>Coordinates execution of development projects from initiation through release, using SDLC methodologies and Agile/Scrum concepts.</li><li>Excellent Test Management Skills to manage large-scale deliveries., in defining the Test Strategy, Test planning and Execution across multiple scrum teams.</li><li>Creating Presentation for the leadership and Project plan tracking using Excel sheets and Confluence pages</li><li>Works within and across business and technology teams to prioritize, plan, and complete the development schedule for major product releases, from and E2E perspective.</li><li>Steers technical program conversations (e.g., relating to architectural approach and system design) and articulates solutions; co-develops and documents solution.</li><li>Facilitates and plans change management and defines the release management plan and activities.</li><li>Identifies and addresses complex inter-team technical dependencies, bridges gaps in technical management experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams.</li><li>Ensures regulatory / audit / compliance requirements are met and protect data by fostering and promoting standard processes in data governance.</li><li>Manages and supervises team velocity, financials, and other critical metrics in relation to the plan and published progress reports.</li><li>Maintains dependency plan between planned sprints across engineering, infrastructure, and third parties.</li><li>Handles and appropriately raises delivery impediments, risks, issues, and changes tied to the product development initiatives.</li><li>Works with the teams involved in providing the mitigation approaches for the risks identified at the program level.</li><li>Tracks iteration progress, OKR/KPIs, support issue resolution, and remove obstacles to ensure iteration commitments are met.</li><li>Mentors, guides, and supports Technical Project Managers, Agile Champions, and other team members as appropriate.</li><li>Provides executive level updates at the program level to key leaders to showcase the health of the overall program.</li><li>Willingness to work with all the teams from E2E perspective including the backend teams.</li></ul>Minimum&nbsp;Qualifications:<ul><li>Bachelor’s or Master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred.</li><li>Understanding of all aspects of software design, with a demonstrated track record of growing responsibility.</li><li>8-10 years of technical project management experience.</li><li>Experience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality.</li><li>Excellent hands-on skills for Test management and Test management tools.</li><li>Well versed with creating Microsoft PowerPoint presentations and advanced Excel skills</li><li>Experience managing project budgets and reporting while ensuring compliance with Rally, JIRA and Agile delivery platform.</li><li>Excellent oral and written communication skills; Ability to effectively communicate across third parties and technology and product managers.</li><li>Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams.</li><li>Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software.</li></ul>Preferred Qualifications<ul><li>Consistent track record of working independently and making key decisions on projects.</li><li>Confirmed ability to lead change in dynamic, ambiguous environment, and ability to influence without direct authority among peers and with leaders.</li><li>Influence team members with innovative changes and improvements by demonstrating risk taking.</li><li>8+ years of Software Project Management experience, part of it using Agile methodologies.</li><li>Experience in using the Rally tool and creating dashboard views for reporting the progress within Rally tool.</li><li>Ability to effectively interpret Technology and Product objectives as well as challenges.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Technical Program Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.Align the worlds of business and technology.Our Solutions Architects have both deep technical and strategic business knowledge. But they’re of one mind about using transformational technology to drive better business outcomes. So If Business and Data Architecture is second nature to you, there’s no better place to build a career.The incumbent will be responsible for the business architecture of Global Commercial Services Technology within American Express. This is a business &amp; technology facing role, mapping business process to capabilities, providing E2E solution for the prioritized features, ensuring flexible and global system/capability design and 1-2 year capability roadmap including performance, availability and test automation. The role involves working with product managers, business managers and engineering leaders to convert the business idea/vision into a development roadmap.The incumbent will also be responsible day to day solution management cadence in Agile framework across GCST products and processes. Requires strong organizational, technical and creative problem-solving skills. Requires strong stakeholder management and ability to influence across multiple levels of leadership. Must work well in a dynamic, complex environment and under deadline pressures. Propagates architectural flows and governance to a set of scrum teams to deploy the new business features across products for GCS.&nbsp;<ul><li>Run solution management cadence including partners (Product Development, Technology, and business teams) to identify needs, opportunities, and gaps, and solve problems</li><li>Create architectural artifacts (process flows and diagrams) for business initiatives to ensure consistency across products, help in evaluating and configuring new products across GCS.</li><li>Consolidate and correlate disconnected business needs, processes and identify synergies to avoid redundant design and build.</li><li>Communicate solution architecture details and roadmap to scrum teams who in-turn will translate them into user stories and deployment plan</li><li>Demonstrate a solid understanding of the business process, drivers for change and recommend the right solution</li><li>Maintain the inventory and knowledge base on business processes, business capabilities and technical components along with other architectural artifacts e.g. data architecture, application architecture</li><li>Brainstorm and negotiate effectively with various stakeholders to continuously come up with best design</li></ul>Minimum Qualifications<ul><li>3-5 years of Solution architecture experience</li><li>3-5 years in agile product development and delivery</li><li>A good balance of business acumen and technical knowledge with a proven track record of driving digital innovation and architecture with a customer-first mindset</li><li>An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Agile Framework and principles</li><li>Enthusiasm and passion for building great products and services and an ability to articulate product functionality</li><li>Understanding of the evolving compliance and regulatory requirements and environment and how to incorporate technology, infrastructure and security requirements into the product design</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>High degree of organization, individual initiative and personal accountability</li><li>An ability to solve complex problems and a highly analytical approach</li></ul>Preferred Qualifications<ul><li>Computer Science degree or a related technical field is ideal</li><li>Experience with Commercial Capabilities landscape is a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Solutions Architect

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Account Protection Specialist is responsible for utilizing fraud management techniques/tools while reviewing existing Consumer and/or Business accounts to identify possible fraudulent activity and minimize the potential loss to American Express by gathering and analyzing pertinent data to determine the appropriate course of action. The Account Protection Specialist will be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express, the customer and external banks. Additional responsibilities include: identifying fraud trends and developing continuous process improvements.&nbsp;Minimum Qualifications<ul><li>Experience working with online&nbsp;deposit fraud</li><li>Excellent Customer First Focus = Easy, Recognize, Solve</li><li>Ability to conduct a meticulous analysis of each instance of potentially unusual financial activity, using both internal and external databases</li><li>Should have the ability to digest and synthesize large amounts of information, financial and otherwise from numerous sources</li><li>Ability to effectively communicate American Express concerns while ensuring customers that they are valued</li><li>Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office products</li><li>Must possess intuitive and deductive reasoning skills and be comfortable making decisions and recommendations in unclear circumstances</li><li>Manage multiple tasks effectively while progressing through work concurrently</li><li>Resilient with the desire to continually improve personal performance, customer satisfaction and business brand</li><li>Demonstrated patience and ability to solve customer concerns</li><li>Ability to navigate in multiple computer systems while interacting with the customer simultaneously</li><li>Must be able to effectively listen to the customer, make a connection, acknowledge and empathize when appropriate</li><li>Must have strong time management skills and the ability to work under pressure and with limited supervision</li><li>Ability to use good, sound judgment in decision making</li><li>Ability to effectively manage change and remain calm in stressful situations</li><li>Self-Motivated and committed to drive results with professional business maturity</li><li>Must have excellent written and verbal communication skills</li></ul>Department Hours are Monday through Friday 8:55am to 9:30pm EST and Saturday 8am to 4:30pm MST.The ideal candidate must live in the Phoenix, AZ metropolitan area and able to work a hybrid schedule. (3 days a week in office/ 2 days remote)Compliance LanguageSalary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Business Blueprint & Banking - Account Protection Specialist (Savings)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Overview We are seeking a versatile and highly skilled Full Stack Infrastructure Engineer with expertise in Compute, Storage, Network and Cloud technologies. The ideal candidate will design, implement, and manage robust infrastructure solutions, ensuring reliability, scalability, and performance.&nbsp;Key Responsibilities:<ul><li>Ensure the reliability, availability, and performance of the entire infrastructure stack including compute, storage, network and cloud components. </li><li>Lead incident response efforts across the infrastructure stack, coordinating with Application Support, SRE, and Engineering teams to minimize MTTD and MTTR.</li><li>Perform root cause analysis for infrastructure related incidents and implement corrective actions.</li><li>Develop and maintain automation tools for managing infrastructure resources. </li><li>Collaborate with Engineering teams to plan and execute system upgrades and maintenance.</li><li>Conduct capacity planning and resource management for all infrastructure components.</li><li>Participate in on-call rotations to provide 24x7 support for all critical infrastructure issues. </li><li>Design and implement disaster recovery plans and business continuity strategies. </li><li>Implement best practices for monitoring, logging, and alerting across the infrastructure. </li><li>Foster a culture of continuous improvement and operational excellence. </li><li>Analyze complex infrastructure problems, design scalable and resilient solutions, and lead the implementation of these solutions.</li><li>Collaborate with architects and other engineers to design and enhance the architecture of infrastructure systems, ensuring alignment with business needs and technology standards.</li></ul>Required Skills and Experience: <ul><li>Proven experience managing and optimizing a diverse infrastructure stack. </li><li>Extensive knowledge of cloud platforms (AWS, Azure, GCP) and infrastructure as code (Terraform, CloudFormation). </li><li>Familiarity of service mesh technologies (Istio, Linkerd).</li><li>Solid understanding of virtualization (VMware, Hyper-V) and containerization (Docker, Kubernetes) and orchestration. </li><li>Understanding of storage solutions (SAN, NAS, cloud storage) and backup systems. </li><li>Strong understanding of network protocols, routing, switching, and firewalls (Palo Alto)</li><li>Experience with load balancers (F5, HAProxy, Nginx) and network monitoring tools.</li><li>Experience in DNS management and troubleshooting.</li><li>Experience in network security best practices.</li><li>Proficiency in monitoring and observability tools (Prometheus, Grafana, Splunk). </li><li>Proficiency in at least one scripting language (Python, Bash) for automation. </li><li>Experience with CI/CD pipeline management and DevOps practices. </li><li>Strong understanding of disaster recovery and business continuity planning. </li><li>Experience with performance tuning and capacity planning. </li><li>Understanding of chaos engineering principles and practices. </li><li>Skills in cost optimization for cloud infrastructure.</li><li>Familiarity with Akamai</li></ul>Specific Tools and Techniques: <ul><li>10 plus years of experience in using cloud native monitoring tools like AWS CloudWatch, Azure Monitor, and Google Cloud Operations Suite.&nbsp;</li><li>Experience with packet capture tools like Wireshark for troubleshooting network issues.</li><li>Experience in using traceroute utilities and performance analysis tools like perf for identifying and resolving bottlenecks. </li><li>Familiarity with tools such as ipconfig/ifconfig for viewing network configurations, flushing DNS, and diagnosing network issues. </li><li>Experience with SNMP-based tools for network device monitoring and performance management. </li><li>Experience in using NetFlow for network traffic analysis.</li><li>Experience with tools like iostat, vmstat, and dstat for monitoring storage and system performance. </li><li>Experience in tools like df, du, lsblk, and fdisk for managing and troubleshooting file systems and disk partitions. </li><li>Familiarity with tools like Prometheus and Grafana for monitoring and observability.&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Dependingon factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Sr. Infrastructure Engineer - Network & Cloud

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.Let’s share success.Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.We are embarking on a new practice area focused on strategic analytics, leveraging advanced data science techniques to optimize resource allocation and drive business value.We are seeking a visionary leader to play a pivotal role in shaping the future of our organization by leading the development and implementation of cutting-edge data science solutions.This role is focused on collaborating closely with cross-functional teams to analyze complex datasets, extract actionable insights and drive strategic decision-making to enhance our infrastructure product performance and support business growth.Let’s build on what you know.If you are a highly motivated and experienced data scientist looking to make significant impact in a dynamic environment, you’ll find a fit within our Global Infrastructure Product Services organization.This role presents an exceptional opportunity to impact our organization’s financial and technological direction.Here’s just some of what you’ll do:<ul><li>Lead and expand a team of specialized data engineers and data analysts focused on the development and enhancement of infrastructure cost models</li><li>Drive the analysis of data to attribute infrastructure resource consumption to specific business drivers, providing valuable insights to inform strategic decision-making</li><li>Collaborate closely with cross-functional teams, providing guidance and expertise on data analysis methodologies and best practices</li><li>Apply advanced statistical and machine learning techniques to extract actionable insights from complex datasets related to infrastructure resource consumption</li><li>Lead the development of predictive models to forecast infrastructure resource needs based on historical data and projected business growth, contributing to long-term planning and optimization efforts</li><li>Design and develop comprehensive dashboards and reports to visualize key findings, effectively communicating complex information to stakeholders at all levels</li><li>Evaluate the performance of data models and algorithms on an ongoing basis, identifying areas for improvement and driving iterative enhancements to ensure optimal accuracy and efficiency</li><li>Stay updated on industry trends and advancements in data science and infrastructure technology, proactively incorporating innovative methodologies and tools into the organization’s practices</li><li>Strategize and implement advanced methodologies and tools to enhance the accuracy and effectiveness of cost attribution across various technology platforms</li><li>Drive the continuous improvement of cost modeling systems and processes, ensuring they remain aligned with evolving business needs and technological advancements</li><li>Assume product owner responsibilities for the cost allocation model, prioritizing feature development, managing roadmaps, and ensuring deliverables meet the highest standards and apply industry best practices</li><li>Serve as the key liaison to executive stakeholders across Technology, Finance, and Business Unit portfolio leadership, effectively communicating the strategic benefits, impact and value of the cost allocation model</li><li>Collaborate closely with Finance and Global Supply Management teams to ensure alignment of Infrastructure spending with strategic business objectives and consistent correlation to the delivery of business value </li><li>Leverage your expertise in SQL, relational database technologies, and enterprise infrastructure to guide the team’s work and ensure the model’s accuracy and relevance</li><li>Oversee the integration and utilization of financial management software like ApptioOne and TBM Studio, tailoring them to meet specific organizational needs </li><li>Drive innovation within the team by encouraging the adoption of new technologies and methodologies for data analysis and model development</li><li>Ensure the team’s outputs, including data visualizations and reports, are of high quality and provide clear insights to inform strategic decisions</li><li>Provide mentorship and guidance to junior team members, fostering their professional development and contributing to the overall success of the data science practice area within the Global Infrastructure organization</li></ul>QualificationsAre you up for the challenge?Here’s what you should have:<ul><li>Significant experience working in a data science role, with a proven track record of success in applying advanced analytical techniques to solve complex business problems</li><li>Expert proficiency in programming languages such as Python, R, or Scala, as well as in-depth knowledge of data manipulation and analysis techniques</li><li>Extensive experience with data visualization tools such as Tableau, Power BI or matplotlib, and proficiency in SQL and relational databases for data querying and manipulation</li><li>Deep understanding of statistical techniques, machine learning algorithms and data modeling concepts, with the ability to translate business requirements into technical solutions</li><li>Exceptional problem-solving skills and strategic thinking ability, with a demonstrated aptitude for driving innovation and delivering impactful results in a dynamic environment</li><li>Excellent communication and interpersonal skills with the ability to effectively collaborate with stakeholders across different functions and levels of the organization</li><li>Strong leadership capabilities, with experience leading projects or teams and a passion for mentoring and developing junior talent</li><li>Detail-oriented with a commitment to producing high-quality work and a continuous learning mindset with a desire to stay at the forefront of emerging trends and technologies in the field of data science and infrastructure</li><li>Experience with cloud platforms (e.g.: AWS, Azure, GCP) and Big Data technologies (e.g.: Hadoop, Spark) is a plus</li><li>Bachelor’s or advanced degree in Computer Science, Data Science, Statistics, Mathematics or a related field a plus</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

313 American Express Jobs