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The Vice President of Applications and Solution Delivery will play a critical role in driving the Cooper’s Hawk application strategy through product management, software engineering, SaaS / PaaS platform management, deployment and application operations. &nbsp;Reporting to the CTO, the VP Applications and Solution Delivery is responsible for the delivery, management, and implementation of applications and solutions that support Cooper’s Hawk customers, team members, and business partners. As a member of the IT senior leadership team, this role is an influential role, making investment and priority trade-off decisions, negotiating and managing vendor contracts, and recruiting and developing high performing teams.&nbsp;This role will be responsible for product management application engineering across IT domains including Wine Club, Restaurants (e.g. POS, inventory management), Digital (mobile app, web) and Martec. Working closely with Business stakeholders across the organization, this role will provide technical leadership to deliver best in class technology solutions that enhance guest and team experience, optimize costs, and drive business value.&nbsp;The VP Applications and Solution Delivery will provide vision and leadership to a team that includes full-time employees, contractors, and 3rd party development resources on and offshore. What You'll Do:<ul><li>Lead and inspire the product management and application development team to engage with the business and identify new functionality, develop compelling business cases, prioritize projects and develop plans that maximize return on investment for the company.&nbsp; </li><li>Lead a team managing all aspects of product management, application development and delivery across multiple functions and business units.</li><li>Effectively initiate, plan, schedule, control, and bring to closure multiple high priority projects.</li><li>Develop and lead a collaborative and Agile software development approach that improves velocity, while maintaining a strong focus on both quality and scalability.&nbsp; </li><li>Drive the cultural changes necessary to enable a continuous delivery model, and foster a strong focus on automation of the Software Development Life Cycle (SDLC).&nbsp; </li><li>Foster a strong customer service mind-set throughout the application development team, while championing thought leadership and partnership with the business.&nbsp;</li><li>Partner with business leaders to create robust solution roadmaps that are integrated with architecture and operations.&nbsp;</li><li>Seek out, validate, and bring to the technology organization innovative best practices and ideas from the outside, with a particular emphasis on application development methodologies.&nbsp;</li><li>Identify emerging technology trends, especially in the area of SaaS and cloud computing, and ensure the company is leveraging them when appropriate to increase efficiency, reduce costs, and drive value.</li><li>Ensure that all application development initiatives are well managed and delivered to meet expectations on functionality, timeliness, and cost.</li><li>Develop, implement and monitor software development policies and controls to ensure data accuracy, security, and legal and regulatory compliance</li><li>Partner with internal customers to develop training and deployment plans aimed at maximizing both user adoption and realization of business benefits.</li><li>Prepare product management and software development status reports and keep stakeholders informed of project status and related issues.</li><li>Manage application vendor relationships and negotiate contracts to procure resources and technology solutions to meet the company’s strategic objectives.</li><li>Assure lowest possible cost of ownership of applications through vendor negotiations and benchmarking.&nbsp; </li><li>Recruit, develop and retain high caliber software development talent, especially for key leadership positions, and develop a succession plan.</li><li>Evaluate team members performance, provide candid feedback and high impact coaching that enables (and motivates) them to achieve departmental as well as enterprise goals.</li><li>Build a culture of innovation and engagement, focusing on strengthening the organization’s employer brand to position Coopers Hawk as an IT employer of choice.&nbsp; &nbsp;</li><li>Maintain relationships with key business partners and senior industry leaders to leverage best practices, evaluate emerging application technologies, and distribute knowledge internally to inform plans and strategies.&nbsp;</li><li>Lead others in the development of standardized processes and motivate others to adopt processes and procedures in support of exceptional customer service while reducing costs and eliminating non-value-added processes/activities.&nbsp;</li><li>Define and monitor key performance indicator (KPIs) to assess the effectiveness of applications</li><li>Allocate team resources to ensure quality and timely delivery of features across multiple projects and support services</li><li>Own the relationship with external partners, vendors, and technology providers whose products or services we leverage</li><li>Define and manage the capital and operating budget for areas of responsibility</li><li>Lead multi-discipline, high-performance work teams distributed across on site and remote locations effectively. &nbsp;</li><li>Develop product and software development strategy utilizing industry standards. Create a roadmap and schedule the implementation of the roadmap based on business requirements and strategy.</li><li>Maintain application and operational strategies in conjunction with other leaders and business executives.&nbsp;</li><li>Interact with executives across the company to lead the narrative around product management and software engineering</li></ul>What You'll Need:&nbsp;&nbsp;&nbsp;<ul><li>BS in Computer Engineering, Computer Science, or Information Technology or equivalent</li><li>10+ years’ experience in a senior leadership technology role including oversight of product management, engineering and application strategy </li><li>Demonstrable experience delivering consumer engagement/guest facing technology – in-person and digital driving the customer experience</li><li>5+ years IT leadership experience in restaurant, retail, or hospitality businesses</li><li>Proven ability to interact and communicate at all levels of an organization. &nbsp;</li><li>The ability to manage shifting priorities are critical for success in this position&nbsp;</li><li>5+ years experience leading internal and 3rd party offshore teams in delivering complex initiatives (multi unit, membership &amp; digital solutions,)&nbsp;</li><li>3+ years experience in payment processing and digital transformation</li><li>Experience with high throughput cloud-native distributed systems&nbsp;</li><li>Experience implementing and consuming large-scale web services platforms&nbsp;</li></ul>Other Skills/Abilities:&nbsp;&nbsp;&nbsp;<ul><li>Demonstrated ability to create and successfully execute strategic plans for highly complex issues.</li><li>Deep knowledge of design patterns and full stack engineering</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's & Hawk Winery and Restaurants

Cooper's Hawk Winery and Restaurants


    Vice President, Applications and Solutions Delivery
  

As Executive Kitchen Manager, you’ll oversee a fast-paced, high-volume scratch kitchen, driving the culinary execution of our uniquely inspired menu that is thoughtfully paired with our Cooper’s Hawk wines.&nbsp; You’ll provide team leadership and development so you can work together to achieve operational excellence in food quality, consistency, safety and service.&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Oversee overall kitchen operations&nbsp;</li><li>Partner closely with the Culinary kitchen team to embrace and execute new menu items&nbsp;&nbsp;</li><li>Adhere to policies and manage and train others on standard operating systems and procedures</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by:&nbsp; <ul><li>Conducting and overseeing final interviews and approving kitchen team member hiring decisions</li><li>Introducing and supervising the implementation of kitchen training materials to the team</li><li>Reviewing and approving schedules to align with forecasting in a timely manner</li><li>Developing and retaining Managers and Team Members</li></ul></li><li>Lead menu and system rollouts and kitchen initiatives</li><li>Lead Community meetings based on Cooper’s Hawk Winery &amp; Restaurants’ values and have open communication to inspire the team</li><li>Demonstrate depth of knowledge in food quality and recipes</li><li>Execute private events, including monthly themed Wine Club dinners</li><li>Maximize financial and operational results</li><li>Work closely with management teams to conduct weekly food inventory</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintain a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>&nbsp;2-3 years of kitchen management experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen&nbsp;</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Assistant Executive Kitchen Manager
  

Our Executive Kitchen Manager position pays up to $107,000 with 15% bonus potential.As Executive Kitchen Manager, you’ll oversee a fast-paced, high-volume scratch kitchen, driving the culinary execution of our uniquely inspired menu that is thoughtfully paired with our Cooper’s Hawk wines.&nbsp; You’ll provide team leadership and development so you can work together to achieve operational excellence in food quality, consistency, safety and service.&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Oversee overall kitchen operations&nbsp;</li><li>Partner closely with the Culinary kitchen team to embrace and execute new menu items&nbsp;&nbsp;</li><li>Adhere to policies and manage and train others on standard operating systems and procedures</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful, positive and professional work environment</li><li>Manage people by:&nbsp; <ul><li>Conducting and overseeing final interviews and approving kitchen team member hiring decisions</li><li>Introducing and supervising the implementation of kitchen training materials to the team</li><li>Reviewing and approving schedules to align with forecasting in a timely manner</li><li>Developing and retaining Managers and Team Members</li></ul></li><li>Lead menu and system rollouts and kitchen initiatives</li><li>Lead Community meetings based on Cooper’s Hawk Winery &amp; Restaurants’ values and have open communication to inspire the team</li><li>Demonstrate depth of knowledge in food quality and recipes</li><li>Execute private events, including monthly themed Wine Club dinners</li><li>Maximize financial and operational results</li><li>Work closely with management teams to conduct weekly food inventory</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintain a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>&nbsp;2-3 years of kitchen management experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen&nbsp;</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Executive Kitchen Manager
  

We are looking to add a&nbsp;Sr. Director, Security &amp; GRC to lead our Information Technology Security team. This individual will be accountable for IT Security, Regulatory compliance (e.g. SOX, PCI) and our data privacy program.&nbsp;Collaborating with team members at all levels across IT (e.g. engineering, IT infrastructure) and leaders around the company (e.g. HR, Legal), this hands-on role will ensure effective policies, processes, standards are in place to ensure security and compliance requirements are met.&nbsp;What You’ll Do:&nbsp;<ul><li>Develop and implement IT Security program strategy, leveraging risk analysis and benchmarking (e.g. NIST) to support proposed investments</li><li>Maintain IT Security and data privacy standards, policies and practices, collaborating with stakeholders around the organization (e.g. IT, Legal, HR,) as necessary to ensure alignment and enforcement</li><li>Lead strategy and planning for IT to maintain compliance with regulatory requirements (e.g. SOX, PCI) and state / federal data privacy regulations. Ensure participants understand and perform their role in meeting compliance</li><li>Manage day-to-day security operations including vulnerability management, security monitoring and response. Ensure incidents are addressed efficiently, effectively, and appropriately</li><li>Provide security, data privacy and compliance program reporting to CTO, leadership stakeholders and the Audit Committee.</li><li>Maintain criteria to be used during 3rd party technology evaluations, and ensure potential partners are evaluated against them.</li><li>Evangelize good security practices and act as a subject matter expert for the organization. </li><li>Work with appropriate Infrastructure, Data and Application teams to ensure vulnerabilities are detected, tracked and remediated</li></ul>What You'll Need:&nbsp;&nbsp;<ul><li>Minimum 10+ years experience in IT security and compliance</li><li>5+ years experience leading teams with operational, IT policy, ITGC and reporting responsibilities</li><li>3+ years experience developing information security and compliance related policies, procedures and controls for small – medium size company, must have experience in a multi unit retail or restaurant environment </li><li>The ability to communicate clearly and appropriately with people at all levels of an organization from individual IT contributor to the C suite and Board. </li></ul>&nbsp;Other Skills/Abilities:&nbsp;<ul><li>Pragmatic and objective, with the ability to contextualize risks and prioritize investments </li><li>Ability to prioritize multiple tasks and organize work to meet deadlines and multiple requests&nbsp;</li><li>Ability to adapt quickly to change and handle ambiguity&nbsp;</li><li>Strong customer service orientation&nbsp;</li></ul>&nbsp;What You’ll Get: &nbsp;<ul><li>Incredible Discounts: </li><ul><li>Monthly Dining Allowance</li><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li></ul><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>Complimentary Gym Membership in RSC Building</li><li>Hybrid Work Week (3 days in office, 2 days remote, depending on role)</li></ul>&nbsp;Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Sr. Director, Security, Governance, Risk & Compliance
  

The Cooper’s Hawk Tasting Room Attendant has passion for guest service, food, wine and hospitality.&nbsp; They ensure an exceptional Guest experience through efficient and friendly team-based service, while educating our Guests on Cooper’s Hawk products, wines. The Tasting Room Attendant helps grow our Wine Club community by educating our guests on the program and inviting them to join.&nbsp;&nbsp;&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts:<ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do&nbsp;<ul><li>Greet all guests with hospitality; engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner&nbsp;</li><li>Maintain full knowledge of Cooper’s Hawk food, retail items, wines and Wines of the Month and Wine Club events&nbsp;</li><li>Proactively build relationships with Guests and create a memorable experience&nbsp;</li><li>Actively educate Guests on the Cooper’s Hawk Wine Club and its offerings and rewards; invite them to participate in the Club with the goal of expanding our membership base&nbsp;</li><li>Maintain full knowledge of Tasting Room functions and retail products, including how tastings are conducted, their cost, and wines featured on the monthly tasting.&nbsp;</li><li>Maintain an awareness of the Host and Service Assistant positions and support when needed &nbsp;</li><li>Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines&nbsp;</li><li>Assist with the transport of Carryout and Curbside Delivery orders to our Guests&nbsp;&nbsp;</li><li>Actively seek out and recognize opportunities to sell products sold in the Tasting Room.&nbsp;</li><li>Stock wine and retail merchandise in the Tasting Room; ensure all food and retail merchandise is attractively displayed per set standards.&nbsp;</li><li>Maintain a safe, sanitary, organized, and stocked work area&nbsp;</li><li>Complete necessary side work during non-busy hours &nbsp;</li><li>Handle cash and utilize the MICROS system according to company standards&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Experience in a casual dining or upscale dining environment or retail sales preferred&nbsp;</li><li>Experience in a wine environment or equivalent preferred&nbsp;</li><li>A hospitality-focused individual with a passion for guest service, food and wine&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join.</li><li>Experience using Micros or similar POS systems&nbsp;</li><li>Ability to communicate clearly with Guests, Managers and Team Members&nbsp;&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to lift and carry up to 40 pounds&nbsp;</li><li>Ability to exert fast-paced mobility up to 6 hours in length&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Tasting Room Attendant
  

The Cooper’s Hawk Host provides the initial greeting to our Guests by assisting with reservations, seating, and escorting Guests to their table. Excellent communication among the Host team is essential to ensure a positive experience for our Cooper’s Hawk Guests.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do&nbsp;&nbsp;<ul><li>Greet all Guests with hospitality and friendliness. &nbsp;</li><li>Execute professional and informed phone skills when answering guest phone calls/inquiries&nbsp;&nbsp;</li><li>Engage with Guests and answer questions about food, wine, and facilities in a friendly, helpful manner; educate Guest on Barrel Reserve wine while escorting to the table&nbsp;</li><li>Supervise the operation of the dining room during meal service periods, adjusting guest seating flow to ensure great execution and maximize traffic &nbsp;</li><li>Manage special seating requests of guests consistent with table availability&nbsp;</li><li>Assists with the duties of Servers and Service Assistants as needed to maintain service effectiveness and efficiency&nbsp;</li><li>Complete necessary side work during non-busy hours&nbsp;</li><li>Maintain professional relationships and actively communicate with all Managers and Team Members to ensure an exceptional guest experience&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines&nbsp;&nbsp;</li><li>Maintain a professional image at all times by adhering to all appearance and behavior guidelines in the employee handbook&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>&nbsp;What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 18 years of age&nbsp;</li><li>An individual that thrives in a team-based environment&nbsp;</li><li>Has a passion for guest service and hospitality-focused&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to lift and carry up to 40 lbs.&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to exert fast-paced mobility for periods of up to 6 hours in length&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk. &nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Host
  

The Busser/Food Runner works as member of the Front of House team, maintaining the cleanliness and organization of the dining room, bar, and interior/exterior of the restaurant. The Busser/Food Runner may also be required to assist in running food and beverages to Guests, refilling beverages and helping other Front of House Team Members with assisting other Guest needs.&nbsp; &nbsp; What You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do&nbsp;<ul><li>Assist Team Members in creating a personalized experience for every Guest, on every shift&nbsp;</li><li>Clean and reset tables and/or the bar top once Guests have left&nbsp;</li><li>Run food in an efficient and safe manner to Guest tables&nbsp;</li><li>Prepare carryout bags and run carryout order to the Tasting Room.&nbsp;&nbsp;</li><li>Pre-bus tables as necessary&nbsp;</li><li>Communicate with Hosts regarding open tables and tables that are about to turnover&nbsp;</li><li>Ensure proper table and station appearance&nbsp;</li><li>Ensure floors and chairs surrounding tables and/or the bar are clean and free of debris&nbsp;</li><li>Follow departmental checklist and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing in accordance with company guidelines.&nbsp;</li><li>Stock and maintain clean glassware, silverware, and dishware&nbsp;</li><li>Ensure the bar is clean and assist Bar-Experts with making sure it is appropriately stocked&nbsp;</li><li>Remove trash and garbage to dumpster area&nbsp;</li><li>Clean and restock restrooms&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>&nbsp;What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk&nbsp;Values&nbsp;</li><li>Must be at least 18 years of age&nbsp;</li><li>Experience in a casual dining or upscale restaurant preferred&nbsp;</li><li>Passion for people, wine, food, and service&nbsp;</li><li>Outgoing personality with interpersonal skills&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Ability to communicate clearly with Guests, managers, and Team members&nbsp;</li><li>Must be able to read, write and understand English and utilize basic math functions&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and holidays&nbsp;</li><li>Ability to work calmy under pressure&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to carry up to 40 pounds&nbsp;</li><li>Ability to exert fast-paced mobility for periods of up to 6 hours in length&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodations&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Busser-Food Runner
  

The Cooper’s Hawk Server ensures a positive and memorable Guest experience through efficient and friendly team-based service, while educating our guests on Cooper’s Hawk menu items, wines and our Wine Club.&nbsp;&nbsp;&nbsp;The Server helps grow our Wine Club community by educating our guests on the program and inviting them to join.What You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program&nbsp;</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do&nbsp;<ul><li>Greet all guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpful manner&nbsp;</li><li>Maintain full knowledge of Cooper’s Hawk food, drink, wine menus and steps of service&nbsp;</li><li>Actively educate Guests on the Cooper’s Hawk Wine Club and its offerings and rewards and&nbsp; invite them to participate in the Club with the goal of expanding our membership base.</li><li>Actively communicate with Bartenders, Hosts and Food Runners to ensure we are delivering a memorable Guest experience&nbsp;</li><li>Maintain an awareness of, and have a basic understanding of, the Host and Service Assistant positions and support when needed &nbsp;</li><li>Pick up and deliver food orders to the table in a timely manner&nbsp;</li><li>Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines&nbsp;</li><li>Maintain awareness and basic knowledge of Tasting Room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting&nbsp;</li><li>Maintain a safe, sanitary, organized, and stocked work area &nbsp;</li><li>Handle cash and utilize the MICROS system according to company standards&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>A minimum of 6 months of server experience required&nbsp;</li><li>Experience in a full-service, upscale casual restaurant or an equivalent service environment preferred&nbsp;</li><li>Must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join.</li><li>A hospitality-focused individual with a passion &amp; knowledge for guest service, food and wine&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Experience using Micros or similar POS systems&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to lift and carry up to 40 pounds&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation&nbsp;&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. &nbsp;&nbsp;&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Server
  

The Cooper’s Hawk Bartender builds relationships with our Guests by setting up, maintaining and operating our bar, in accordance with our recipe standards. They have a full understanding of food, beverages and wine service. The Cooper’s Hawk Bartender collaborates with other Cooper’s Hawk Team Members to provide timely, exceptional hospitality and service to our Guests. The Bartender helps grow our Wine Club community by educating our guests on the program and inviting them to join.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do&nbsp;<ul><li>Greet all Guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpful manner&nbsp;</li><li>Maintain full knowledge of Cooper’s Hawk food, drink and wine menus&nbsp;</li><li>Actively educate Guests on the Cooper’s Hawk Wine Club; invite them to participate in the Club to expand our membership base&nbsp;</li><li>Actively communicate with Servers and Service Assistants to ensure we are delivering a memorable Guest experience&nbsp;</li><li>Prepare all beverages according to Cooper’s Hawk’s recipes, using proper measuring tools&nbsp;</li><li>Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines&nbsp;</li><li>Consistently increase knowledge of food and wine, and all other Cooper’s Hawk products and services&nbsp;&nbsp;</li><li>Maintain awareness and basic knowledge of retail area functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting&nbsp;</li><li>Maintain a safe, sanitary, organized, and stocked work area&nbsp;</li><li>Wash and sterilize glassware and prepare garnishes for drinks&nbsp;</li><li>Complete necessary side work during non-busy hours&nbsp;</li><li>Handle cash and utilize the MICROS system according to company standards&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing&nbsp;</li><li>Remain behind the bar during the shift, unless replaced by a manager&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>A minimum of 6 months of bartending experience required&nbsp;</li><li>Experience in a full-service, upscale casual restaurant or an equivalent service environment preferred&nbsp;</li><li>Must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join.</li><li>Excellent Interpersonal skills&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>A hospitality-focused individual with a passion for guest service, wine, beer and spirits&nbsp;</li><li>Experience using Micros or similar POS system&nbsp;&nbsp;</li><li>Ability to communicate clearly with Guests, Managers and Team Members&nbsp;&nbsp;</li><li>Ability to multi-task in a fast-paced environment&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to lift and carry up to 40 pounds&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. &nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

537 Cooper's & Hawk Winery and Restaurants Jobs