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&nbsp;Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Network Proxy and Application Gateway Engineer to work in Fidelity’s Enterprise Infrastructure Group in Boston MA, Smithfield RI, Westlake TX or Merrimack NH. <h4>The Role</h4> Fidelity’s Enterprise Infrastructure Global Network Team is adding a individual contributor to the Network Proxy Engineering (NPE) team. We are a dynamic group of experts looking to demonstrate new technologies to rapidly improve the ability of Fidelity's Business Units. As an individual contributor on the NPE team, you will be a member of the team and will engage in multiple proxy related projects, collaborate with Fidelity Application Architecture (FAA) team on future technologies, also providing 3rd line operational support and problem resolution. You will support the engineering and operational teams in handling complex incidents and requests and will collaborate and work extensively with technology partners across the Fidelity enterprise. We are looking for a standout colleague who excels in a multifaceted, fast paced work environment. You will also coordinate and craft highly complex Proxy environments for the security of Fidelity’s critical resources. You will have the opportunity to use all your skills and continue to grow them as Fidelity has a phenomenal learning culture! <h4>The Expertise and Skills we’re Looking For</h4><ul><li>&nbsp;5+ years demonstrated ability working directly in proxy and network security space </li><li>10+ years of experience working directly in network engineering environment </li><li>Cloud proxy knowledge and experience </li><li>Zscaler, ZIA and ZDX preferred </li><li>Ability to design the following types of Proxy servers: explicit HTTP, reverse HTTP, and SOCKS </li><li>Symantec Blue Coat, and NGINX preferred </li><li>Solid understanding of IP, and TCP </li><li>Expertise in TLS, and HTTP </li><li>Solid understanding of network security standard processes </li><li>Experience with PAC File functions and creation </li><li>Intermediate Javascript programming </li><li>Understanding of PAC file interactions with common browser behavior </li><li>Experience with SSL Interception on web sessions for ICAP/DLP inspection </li><li>Knowledge of Agile standard methodologies and familiar with Jira </li><li>Trouble shoot issues related to the Network or Proxy environments </li><li>Member of 3rd level engineering critical issue, participate in and on-call rotation </li><li>Management of life cycle for various technologies within the space (includes vendor management) </li><li>Engineering customer connectivity / onboarding based on requirements </li><li>Collaborating with customers on standard processes and options </li><li>Business to Customer as well as Business to Business connectivity </li><li>Documentation of complex technologies and topologies based on security standard methodologies </li><li>Good interpersonal skills, ability to speak with customers of all technical levels </li><li>Experience leading technical teams </li><li>An ability to lead change in a creative and collaborative manner with business and technical partners. </li><li>Infrastructure software development and automation skills </li></ul><h4>The Value You Deliver</h4><ul><li>Participating in complex and creative multi-functional assignments and multiple phases of a project </li><li>Adhering to departmental technical policies and procedures </li><li>Working independently or leading team complex technology projects </li><li>Managing and crafting highly complex secure connectivity solutions for security of Fidelity’s critical resources and enablement of revenue producing services </li><li>You proactively develop and share your knowledge while developing others modeling a culture of continuous learning, mentoring, and coaching. </li><li>Liaison with vendors to address hardware and software issues </li><li>Providing support for all Enterprise Proxy environment </li><li>Effectively managing and participating on projects that involve other groups </li><li>Preparing technical and project proposals for management review and approval </li><li>Participating on multi-functional crisis resolution teams as required </li><li>Providing research and analysis to support business unit project initiatives </li><li>Performing on-call (7 x 24) coverage on a rotational basis with other Proxy Engineers </li></ul><h4>Dynamic Working</h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Network Proxy and Application Gateway Engineer

&nbsp;Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Network Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Merrimack NH. <h4>The Role</h4> The Senior Network Engineer is responsible for design, engineering, and implementation of Fidelity Investments’ datacenter and co-location core network routing and switching with a focus on stability, automation, and innovation. Deploy and operate the VXLAN overlay and underlay network environments traversing multiple platforms, supporting Enterprise Infrastructure teams on projects including engineering and implementing new and upgrading existing network hardware, code c ertification as well as keeping the network secure through tactical change management! <h4>The Team</h4> The Network Core and Site Engineering (NCSE) team is responsible for the architecture, engineering, deployment, and support of the Fidelity network across the globe under a 2 squad model. Campus LAN/WAN squad supporting U.S. regional campuses and Investor centers, International campuses and WAN backbone and Data center squad supporting Data center network fabric (overlay and underlay), Data center interconnects, Co-location network infrastructure supporting connectivity to the cloud service providers! <h4>The Expertise and Skills we’re Looking For</h4><ul><li>&nbsp;Focused Curiosity, Initiative, Logical Mentality, Inquisitive, Communication (listening, speaking, writing, presentation), Time Management, Results driven, Tactical Planning </li><li>Experienced in engineering and deploying large scale enterprise infrastructure technologies for compute infrastructure connectivity over EVPN-VXLAN overlay networks. </li><li>Expert knowledge configuring and supporting HPE and Cisco networking platforms. </li><li>Routing Protocols: BGP, OSPF, VRF </li><li>Switched Protocols: PVST, RPVST, HSRP/VRRP </li><li>Monitoring Protocols: SNMP, Syslog, Telemetry </li><li>Datacenter design and support experience </li><li>Overlay technologies – VXLAN </li><li>EVPN-BGP </li><li>Experience with EVPN-VXLAN configuration. </li><li>Documentation of sophisticated technologies and topologies using Visio. </li><li>Knowledge of common network services (DNS/DHCP/HTTP/SSH) </li><li>Infrastructure automation experience and familiarity of scripting languages (bash/python/ansible) and interacting with Rest APIs </li><li>Implement code upgrade/hot fixes from vendors. </li><li>Provide technical support and assistance during on-call period and for impacting issues. </li><li>Familiarity with network observability and monitoring systems </li></ul><h4>Dynamic Working</h4> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Network Engineer

We are looking for a User Experience Designer to help develop clean, consistent, intuitive user interface designs for Fidelity internal applications.&nbsp; This role will conduct user research, and translate that information into user models, sitemaps, wireframes, and prototypes with Figma as the primary design software. Additionally, this person will craft the overall functionality of the product and iterate upon it to ensure an outstanding user experience. In short, we need a user advocate, who can validate their UI designs with data, and express them by way of dynamic prototypes. The Skills You Bring<ul><li>Five or more years of UX design experience </li><li>Expertise in UX software such as Figma, Adobe Access, Sketch, InVision and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus. </li><li>Ability to work with teams to understand detailed requirements and design complete user experiences that meet business needs and vision. </li><li>Shown understanding of standard methodologies in accessible web UX design </li><li>A proven grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns. </li><li>Ability to iterate your designs and solutions efficiently and intelligently. </li><li>Ability to communicate design processes, ideas, and solutions clearly and effectively to teams and clients. </li><li>Is passionate about collaborating closely with teams and other partners via a distributed model to regularly deliver design solutions for approval. </li><li>Is willing to help teammates, share knowledge and experience with them, and learn from them. </li><li>Is open to receiving feedback and constructive criticism. </li><li>Passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies. </li></ul>The Value You Deliver<ul><li>Translating concepts into mockups that lead to intuitive user experiences. </li><li>Helping product requirements by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences for digital products. </li><li>Crafting and delivering wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. </li><li>Identifying design problems and devising elegant solutions. </li><li>Making strategic design and user-experience decisions related to core, and new, functions and features. </li><li>Taking a user-centered design approach and rapidly testing and iterating your designs. </li><li>Collaborating with team members and business partners. </li><li>Taking smart risks and nurturing new insights. </li></ul>Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive work environment where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. &nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior UX Designer

<ul><li>The Role</li></ul> We (Fidelity Fund and Investment Operations Technology) are looking for a Principal Software Engineer to join one of our agile development squads to provide software engineering excellence to our suite of corporate actions applications. We are in the midst of an exciting evolution to meet the strategic corporate actions needs of Fidelity. If you are customer obsessed and passionate about advocating for stability improvements, scalability, and enjoy supporting the breadth and depth of a technology organization where no two days are alike, this is an outstanding opportunity for you in a core Fidelity business.The Purpose of This Role Having strong technical chops, understanding our systems, and having empathy for our customers is a given.&nbsp; You have a proven track record of successfully delivering projects which had a positive impact on our systems, product, team, and customers. You have strong, educated and pragmatic, opinions both on what we do and how we do it.&nbsp; You also have the pragmatism and experience to yield the floor and allow better ideas to prevail. You continue to grow your skills as a professional developer. &nbsp;Great products come from the fusion of rock solid engineering, clear product vision, and a hypersensitivity to the customer experience.&nbsp; You live our design and development methodologies, understand our business, and are on a continued pursuit to build empathy for our customers. While you are entrenched in the development, maintenance, and testing of one product area, your view expands to the product vertical your team operates in.&nbsp; You work with your team’s Architect to ensure sound technical direction. The Expertise We’re Looking For<ul><li><ul><li>6-9 years of experience.&nbsp; Completed three or more projects on commercially available applications.</li><li>Bachelors or Masters degree in Computer Science, Computer Engineering, Software Engineering, or equivalent.</li><li>A proven track record of success in working with dynamic technology focused project teams</li><li>Ability to data-mine and troubleshoot issues</li><li>Familiarity with SWIFT messaging structure a plus</li></ul></li></ul>The Value You Deliver<ul><li><ul><li>Ability to quickly learn and Analyze complex Systems</li><li>Exceptional Analytical Skills</li><li>Strong Financial and/or Corporate Actions Knowledge</li><li>Ability to work independently</li><li>Excellent technical and communication skills</li><li>Ability to create and maintain documentation wherever necessary</li><li>Should be innovative and works as collaborator with Scrum team</li><li>Analysis, design, development, unit testing and execution, to strict coding standards</li></ul></li></ul>The Skills That Are Key To This Role<ul><li><ul><li>Web Front end skills – Modern Angular experience</li><li>Strong Java / J2EE experience</li><li>Solid background in Spring / Spring Boot / Hibernate Frameworks</li><li>Exposure to Oracle databases &amp; RDS</li><li>Solid SQL/PL-SQL background</li><li>CI/CD tools such as Shell scripting, Maven, BitBucket, MEND, Git/Stash, Jenkins, Artifactory, uDeploy etc.</li><li>Experience in cloud technology with a strong preference to AWS experience/certification</li><li>Motivated/driven to get things done and deliver on team commitments.</li><li>Ability to work in a team and take direction well.</li><li>Self-motivated and responds to supervision.&nbsp; Asks relevant questions.</li><li>Can adapt to changing conditions and coach others through change.</li><li>Possesses ability to communicate efficiently verbally and through written documentation.</li><li>Maintains a broad understanding of our systems, customers, and business goals.</li></ul></li></ul>The Skills That Are Good To Have For This Role<ul><li><ul><li>Embody and live the Scrum values of commitment, courage, focus, openness, and respect in all interactions, both within and outside of the team.&nbsp;</li><li>Be a team member.&nbsp; Listen a lot.&nbsp; Ask questions to seek clarity. Take the floor when you have information, experience, or perspective to share.&nbsp; Communicate impediments as they arise.</li><li>A Scrum team collectively delivers on their sprint goals and commitments.&nbsp; All team members are expected to always be intimately familiar with, and working towards delivery of those commitments, never against.&nbsp;</li><li>In partnership with Product Management, actively seek to gain a deeper understanding of the business context under which your team operates.&nbsp; Leverage this understanding to present feature recommendation to your Product Owner.</li><li>In partnership with Design, continue to build empathy for the primary, as well as secondary, personas your vertical supports.&nbsp; Leverage this empathy to recommend small design changes to your Designer.&nbsp;</li><li>Complete modifications, refactoring, and bug fixes to existing functionality without the need for oversight.</li><li>Perform complex changes and complicated refactoring without the need for direction of an experienced team member.</li><li>While made up of many disciplines, the team delivers on commitments together.&nbsp; Perform documentation, design, and testing tasks as required by the team.</li><li>Actively participate and contribute to technical discussions and code reviews.</li><li>Evangelize and promote the successes and learnings of your team in formal ceremonies, such as sprint demos, as well as in casual conversation.</li><li>Write queries, scripts, and data upgrades.</li><li>Take point on supporting deployments and releases.</li></ul></li></ul> Pay rate $100/HR <h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next contract role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h4>Responsibilities:</h4><ul><li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed. </li><li>Diagnose and solve hardware and software issues </li><li>Research issues using available internally available resources </li><li>Approach each interaction with a “Customer Obsessed” mentality </li><li>Evaluate documented resolutions and analyze trends </li><li>Support various types of end users, from software engineers and financial associates, to top executives </li></ul><h4>Qualifications:</h4> (Required) <ul><li>High-level customer service and interpersonal skills </li><li>Strong written and verbal communication skills </li><li>Ability to quickly absorb and retain information </li><li>Strong documentation and organizational skills </li><li>Ability to work well on a team in a fast-paced environment </li><li>Ability to type a minimum of 40 wpm </li><li>Working knowledge of computers and networks </li><li>Excellent troubleshooting skills </li></ul> (Preferred) <ul><li>Associate degree, technical certification, or equivalent work experience is preferred </li><li>Previous experience in a Help Desk Support role is a plus </li><li>Experience supporting Microsoft Windows 7 &amp; 10 </li><li>Experience supporting Microsoft Office 2010 &amp; O365 </li><li>Experience supporting Apple MacOS and Apple mobile products </li><li>Experience with ServiceNow, or other ticketing systems is a plus </li><li>Knowledge of ACD telephony systems </li><li>Experience supporting remote workers in a corporate environment </li></ul><h4>Additional Considerations</h4><ul><li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need. </li><li>Equipment will be provided </li><li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available </li></ul><h4>Company Overview</h4> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. <h4>Information about Fidelity Investments</h4> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Help Desk Specialist

Software Engineer in Test The Role Everything starts with our customers. At Fidelity, we are dedicated and heavily invested in ensuring the products we deliver are of the highest quality, stability, and experience so that nothing gets in the way of our customers and their financial dreams. We are looking for a highly motivated software engineer in test who can support our Contact Center team in multiple ways such as IVR functional testing, API testing, automation testing, CI/CD build out, and analysis. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers quality to our customers. The Expertise You Have<ul><li>Bachelor’s degree in a technical discipline, or equivalent experience is required. </li><li>Minimum of 5-7 years of Software Quality Assurance experience </li><li>Solid UI testing and API testing experience required. </li><li>Web Services testing experience </li><li>IVR Testing exp </li><li>Experience with agile methodology and tool sets (JIRA) </li><li>Capability to adhere to deliverables in the sprint schedule. </li><li>Experience with test automation tools, Empirix Hammer/CallMaster is a plus and highly desired. </li><li>Demonstrated ability to review and analyze client-specific system requirements and scope of services. </li><li>Ability to analyze functional and technical system designs for testability. </li><li>Proficiency at mining and manipulating test data in support of test cases for multiple and complex projects. </li><li>Strong technical skills such as SQL, XML/VXML, HTML, JavaScript, Java, Visual Basic </li><li>Ability to read and enhance scripts/code. </li><li>Solid understanding of the software development process including planning, analysis, design, coding, system and user testing, and problem resolution </li><li>Experience working in conjunction with multiple functional groups to identify potential future improvements to the overall quality process, requirements gathering and documentation. </li><li>Prior telecom experience and/or experience in the testing of IVR applications is strongly desired. </li></ul>The Team The COE in Quality Engineering resides in the Enterprise Technology in Enterprise Customer Contact Center (EC3) business unit of Fidelity Investments. The COE consists of 20 quality, performance, and capacity engineers with a passion around customer experience and with the engineering tool set to seek challenges including: Functional testing, automated testing, performance testing, chaos testing, application cloud migration and management, CI/CD implementation, security testing and application development. The COE provides domain specialists to squads who develop products with the highest customer quality, security, stability, and experience. This role will directly support the Contact Center team and supports the IVR applications utilized by our customers to communicate with Fidelity resources. The supported applications include but are not limited to Voice applications, API based applications, and cloud-based solutions. &nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Software Engineer in Test

Principal Software Engineer (Java)Job DescriptionFidelity Wealth Group – Core Wealth Platform Technology is looking for a passionate Principal Software Engineer Developer to build and support world-class products for its business-critical Managed Solutions Product Area. Our engineering team is innovative, diverse, passionate and dedicated. We work in a dynamic agile environment.The Team:As a hands-on developer, your primary role will be building, testing, and engineering web applications using modern technologies like Java and REST APIs. You will also work with our technology team in defining and implementing engineering solutions for our technology products. You will be expected to quickly gain understanding of all the components of our web applications and will work with the team to deliver outstanding solutions.The Expertise and Skills You Bring:<ul><li>Bachelor's / Master’s degree or equivalent in Computer Science or Engineering </li><li>Extraordinary problem-solving skills dealing with complex distributed deployments </li><li>6+ years of experience in Java, Spring MVC / Spring / Springboot / Web Services (SOAP/REST) and configuring web containers. </li><li>3+ years of solutioning and coding experience with one or more of the following: <ul><li>AWS Cloud environments (DMS, SNS, SQS, Lambda, Glue with Scala or Python, RDS like Oracle and PostgreSQL etc.) </li><li>Oracle PL/SQL development </li><li>Reporting and Analytics platforms like Snowflake </li></ul></li><li>Champion and advocate of Test-Driven Development, Unit testing using frameworks and tools like Jest and Jasmine </li><li>Hands on experience in container-based development (Docker) </li><li>Hands on experience in REST API development </li><li>Fully hands on with application builds and deploys using Continuous Integration/ Deployment (CI/CD) tools like Jenkins, artifactory, uDeploy, GitHub, etc. </li><li>Proven technical design, development, analysis, and problem-solving skills </li><li>Strong understanding of Data Structures and design patterns </li><li>Strategic thinking and critical problem-solving skills </li><li>Experience in implementing Micro services Architecture &amp; building / deploying highly automated, scalable and maintainable infrastructure. </li></ul>Responsibilities:<ul><li>You will help design, build and support mission-critical enterprise software applications </li><li>You will define product solutions by working directly with business and product teams </li><li>You will actively promote good engineering practices and standards </li><li>You will help navigate new technologies and cloud-based deployments to help deliver high value to our business </li><li>You will contribute to continuous process improvement initiatives </li><li>You will perform code reviews, unit testing, and integration testing using Open Source frameworks. </li><li>You will proactively lead process and technology improvement initiatives </li><li>You will stay on top of the latest engineering trends and practices and bring them back to the team when appropriate </li><li>You will mentor junior team members </li></ul>The Value You Deliver<ul><li>Understand and execute on the product vision and chapter goals </li><li>Help strengthen the culture of innovation further by setting examples </li><li>Find creative ways to get things done, and do them right </li><li>Champion a culture of best-in-class software engineering practices </li><li>Exercise a passion for keeping your knowledge up to date with the latest and greatest </li><li>Help maintain a high level of integrity </li><li>Take ownership and accountability for determining what needs to be done </li></ul><h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. Java Engineer

<h4>Risk Analyst</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Risk Analyst to work in Smithfield, RI or Covington, KY.<h4>The Role</h4>The duties of the Risk Analyst are to support Enterprise Compliance Management’s Anti Money Laundering programs and maintain full compliance with USA PATRIOT Act regulations as stipulated specifically within section 326 of the Customer Identification Program.The purpose of your role is to support the companies Anti Money Laundering program and maintain compliance with USA PATRIOT Act regulations. A majority of our communications are with internal employees which includes all lines of business including retail, family office, Institutional Wealth Services, stock plan services, health savings as well as Correspondent firms directly.<h4>The Expertise We’re Looking For</h4><ul><li>Bachelor’s degree required</li><li>Excellent interpersonal skills, both written and oral, as communicating with internal business units, customers, and correspondents will be required</li><li>Ability to meet time-sensitive requests along with strong research and information gathering techniques</li><li>Ability to balance multiple cases and prioritize accordingly.</li><li>Ability to work as a great teammate as well as work independently.</li></ul><h4>The Skills You Bring</h4><ul><li>Highly motivated, flexible, quality focused, teammate</li><li>Have the ability to balance multiple cases and prioritize accordingly.</li><li>Broad knowledge of the financial services industry strongly preferred</li></ul><h4>The Value You Deliver</h4><ul><li>Understanding the USA PATRIOT Act, Section 326 as well as any subsequent updates or guidance as put forth by the regulatory bodies or agencies including but not limited to the SEC, FINRA and FinCEN.</li><li>Communicate directly with appropriate business liaisons and advance issues as appropriate to management in a timely and concise manner.</li><li>Review incoming Customer Identification Program (“CIP”) incidents and perform research to ensure compliance and also minimize risk to the firm.</li><li>Communicate compliance requirements to clients as necessary, restrict accounts as appropriate and bring up issues in a timely manner to senior team members or management.</li><li>In addition to research, review and escalation responsibilities, adherence to a strict timeline and compliance schedule is paramount. This is all done in an effort to mitigate risk to the firm while also minimizing any negative impact to the client experience either real or perceived.</li><li>Develop and participate in ongoing systems and process improvements. Participate in testing of any new system functionality and adapt to changes in policies or practices as required</li><li>Serves as backup for other functional groups as needed.</li></ul> The hourly pay rate range for this position is $28.00- $30.00 per hour. &nbsp; Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. &nbsp;<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Risk Analyst

Join Fidelity Health Care Technology group as a Software Engineer in Test to lead the automation of our IOS Health App. We’re seeking a candidate who thrives in design, development, and maintenance of automated test suites, ensuring our product’s quality and readiness for release. The Expertise and Skills You Bring:<ul><li>A bachelor’s degree (or higher) in Computer Science or a related field. </li><li>Over 5 years of professional Testing/Development experience, with a minimum of 3 years in IOS Automation using Swift supported by RESTful web services. </li><li>Demonstrated expertise with Swift and XCUITest Framework within a large-scale enterprise environment, ideally as a member of a Software Engineering in Test team. </li><li>Involvement in the full lifecycle and release of at least one app on AppStore, leveraging automated tools such as Jenkins, Xcode Developer Tools. </li><li>A solid grasp of testing principles and methodologies to ensure comprehensive testing coverage. </li><li>Proficiency with IOS test automation frameworks ideally XCUITest. </li><li>Experience in API testing and automation, with a preference for GraphQL. </li><li>A strong understanding of Agile methodologies. </li><li>Proven ability to troubleshoot, isolate, and resolve technical challenges across the entire technology stack using both automated and manual testing methods. </li><li>Familiarity with Code Quality/Coverage Tools (e.g., Sonar). </li><li>Experience in a DevOps setting, with hands-on experience with CI/CD tools, Git/Bitbucket Server (Stash), Jenkins </li><li>Exceptional communication and collaboration skills to effectively work with diverse teams within the organization </li><li>A track record of mentoring and upskilling more junior technical staff. </li><li>Knowledge of Agile Scrum methodology is advantageous. </li></ul>The Other Skills You Bring:<ul><li>An adaptable approach to working in a dynamic, fast-paced environment. </li><li>A keen interest and capacity for learning cutting-edge technologies. </li><li>Proven experience translating business requirements into detailed test plans and cases. </li><li>Adherence to best practices in mobile app testing. </li><li>Collaboration within an SDET team to create and maintain automation-focused artifacts. </li><li>A proactive learning attitude and a drive to master new technologies. </li></ul>The Value You Deliver:<ul><li>Crafting and evolving a comprehensive suite of automation tests for our Digital Healthcare products. </li><li>Engaging closely with product owners, developers, and business stakeholders. </li><li>Facilitating rapid prototyping to swiftly validate ideas. </li><li>Developing source code, customizing existing components, and rigorously testing developed components. </li><li>Ensuring that all designs adhere to performance, security, usability, reliability, and scalability standards. </li></ul><h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Mobile Developer in Test (iOS with Cypress and Swift)

Software Engineer in Test (SDET) The Role Everything starts with our customers. At Fidelity, we are dedicated and heavily invested in ensuring the products we deliver are of the highest quality, stability, and experience so that nothing gets in the way of our customers and their financial dreams. We are looking for a highly motivated software engineer in test who can support our Marketing Technology and Social Platform in multiple ways such as automation testing, CI / CD build out, analysis, and application development. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers quality to our customers. The Expertise You Have<ul><li>Experience with web based and API based automation tool sets such as: Protractor, Selenium, REST Assured, Chakram </li><li>Experience with customer appointment setting technologies a PLUS </li><li>Strong demonstrated experience in delivering software solutions in an Agile environment </li><li>Amazon Web Services (AWS) experience preferred </li><li>8+ years of experience with a Bachelor’s degree or 6+ years with a Master’s degree in Computer Science, Software Engineering, or related field </li><li>Minimum 6 years of experience with architecting automation test platforms </li><li>Minimum 6 years of experience with architecting and implementing development pipelines (CI / CD) </li><li>Hands-on experience with crafting and using Virtual / Mock assets </li><li>Shown proficient development skillset within the following: Angular, Java, JavaScript, Jenkins, uDeploy </li><li>Passionate about crafting the best end-to-end customer experience </li><li>You are a multi-stack engineer with knowledge in a breadth of technologies and test automation frameworks and solutions </li><li>Energetically pursue new technologies and their adoption </li><li>Leading the outcome by taking personal accountability for delivering strong results </li><li>Thrive in a fast paced, high demand environment </li><li>Enjoy experimental development solutions </li></ul>The Team The Engineering Efficiency and Assurance (EE&amp;A) chapter resides in the Fidelity Wealth business unit (FWBU) of Fidelity Investments. The chapter consists of over 245 multi-stacked engineers with a passion around customer experience and with the engineering tool set to seek challenges including: Automated testing, performance testing, chaos testing, application cloud migration and management, CI / CD implementation, security testing and application development. The chapter’s support spans across all of FWBU and provides domain specialists to squads who develop products with the highest customer quality, security, stability, and experience. This role will directly support the Digital Appointment Scheduling Platform within FWBU. The goal of the platform is to create a simple, intuitive, frictionless appointment setting experience to intelligently match clients with the best advisor for their needs. The supported applications include but are not limited to web-based applications, API based applications, and cloud-based solutions. Company Overview (to be used solely for Textio job posting creation) At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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