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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Primary CareAll Locations: 26 Sturgis Street - PACE WinthropPosition Summary: Provides excellent customer service to patients, health center staff and outside agencies. Provides quality support and care to patients by working as a multidisciplinary care team member across the health center. The MA II exemplifies all the qualities of a medical assistant, as well as shows leadership skills, initiative, and a drive to improve the role of the medical assistant. The MA II will work cooperatively with departmental leadership to help facilitate new initiatives and goals for the department.Essential Duties and Responsibilities:<ul><li>Vital signs</li><li>Pulse oximetry</li><li>Use of 02 equipment</li><li>Obtaining EKG’s</li><li>Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested</li><li>Cleans and wraps instruments for sterilization</li><li>Follows procedure for operation of autoclave and properly documents each load</li><li>Responsible for facilitating effective team and patient communication throughout the visit&nbsp;&nbsp;</li><li>Manages efficient patient flow per departmental requirements and supports providers and team in overall coordination and delivery of care.&nbsp;&nbsp; Actively participates in patient visits per departmental protocol including but not limited to:&nbsp; rooming patients, obtaining chief complaint, addressing BPAs, and obtaining pertinent history.</li><li>All documentation should be complete and done in an efficient and timely manner.&nbsp;&nbsp; Proficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows and guidelines</li><li>Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of patients and staff.&nbsp; Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude</li><li>Monitors or chaperones exams as appropriate, assists in procedures or treatments as requested by providers.</li><li>Assists with patient ambulating and transfers to/from chair, stretchers and exam table.&nbsp; Assists with undressing, gowning and dressing as needed.</li><li>Stocks exam rooms and utility rooms daily with medical supplies and forms needed.</li><li>Cleans exam rooms and equipment daily and as needed.</li><li>Proficient and accurate use of current EBNHC electronic applications</li><li>Promotes a sense of team work through demonstration of self-direction and self-motivation. Solves problems independently and knows when to seek consultation</li><li>Assists with forms, letters, and other clinical paperwork as directed. Makes sure that all clinical paperwork is properly labeled.</li><li>Answers telephones, and calls patients as requested by practice staff.</li><li>Performs activities such as booking/canceling/confirming appointments, processing outside referrals, and filing.</li><li>Escorts patients to various departments as seen necessary.</li><li>Reports delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.</li><li>Follows established departmental policies and procedures for environmental safety and infection control.</li><li>Participates in required departmental activities and meetings.</li><li>Understands organizational structure of department and unit routine</li><li>Makes optimal use of standby time</li><li>Maintains all pertinent competencies</li><li>Maintains excellent punctuality and attendance</li><li>Ensure that any exam room solutions supplies are dated when opened and disposed of promptly when expired. Responsible for ensuring exam rooms are kept clean and fully stocked with both medical and clerical supplies. Assuring medical supplies are up to date. Checks for expiration dates as scheduled.</li></ul>Qualifications and requirements:<ul><li>HS Diploma/GED and a graduate of a Certified Medical Assistant program</li><li>Required two years as a Medical Assistant</li><li>Requires BLS certification</li><li>Excellent oral, listening, and written communication skills</li><li>Computer literacy</li><li>Bilingual skills (English/Spanish) preferred</li></ul>Pay Range$24.15 up to $36.22 based on experience

NeighborHealth

NeighborhoodHealth

Medical Assistant II

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Emergency DepartmentAll Locations: East BostonPosition Summary: The Emergency Department Paramedic is responsible for performing routine technical and clinical patient care in a busy Emergency department. Responsible for patient care of assigned patients under the general direction of the Emergency Department Medical Director with direct supervision by the Attending Physician and primary Registered Nurse.Essential Duties &amp; Responsibilities:<ul><li>Observes, recognizes and reports signs and symptoms which require emergency treatment, initiates measures and/or first aid.</li><li>Accurately obtains, records and reports vital signs and rechecks as indicated and reports abnormal findings to primary nurse, charge nurse or physician.</li><li>Sets up equipment for and/or assists physicians/clinicians with treatments, dressings, tests as assigned.</li><li>Performs 12 lead EKG.Documents patient information, and gives EKG promptly to appropriate nurse and physician.</li><li>Establishes and maintains IVs and hangs fluids according to physician orders.</li><li>Administers medications via the following routes: Oral, sublingual, nebulizer, IM, SC, ETT, IV Infusion and IV Push in critical situations.</li></ul>Qualifications and Requirements:<ul><li>Graduate of an approved Paramedic Training program.&nbsp; Certification as an EMT-P preferred.&nbsp; Certification in ACLS, BLS and PALS required.</li><li>This job requires ability to perform the following: Prolonged standing and walking. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling and squatting and lifting of 5-10 lbs.</li></ul>Benefits:<ul><li>MEDICAL, DENTAL, AND VISION COVERAGE</li><li>LIFE AND DISABILITY INSURANCE</li><li>401(K) RETIREMENT PLAN</li><li>TUITION REIMBURSEMENT</li><li>FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS</li><li>PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME</li><li>GENEROUS STAFF DEVELOPMENT BENEFIT</li><li>EXCELLENT MALPRACTICE COVERAGE</li><li>PET INSURANCE</li><li>FREE PARKING</li><li>AND MUCH MORE</li></ul>Starting at $30.00, and up to $43.83 based on experience

Paramedic

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE RehabilitationAll Locations: Revere PACE - 10 Garofalo StreetPosition Summary: see attached

Rehab Aide

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Human ResourcesAll Locations: East BostonPosition Summary: Under the direction of the Human Resources Manager, plans, organizes and develops employment practices and resources to meet the staffing needs of NeighborHealth, focusing both on recruitment and retention strategies.Essential Duties &amp; Responsibilities: <ul><li>Develops and maintains active recruitment program using all available resources.Plans and carries out recruitment activity for approved vacant positions.Tracks and reports progress of open positions to HR Manager on a weekly basis.Recruitment methods may include paid advertising, direct-mail marketing, schools, job fairs, Department of Employment &amp; Training (DET), flyers/brochures, walk-ins, referrals, etc.</li></ul><ul><li>Interviews external applicants.Ascertains and verifies factual information (such as dates of employment, salary history, education, paid/volunteer experience, military experience, etc.) Obtains information on career goals, job paths, educational directions, accomplishments, work history, work habits, etc. All interviewing is in conformance with Federal and State laws and regulations.</li></ul><ul><li>Interviews internal employees for transfer/promotion eligibility.Coordinates the transfer/promotion process including the salary offer and transfer paperwork with the employee and hiring manager.</li></ul><ul><li>Greets office visitors and conveys routine information to employees and applicants regarding benefits, policies and employment opportunities.</li></ul><ul><li>Must be familiar with benefits packages/policies of NeighborHealth.Discusses benefits with applicants.​</li></ul>Other Duties &amp; Responsibilities: <ul><li>Reads, understands and complies with all Standards of Conduct, JCAHO policies and all laws related to position responsibilities and employment at NeighborHealth.</li><li>Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.</li></ul>Knowledge, Skills, and Abilities Required: EDUCATION:<ul><li>High school education required; Bachelors Degree preferred.</li></ul>EXPERIENCE: <ul><li>Two to Four years experience in recruitment.&nbsp; Previous employee relations experience preferred.</li></ul>SKILLS/ABILITIES:<ul><li>Knowledge of human resources laws and practices. Excellent interpersonal and organizational skills. MS Office Suite experience is required.</li></ul>Benefits:<ul><li>MEDICAL, DENTAL, AND VISION COVERAGE</li><li>LIFE AND DISABILITY INSURANCE</li><li>401(K) RETIREMENT PLAN</li><li>TUITION REIMBURSEMENT</li><li>FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS</li><li>PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME</li><li>GENEROUS STAFF DEVELOPMENT BENEFIT</li><li>EXCELLENT MALPRACTICE COVERAGE</li><li>PET INSURANCE</li><li>FREE PARKING</li><li>AND MUCH MORE</li></ul>Starts at $64,206, and up to $81,863 based on experience

Talent Acquisition Specialist

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: East BostonPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives. Schedule is Monday - Friday 12 a.m. - 5 a.m.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas

Coordinator Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Kids Activity &amp; NutritionAll Locations: East BostonPosition Summary: Program Coordinator is responsible for the access, delivery and development of physical activity programming for NeighborHealth's youth in order to promote and develop a healthy lifestyleEssential Duties &amp; Responsibilities ​<ul><li>Develop and maintain quality physical activity offerings sponsored by NeighborHealth’s Let’s Get Movin’ after school program. Including providing support, direction and hands on training to AmeriCorps members site coaches.&nbsp;</li><li>Coordinate and oversee the annual New Balance LGM 5K for Fitness including permitting, sponsorship, registration, volunteers.&nbsp; Develop and deliver 6 week 5k training program for LGM families and community members.</li><li>Develop and implement standardized Sport and Fitness curriculum.</li><li>Train staff and ensure that staff are confident in the delivery of programming to maintain quality and consistency across sites.&nbsp;</li><li>Responsible for the delivery of after school sport and fitness programming including but not limited to:&nbsp; site relations, program schedule and staffing, program delivery and coach supervision, protocol compliance and participant safety.</li><li>Oversee the coordination, content and day to day operations of the NeighborHealth's summer program. Including the summer programming schedule, permitting, program partners and JR leaders.&nbsp; &nbsp;Actively participate in delivery of summer programming as needed.</li><li>Direct the coordination of field trip opportunities, which promote fitness and a healthy lifestyle. Ensure proper staffing for outings.</li><li>Develop strong relations and work cooperatively with community organizations to promote the development of increased activity offerings for youth.&nbsp;</li><li>Develop partnerships with youth sport and recreation programs to enhance LGM programming.</li><li>Manage the baseline, midpoint and final testing of program participants.&nbsp; Ensure data entry is timely and accurately.&nbsp; Assist in the evaluation of data. Maintain enrollment and attendance data for inclusion into yearly data tracker for grants.</li><li>Work with LGM management team in program development efforts, which enhance quality and growth.</li></ul>EDUCATION: Bachelors Degree preferredEXPERIENCE:&nbsp; 1-2 years experience leading physical activity for childrenSKILLS/ABILITIES:Must maintain a valid MA driver’s license and good driving recordPAY RANGE: $21.51 up to $32.26 based on experience

Sports & Fitness Coordinator

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Patient ServicesAll Locations: East BostonPosition Summary: The scope of a Patient Services Coordinator includes support of the health center’s new patient primary care provider (PCP) assignment, registration, insurance enrollment processes and acts as patient advocates. The primary functions includes actively recruiting, assessing, screening, and interviewing potential and actual patients of all ages for eligibility to a government sponsored health coverage programs. The Patient Services Coordinator is responsible for assisting with insuring that all eligibility applications are complete, accurate, and processed in a timely manner and that pertinent coverage and other important data is entered correctly into EPIC. Schedule: Monday - Friday, 8:00 AM - 5:00 PM.Essential Duties and Responsibilities:<ul><li>Processes applications for actual and potential patients of EBNHC to obtain or maintain eligibility for health coverage not limited to MassHealth (includes disability, 65+, and Buy In), Health Safety Net, Health Connector, Children’s Medical Security Plan.&nbsp;</li><li>Thoroughly and accurately assesses and screens patients to determine probable eligibility for a variety of health coverage programs.&nbsp;This includes comprehensive and an up to date knowledge of the eligibility programs, the eligibility requirements, and covered benefits/services by program, and any out of pocket costs to the patient.​</li><li>Thoroughly and concisely completes applications for eligibility in a timely manner.&nbsp; </li><li>Completes all interface with the state for all applications ensuring that the applications and supporting documentation was completely sent/received.&nbsp; </li><li>Updates EPIC appropriately with coverage, FPL, Enrollment Notices, etc .</li><li>Use all applications and eligibility systems available appropriate to the patient’s situation, specifically, MAP, POSC/ MMIS, etc.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Bilingual fluency Spanish/English required.</li><li>Mass Health Experience is preferred.</li><li>Demonstrated understanding of all government sponsored health insurance programs</li><li>Previous Customer Service work or volunteer experience required.</li><li>Demonstrated excellent organizational, communication, and time management skills.</li><li>Exceptional judgment, initiative, and leadership skills.&nbsp;</li><li>Demonstrated ability to promote a team environment with proven successful outcomes</li></ul>Pay Range:$19.55 up to $29.33 based on experience

Patient Services Coordinator

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Social ServicesAll Locations: 26 Sturgis Street - PACE Winthrop, Revere PACE - 10 Garofalo StreetPosition Summary: Join PACE!&nbsp;As&nbsp;part of a dynamic Interdisciplinary Team (IDT) in an innovative model of care, you will work closely with participants and their caregivers to help them continue to live safely in their homes and communities as independently as possible.&nbsp;You will&nbsp;work in an integrated primary care and behavioral health setting to support participants in their homes and at one of our PACE centers. Social services case management position in the PACE Social Work Department assisting participants with various "social determinants of health" (SDOH) needs including housing, food insecurity, benefits and more. Work closely with a supportive interdisciplinary medical team supporting the PACE participants and their families. Full-time position to act as case manager and support for the Neighborhood PACE Social Work department. Work with older adult participants and families to assist with vital "SDOH" (Social Determinants of Health) issues including housing, food insecurity, benefits access, and more. An ideal candidate will be knowledgeable about community resources, be detail oriented, able to multitask, and possess excellent communication and computer skills. Must hold a Bachelor’s degree in social work or related field OR have two years of relevant work experience in a community setting. Bilingual (English/Spanish) required. Automobile required.Participant Navigator Responsibilities<ul><li>Builds trusting relationships with participants</li></ul><ul><li>Provides assistance with housing applications; maintains records of pending applications; provides follow-up on applications</li><li>Acts as liaison and provides housing advocacy with various housing organizations on behalf of participants</li><li>Assists with case management tasks including, but not limited to: Food Stamps/DTA applications and re-certifications, Safelink/Assurance phone assistance, scheduling RIDE interviews, Social Security income verifications, calling Social Security to troubleshoot issues</li><li>Researches and provides participants with resource information, such as food pantries, support groups, immigration assistance</li><li>Provides money management assistance and act as liaison to representative-payees</li></ul><ul><li>Implements supportive interventions such as check –in calls under the direction of the social worker</li></ul><ul><li>Performs community outreach and accompanies participants with exceptional hardship and need to appointments in special circumstances.</li></ul><ul><li>Consults appropriately with clinical staff</li></ul><ul><li>Thoroughly documents all communication with participants in the medical record in a timely manner</li></ul><ul><li>Demonstrates excellent customer services skills and cultural competency with participants and caregivers of diverse backgrounds</li></ul><ul><li>Demonstrates strong commitment to participants, resolves case management issues as expeditiously as possible to participant satisfaction. As representative of PACE and EBNHC, maintains a highly professional, courteous and respectful manner with participants, caregivers and colleagues</li></ul>EDUCATION: <ul><li>BS or BA in social work or equivalent work experience in a community setting</li></ul>EXPERIENCE: <ul><li>One year work experience with the elderly preferably in an interdisciplinary team setting</li></ul>SKILLS/ABILITIES: <ul><li>Bilingual in English and Spanish</li><li>Flexibility, creativity and good customer service skills.</li><li>The ability and willingness to assist outside of traditional roles and with many disciplines.&nbsp;&nbsp;</li><li>Good computer skills.&nbsp;</li><li>Requires travel between the PACE centers.</li></ul>Benefits:<ul><li>Medical, Dental, And Vision Coverage</li><li>Life And Disability Insurance</li><li>401(K) Retirement Plan</li><li>Tuition Reimbursement</li><li>Flexible Spending And Transportation Accounts</li><li>Paid Holidays, Vacations, Sick, And Personal Time</li><li>Generous Staff Development Benefit</li><li>Excellent Malpractice Coverage</li><li>Pet Insurance</li><li>Free Parking</li><li>And Much More</li></ul>NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

Social Work Participant Navigator

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Winthrop Primary CareAll Locations: WinthropPosition Summary: Our Health Center is dedicated to providing compassionate, diverse, innovative, respectful, and team-oriented care. We value individuals who are committed to our mission and embody these core values in their work. As a Registered Nurse at our Health Center, you will be responsible for delivering both direct and indirect nursing care. This includes patient care, health maintenance, education, counseling, and planning to ensure optimal functioning and comfort. The role demands a comprehensive understanding of the department’s immediate needs and long-term growth goals, as well as the ability to demonstrate initiative, critical thinking, problem-solving skills, leadership qualities, and effective teamwork.Sign-On Bonus:<ul><li>$10,000 sign-on bonus for all new full-time RNs (prorated for part-time and per diem positions).</li></ul>Key Responsibilities:<ul><li>Patient Assessment: Obtain patient history and perform necessary tests and observations.</li><li>Communication: Relay information to the patient’s provider and educate patients on test results, care plans, new medications, and any changes to their current medication regimen.</li><li>Clinical Judgment: Exhibit sound clinical judgment and decision-making when triaging patients both over the phone and in-person.</li><li>Medication Administration: Administer medications, tests, and treatments safely and effectively as prescribed.</li><li>Patient Education: Teach patients and their families about healthcare regimens, including disease management, wellness strategies, test results, medication use, diet, exercise, and overall care plans.</li></ul>Qualifications and Requirements:<ul><li>Bachelor of Science in Nursing preferred.</li><li>Completion of an Accredited Nursing Program.</li><li>RN Licensure in Massachusetts.</li><li>BLS Certification</li><li>Preferred: 1 year of relevant nursing experience in community health and/or ambulatory care settings.</li></ul>Benefits:<ul><li>Health Coverage: Comprehensive medical, dental, and vision coverage.</li><li>Financial Benefis: Life and disability insurance, 401(k) retirement plan with company match, and flexible spending &amp; transportation accounts</li><li>Work-life Balance: Paid holidays, vacation days, sick leave, and personal time off</li><li>Professional Growth: Tuition reimbursement and generous staff development benefits to support your career advancement.</li><li>Additional Perks: Excellent malpractice coverage, pet insurance, and various other benefits to support your overall well-being</li></ul>Schedule &amp; Pay:<ul><li>Schedule: Monday - Friday 8:30 am - 5:15 pm with evening and holiday rotation</li><li>Pay: Starts at $35.58 up to $55.14 depending on experience</li></ul>

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Adult MedicineAll Locations: East BostonPosition Summary: We are looking for a detail-oriented Clinical Support Specialist to join our team. In this role, you will assist in servicing patients by maintaining accurate and up-to-date patient records in our EPIC system. You will coordinate internal and external communications regarding clinical information, ensuring seamless integration of outside clinical data, including test results and medical records from other facilities. This position plays a crucial role in facilitating communication with pharmacies, DME providers, and insurance companies, as well as engaging with patients about their results and follow-up care.Key Responsibilities:<ul><li>Patient Interaction: Provide excellent customer service and maintain a welcoming environment for patients.</li><li>Clinical Coordination: Facilitate the exchange of clinical information with external entities and ensure accurate documentation in EPIC.</li><li>Chart Preparation: Prepare and update patient charts for follow-ups, ensuring all necessary documents are available.</li><li>Communication Management: Compose messages and letters for communicating test results and other patient information.</li><li>Referral Tracking: Monitor and update referral statuses in EPIC, following up to ensure complete integration of information.</li><li>Administrative Support: Manage mail and faxes, assist with forms and prior authorizations, and maintain office equipment.</li></ul>Qualifications:<ul><li>Education: High School Diploma / GED required. secretarial courses preferred.</li><li>Experience: Minimum of five years in a healthcare setting with general knowledge of medical terminology.</li><li>Skills: Proficient office skills; EPIC experience preferred; bilingual preferred.</li></ul>Working Conditions:<ul><li>Physical Environment: Ability to work with adolescents, adults, and geriatrics; may require lifting up to 20 lbs. and extended periods of sitting and typing at a computer.</li></ul>Schedule &amp; Pay:<ul><li>Schedule:&nbsp;Monday - Friday 8a-5p with weekend, evening, and holiday rotations</li><li>Pay:&nbsp;Starting at $23.66 up to $35.48 depending on experience</li></ul>Join Us: If you are a motivated individual with a passion for healthcare and patient support, we encourage you to apply for the Clinical Support Specialist position. Your contribution will help ensure that our patients receive the best possible care.

164 NeighborHealth Jobs