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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Adult MedicineAll Locations: East BostonPosition Summary: We are looking for a detail-oriented Clinical Support Specialist to join our team. In this role, you will assist in servicing patients by maintaining accurate and up-to-date patient records in our EPIC system. You will coordinate internal and external communications regarding clinical information, ensuring seamless integration of outside clinical data, including test results and medical records from other facilities. This position plays a crucial role in facilitating communication with pharmacies, DME providers, and insurance companies, as well as engaging with patients about their results and follow-up care.Key Responsibilities:<ul><li>Patient Interaction: Provide excellent customer service and maintain a welcoming environment for patients.</li><li>Clinical Coordination: Facilitate the exchange of clinical information with external entities and ensure accurate documentation in EPIC.</li><li>Chart Preparation: Prepare and update patient charts for follow-ups, ensuring all necessary documents are available.</li><li>Communication Management: Compose messages and letters for communicating test results and other patient information.</li><li>Referral Tracking: Monitor and update referral statuses in EPIC, following up to ensure complete integration of information.</li><li>Administrative Support: Manage mail and faxes, assist with forms and prior authorizations, and maintain office equipment.</li></ul>Qualifications:<ul><li>Education: High School Diploma / GED required. secretarial courses preferred.</li><li>Experience: Minimum of five years in a healthcare setting with general knowledge of medical terminology.</li><li>Skills: Proficient office skills; EPIC experience preferred; bilingual preferred.</li></ul>Working Conditions:<ul><li>Physical Environment: Ability to work with adolescents, adults, and geriatrics; may require lifting up to 20 lbs. and extended periods of sitting and typing at a computer.</li></ul>Schedule &amp; Pay:<ul><li>Schedule:&nbsp;Monday - Friday 8a-5p with weekend, evening, and holiday rotations</li><li>Pay:&nbsp;Starting at $23.66 up to $35.48 depending on experience</li></ul>Join Us: If you are a motivated individual with a passion for healthcare and patient support, we encourage you to apply for the Clinical Support Specialist position. Your contribution will help ensure that our patients receive the best possible care.

NeighborHealth

NeighborhoodHealth

Clinical Support Specialist

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: Retail Pharmacy - GoveAll Locations: East BostonPosition Summary: $2,500 sign on bonus for Full Time Technicians.The pharmacy technician is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery. Full Time position, Monday-Friday and will include days, evenings and weekend rotations.Communicates among a number of individuals, including patients, co-workers, insurance companies and prescribersDemonstrates compassion and care by proactively identifying and resolving potential problems.Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstationUnderstands and follows applicable Federal and State laws (e.g. HIPAA), regulations, professional stands, and ethical principles.&nbsp; &nbsp;Complies with policies and procedures to ensure patient safety, and protect patient privacy and securityBalances quality and efficiency in all tasks, contributing to both patient outcomes and broader team goalsAs allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilitiesPromotes a sense of “teamwork” through demonstration of self-direction and self-motivation.Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.Other tasks as identified and allowed per regulationsResponsible for continued professional growth and development.&nbsp;&nbsp;Reads, understands and complies with all Standards of Conduct, TJC policies, etc.Adheres to EBNHC standards of Employee Conduct and all related policies and procedures by:<ul><li>Demonstrating excellent customer service;</li><li>Showing respect to other employees;</li><li>Adhering to standards of cultural competency and non-discrimination;</li><li>Adhering to standards of privacy;</li><li>Adhering to attendance and other policies and utilizing appropriate notification and other procedures.</li></ul>Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.&nbsp;Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.Knowledge, Skills, and Abilities RequiredEDUCATION: High School graduate or GED required. Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in PharmacyEXPERIENCE: Must have completed Pharmacy Technician Trainee requirements prior to or within 6 months of hire.SKILLS/ABILITIES: Ability to work on a team in a fast-paced environment. Excellent communication skills in English as well as basic reading and math skills.&nbsp; Computer proficiency with an electronic medical record.&nbsp; Commitment to exceptional customer service.

Pharmacy Technician

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PediatricsAll Locations: East BostonPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range:19.55 up to 29.33 based on experience

Coordinator Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Community CareAll Locations: East BostonPosition Summary: The PACE Health Aide provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE CenterEssential Duties and Responsibilities:<ul><li>Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.</li><li>Documents care provided on participant flow sheets.</li><li>Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.</li><li>Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.</li><li>Accompanies participants to appointments as assigned.</li><li>Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.</li></ul>Qualifications and Requirements:<ul><li>High School graduate or equivalent preferred.</li><li>Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.</li><li>A minimum of one year experience working with a frail or elderly population.</li><li>Prior experience as health aide, personal care assistant or similar role.</li><li>Vehicle to travel from home to home preferred.</li><li>Excellent customer service and communication skills; bilingual a plus.</li><li>Physical capability to provide ADL and mobility assistance to all PACE participants.</li></ul>Benefits:<ul><li>Medical, Dental, And Vision Coverage</li><li>Life And Disability Insurance</li><li>401(K) Retirement Plan</li><li>Tuition Reimbursement</li><li>Flexible Spending And Transportation Accounts</li><li>Paid Holidays, Vacations, Sick, And Personal Time</li><li>Generous Staff Development Benefit</li><li>Excellent Malpractice Coverage</li><li>Pet Insurance</li><li>Free Parking</li><li>And Much More</li></ul>NeighrborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.Pay Range: $21 up to $30 based on experience

Health Aide

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: QualityAll Locations: East BostonPosition Summary: The Care Navigator works with the patient’s primary care team to address the complex non-medical needs that can negatively affect a person’s health and well being. The Care Navigator promotes patient-centered, comprehensive and coordinated care supporting the patient and their family in navigating medical, social service, and legal systems. Full time position, Monday-Friday, 8:00-5:00pm but may require flexibility depending on the needs of the department.Essential Duties and Responsibilities &nbsp;<ul><li>Connect patients with concrete community resources including but not limited to: Food Resources, subsidized childcare, housing, legal, financial assistance and immigration services.</li><li>Provide 1:1 assistance to patients with form completion to access community resources and benefits when a literacy or language is a barrier.</li><li>Assist patients with navigating services of third-party agencies such as Inspectional Services, Massachusetts Commission for the Blind and Deaf/Hard of Hearing, MassHealth, Personal Care Attendant Services, Senior Services, Transportation Services and homeless shelters.</li><li>Assist patients with complex medical needs coordinate their appointments, often placing reminder phone calls, assisting with scheduling transportation, and assessing and reducing the barriers of missed appointments.</li><li>Connect patients to and assist with accessing Social Security Disability and Department of Transitional assistance benefits. Assist with application process including interview accompaniment, application completion and process follow up.</li></ul>Qualifications and Requirements<ul><li>Bachelor Degree</li><li>1-2 years in a direct service role. Experience with and underserved population a plus</li><li>Strong second language skills.Spanish preferred.</li><li>Ability to multi task with strong organization and time management skills.</li></ul>Pay rangeStarting at $21.95 up to $32.93 depending on experience.

Care Navigator-3

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE CenterAll Locations: 26 Sturgis Street - PACE WinthropPosition Summary: Assists PACE Center participants with personal care, restorative rehabilitation, meals, group and individual activities. Accompanies participants on transportation as needed to ensure safety. May be assigned to assist supported housing participants with morning care. Actively contributes to the operations of the Day Center by contributing ideas for the activities program and offering suggestions to improve daily operations. Contributes to participant care planning and assessment through reports to the Activities Coordinator, PACE Center Nurses and Rehabilitation staff.Essential Duties and Responsibilities<ul><li>Greets participants upon arrival and helps them to get settled for the day. Assists with serving coffee on arrival and with noon meal service and cleanup. Provides supervision and encouragement when needed.</li><li>Attends daily morning report.</li><li>Reports participant concerns to appropriate staff members.</li><li>Prepares participants for departure in the afternoon by assisting with clothing and escorting to the vans.</li><li>Accompanies participants on the van to ensure safety during transport when necessary.</li><li>Assists participants with ADLs per assignment, as defined in care plan and as needed, for example when a participant requests assistance with toileting.</li><li>Accompanies participants to appointments as assigned.</li><li>Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin checks during personal care.</li></ul>Qualifications and Requirements<ul><li>License as a Nursing Assistant or Home Health Aide.</li><li>Valid CPR BLS certification from the American Red Cross or American Heart Association</li><li>A minimum of one year experience working with the elderly or other frail populations.</li><li>Care and respect for frail elders.</li><li>Creativity and confidence in leading group activities.</li></ul>Benefits:<ul><li>Medical, Dental, And Vision Coverage</li><li>Life And Disability Insurance</li><li>401(K) Retirement Plan</li><li>Tuition Reimbursement</li><li>Flexible Spending And Transportation Accounts</li><li>Paid Holidays, Vacations, Sick, And Personal Time</li><li>Generous Staff Development Benefit</li><li>Excellent Malpractice Coverage</li><li>Pet Insurance</li><li>Free Parking</li><li>And Much More</li></ul>Pay Range: $21 up to $30 based on experienceNeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

Personal Care Assistant

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Washington Family MedAll Locations: 1601 Washington StreetPosition Summary: $10,000 sign on bonus for all new full-time RN’s! Looking to be a part of team-based care? EBNHC is looking for RN’s to work directly with our Boston South End Community! For the 9th time, East Boston Neighborhood Health Center has been named one of the Top Places to Work in Massachusetts by the Boston Globe! This award recognizes the most admired workplaces in the state based on feedback from the people who know them best — their employees. A Registered Nurse in our South End Primary Care Dept holds ultimate responsibility for direct and indirect nursing care, including health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long-term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team. This position is full-time, Monday - Friday, with an evening rotation.Essential Duties &amp; Responsibilities:<ul><li>Assess a patient through obtaining patient history and performing appropriate tests and observations.</li><li>Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.</li><li>Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.</li><li>Safely and effectively administers medications, tests and treatments as ordered.</li><li>Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.</li></ul>Qualifications and Requirements:<ul><li>Bachelor of Science in Nursing preferred.</li><li>Completion of Accredited Nursing Program.</li><li>Licensure in Massachusetts as an RN.</li><li>BCLS certification per department policy.</li><li>1-year relevant nursing experience in a community health and/or ambulatory care setting preferred.</li></ul>&nbsp;Benefits:<ul><li>MEDICAL, DENTAL, AND VISION COVERAGE</li><li>LIFE AND DISABILITY INSURANCE</li><li>401(K) RETIREMENT PLAN</li><li>TUITION REIMBURSEMENT</li><li>FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS</li><li>PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME</li><li>STAFF DEVELOPMENT BENEFIT</li><li>EXCELLENT MALPRACTICE COVERAGE</li><li>PET INSURANCE</li><li>MBTA DISCOUNT</li><li>AND MUCH MORE</li></ul>In 2020 the South End Community Health Center (SECHC) merged with the East Boston Neighborhood Health Center as a comprehensive health care organization for all residents of the South End and surrounding communities. We are committed to providing high-quality care that is culturally and linguistically sensitive to every patient, regardless of their ability to pay.Starting at $35.58, and up to $55.14 based on experience

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Retail Pharmacy - GoveAll Locations: East BostonPosition Summary: The Pharmacy Technician is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery.Full-time Monday-Friday, with rotating evenings, nights, &amp; weekends. $2,500 sign-on bonus for new full-time Pharm Techs! (prorated for part-time and per diem)<ul><li>Communicates among several individuals, including patients, co-workers, insurance companies and prescribers.</li><li>Demonstrates compassion and care by proactively identifying and resolving potential problems.</li><li>Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation.</li><li>Understands and follows applicable Federal and State laws (e.g. HIPAA), regulations, professional stands, and ethical principles.</li><li>As allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilities.</li><li>Displays outstanding customer service skills when interacting with patients, outside providers, referral sources, or others.</li><li>Responsible for continued professional growth and development.&nbsp;&nbsp;</li></ul>Other Duties &amp; Responsibilities<ul><li>Reads, understands, and complies with all Standards of Conduct, JCAHO policies, etc.</li><li>Adheres to EBNHC standards of Employee Conduct and all related policies and procedures by:</li><li>Demonstrating excellent customer service;</li><li>Showing respect to other employees;</li><li>Adhering to standards of cultural competency and non-discrimination;</li><li>Adhering to standards of privacy;</li><li>Adhering to attendance and other policies and utilizing appropriate notification and other procedures.</li><li>Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures.</li><li>Uphold's procedures and systems to safeguard the confidentiality of all patient and employee information.&nbsp;</li></ul>Knowledge, Skills, and Abilities Required: Education: High School graduate or GED required. Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy.Experience: Must have completed Pharmacy Technician Trainee requirements.Skills/Abilities: Ability to work on a team in a fast-paced environment. Excellent communication skills in English as well as basic reading and math skills.Computer proficiency with an electronic medical record.Commitment to exceptional customer service.Benefits:<ul><li>MEDICAL, DENTAL, AND VISION COVERAGE</li><li>LIFE AND DISABILITY INSURANCE</li><li>401(K) RETIREMENT PLAN</li><li>TUITION REIMBURSEMENT</li><li>FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS</li><li>PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME</li><li>GENEROUS STAFF DEVELOPMENT BENEFIT</li><li>EXCELLENT MALPRACTICE COVERAGE</li><li>PET INSURANCE</li><li>FREE PARKING</li><li>AND MUCH MORE</li></ul>

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE PharmacyAll Locations: East BostonPosition Summary:

Pharmacy Technician Trainee

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Family MedicineAll Locations: East BostonPosition Summary: We are seeking a dedicated and customer-oriented Receptionist to join our Family Medicine team. In this role, you will play a vital part in ensuring the smooth operation of our office by providing administrative support and exceptional service to patients and staff. Schedule: Monday - Friday, 8:00 AM - 5:00 PM, with evening/weekend/holiday rotation as needed.Essential Duties and Responsibilities:<ul><li>Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.</li><li>Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.</li><li>Checks out patients in the computer before the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out. Reviews After Visit Summary instructions with the patient as needed. Prints additional labels as needed.</li><li>Responsible for early am chart preparation and other opening/closing procedures.</li><li>Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by email or staff message.</li></ul>Qualifications and Requirements:<ul><li>High School Diploma or GED</li><li>At least one year in a medical office setting</li><li>Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred</li><li>Bilingual Spanish skills required</li></ul>Benefits:<ul><li>MEDICAL, DENTAL, AND VISION COVERAGE</li><li>LIFE AND DISABILITY INSURANCE</li><li>401(K) RETIREMENT PLAN</li><li>TUITION REIMBURSEMENT</li><li>FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS</li><li>PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME</li><li>GENEROUS STAFF DEVELOPMENT BENEFIT</li><li>EXCELLENT MALPRACTICE COVERAGE</li><li>PET INSURANCE</li><li>FREE PARKING</li><li>AND MUCH MORE</li></ul>Starting at $18.00, and up to $27.00 based on experience

164 NeighborHealth Jobs