Director of Membership Experience and Training
Are you passionate about harnessing the power of data to drive meaningful change? Are you ready to make a difference and be part of something bigger? If so, we want you to join our client’s dynamic team!
Our client envisions a Harris County where all residents have the opportunity to shape a just and vibrant community. They focus on uplifting Black, Latinx, Asian American, youth, women, and underserved communities. As a central hub for collaboration and strategy, they work to reimagine systems that impact civic participation in the Houston region.
Operating on the belief that collective efforts are stronger than individual actions, the organization strives to increase community influence over systems designed to support them. Its diverse membership includes community-based organizations, grassroots leaders, academic institutions, and philanthropic partners working across public and private sectors.
Best-in-Class Benefits and Perks:
Our client values their employees' time and efforts. As the Director of Membership Experience and Training, you are offered a competitive compensation of $88,500 - $95,000 annually, commensurate with experience, and a Top Tier benefits package which includes:
- Comprehensive Health Coverage: 100% coverage for medical, dental, and vision insurance for individuals and families
- Robust Retirement: 401(k) plan with employer matching 100 % up to 6%
- Financial security: Life and Disability insurance
- Flexible financial options: Health savings and flexible spending accounts
- Well-being and work-life balance- Paid time off includes standard holidays ( up to 15 days) + 4 Wellness Weeks (20 days), flexible schedule, and remote work choices provided.
Our client's physical office is in the Houston, Texas Museum District. Staff currently work remotely, with responsibilities that include in-person meetings and events. They’re open to the candidate's location outside of Texas, but the candidate must be willing to become familiar with Texas politics and landscape.
As a Director of Membership Experience and Training, you'll play a critical role in shaping the future of our dynamic movement. You'll lead multiple initiatives to enhance our membership protocols, develop cutting-edge training programs, and drive strategic community leadership. If you’re a creative systems thinker with a passion for justice, a commitment to people-centered values, and a knack for building solid teams through positive leadership, we invite you to join us to build a more impactful organization.
The Director's success is measured by outcomes and the quality of their presence and relationships. This role requires working independently, demonstrating resourcefulness, and a proactive, solution-oriented mindset.
By joining our client, you’ll be key in empowering BIPOC and historically marginalized communities through strategic leadership and community-driven development.
To thrive/succeed, you should have:
- Relevant Bachelor's degree or equivalent combination of education and experience.
- 7-10 years of Organizational development and operations experience, including board governance experience, financial oversight, fundraising, and laws related to 501c3s
- Experience with adult education practices and how best to develop, implement, and evaluate training and scaffold knowledge at both the individual and institutional level
- Knowledge of and ability to utilize Salesforce to track relationships, training, membership status, grants, and capacity
- 7-10 years of content expertise in civic engagement, organizing, leadership development, and team building
Your responsibilities as the Director of Membership Experience and Training will include:
- Oversee membership recruitment, onboarding, and capacity-building efforts, including convenings and planning processes.
- Develop and implement training, leadership coaching, and evaluation programs for members, hiring consultants as needed.
- Lead organizational assessments to improve operational excellence and align with strategic goals.
- Build and manage community-based regranting systems and support grant tracking and implementation.
- Develop and coordinate annual training programs covering civic engagement, leadership, operational management, and diversity.
- Manage staff, consultants, budgets, and statewide expansion initiatives, including the Academy for Civic and Organizational Leadership.
Our client is working towards building a data culture rooted in racial equity. They acknowledge that this work is about people and communities; each number represents incredible efforts and people. Their work is rooted in love for their communities and their people. They spent many years of conversations, building trust with their partners, building systems, and building capacity internally and externally. It is time for their data system to grow and evolve as their network grows and becomes more familiar with data.
To them and their communities, first, their responsibility is to create systems and data visualizations that honor that intent. To embed this intent into their everyday work, they include the following job responsibilities around equity and inclusion:
- Constantly learning & actively participating in programs, training sessions, and discussions regarding racial inequities, exclusions, and oppressions.
- Appreciation and willingness to work with and advocate for people from diverse racial, ethnic, and socioeconomic backgrounds.
- Work with historically marginalized racial groups in the U.S., particularly Black, Indigenous, Latinx groups, AAPI, LGBTQ+, youth, and women, to ensure that data practices and outcomes serve their communities.
Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
