field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:JOB SUMMARY: The Insurance Specialist is responsible for review and resolution of outstanding insurance balances on hospital or physician patient accounts. The Insurance Specialist will be required to have flexibility to learning and comprehending complex hospital systems and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client, and federal guidelines.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.ESSENTIAL JOB FUNCTIONS:Effectively manages assigned insurance receivables to achieve business line expectations &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Meets productivity standards as outlined by business line</li><li>Achieves a minimum of 85% work quality scoring and accuracy on all accounts worked</li><li>Completes timely follow-up on assigned accounts to ensure no cash loss</li><li>Meets monthly cash expectations as set out for assigned client receivables</li><li>Ensures insurance accounts are resolved within 90 days of placement &nbsp;&nbsp;&nbsp;</li><li>Demonstrates the ability to prioritize work with some oversight to meet outlined goals</li></ul><ul><li>Perform account research and route accounts through appropriate client workflows&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ability to understand, navigate and perform research of account within client host systems</li><li>Exceptional understanding of patient accounting systems allowing for ease of transition and learning of new systems as needed by business line</li><li>Clearly documents actions taken and next steps for account resolution in patient accounting system</li><li>Excellent working knowledge of Prism system and displays clear understanding of claim updates, request workflow, and action step entry into the system</li><li>Appropriately makes request for documentation based on account needs and compliance guidelines</li><li>Ability to navigate billing system to perform basic claim billing functions</li><li>Clearly prepares appeals for payment to insurance company when appropriate</li><li>Ensure strong communication skills to convey intricate account information</li></ul><ul><li>Ensure all accounts are worked within client standards and Federal Regulations.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain high quality account handling per client standards</li><li>Work within federal, state regulations, department/division &amp; all Compliance Policies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Maintain continuing education, training in industry career development&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.</li><li>Attend training sessions as directed by management</li><li>Integrate information obtained through training sessions and policy changes immediately into daily routine</li></ul>EDUCATION: High School or EquivalentEXPERIENCE: 1 year experience in a health care receivables environment.MUST HAVE:<ul><li>Excellent oral and written communication skills</li><li>Basic computer skills</li><li>Familiar with widely used patient accounting software</li></ul>OTHER HELPFUL EDUCATION OR EXPERIENCE<ul><li>Organization, planning and prioritizing</li><li>Communication skills</li><li>Data management</li><li>Attention to detail and accuracy</li><li>Problem-solving</li><li>Adaptability and flexibility</li></ul>KNOWLEDGE, SKILLS and ABILITIES <ul><li>Possess excellent reading and writing skills</li><li>Strong Computer skills</li><li>Communicate successfully with patients, hospitals, insurance companies and CorroHealth Employees</li><li>Work individually and as part of a team</li><li>Possess ability to concentrate for long periods of time</li><li>Proficient in numeracy skills</li><li>Pays close attention to detail</li><li>Must possess excellent grammar and spelling skills</li><li>Proficient in knowledge and use of email and internet</li><li>Possess above average knowledge of administrative procedures</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Insurance Specialist (Temp)

<a href="https://ecu.wd12.myworkdayjobs.com/Everwise_Careers/job/County-Road-6/Universal-Banker_R-100010" target="_blank">Universal Banker</a>Job Description: We are searching for an experienced Full-Time Universal Banker at our CR6 Branch. Location: Elkhart, IN 46514&nbsp;Position Summary: Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION’s wallet share.&nbsp;Primary Responsibilities and Duties: Maintains a high level of member service in accordance with the EVERWISE CREDIT UNION Service Expectations. This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center) Responsible for maintaining a high level of confidentiality about member account information. Meets or exceedecu.wd12.myworkdayjobs.com

Everwise Credit Union

Universal Banker

remote typeOn-SitelocationsNew Albanytime typeFull timeposted onPosted 15 Days Agojob requisition idR-100085Job Description:We are searching for an experienced Full-Time Universal Banker at our New Albany Branch.Location: New Albany, IN 47150Essential FunctionResponsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while&nbsp;focusing on building relationships and expanding Everwise Credit Union’s wallet share.Primary Responsibilities &amp; Duties<ul><li>Maintains a high level of member service in accordance with the Everwise Credit Union's Service Expectations.</li><li>This position will perform a broad variety of member service functions with accuracy and in a timely manner.&nbsp; These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center)</li><li>Responsible for maintaining a high level of confidentiality about member account information.</li><li>Meets or exceeds established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need.</li><li>Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly.</li><li>May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties.</li><li>Complies with the credit union&nbsp;Check Cashing, Cash Control and Transaction Approval Limits&nbsp;policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA and etc.</li><li>Volunteers for special projects within the scope of job responsibilities.</li><li>Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction.</li><li>Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union.</li></ul>Specific Skills<ul><li>Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication</li><li>Ability to proactively problem solve by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and Everwise Credit Union.</li><li>High level of Everwise Credit Union product knowledge with a full understanding of needs-based selling.</li><li>Proficient cash handling skills.</li><li>Ability to work in a fast-paced diverse and universal environment.</li><li>Practical application and general understanding of various computer applications</li><li>Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin.</li></ul>Accountability<ul><li>Responsible for using product knowledge to cross-sell and clearly communicate product features to staff and members.</li><li>Must have a full understanding of needs-based selling, practice and use of Relationship Building with Conversations techniques in accordance with Everwise Credit Union’s Sales Process.</li><li>Responsible for daily decisions made within established guidelines set by the supervisor/manager, meeting pay-for-performance goals and displaying a positive image of the Credit Union.</li><li>Accountable for understanding and applying Everwise Credit Union policies and procedures relating to the Bank Secrecy Act (BSA/AML, CIP and OFAC).</li><li>Responsible for using all identified security precautions about cash, checks and account management.</li><li>Accountable for Performance Management Goals as agreed upon with Supervisor.</li></ul>Minimum Requirement<ul><li>High School Diploma, GED or equivalent certification.</li><li>Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred.</li></ul>Everwise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

remote typeOn-SitelocationsWhitingtime typePart timeposted onPosted 19 Days Agojob requisition idR-100005Job Description:We are searching for an experienced Part-Time Universal Banker&nbsp;at our Whiting Branch.Location: Whiting, IN 46394Essential FunctionResponsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while&nbsp;focusing on building relationships and expanding Everwise Credit Union’s wallet share.Primary Responsibilities &amp; Duties<ul><li>Maintains a high level of member service in accordance with the Everwise Credit Union's Service Expectations.</li><li>This position will perform a broad variety of member service functions with accuracy and in a timely manner.&nbsp; These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center)</li><li>Responsible for maintaining a high level of confidentiality about member account information.</li><li>Meets or exceeds established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need.</li><li>Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly.</li><li>May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties.</li><li>Complies with the credit union&nbsp;Check Cashing, Cash Control and Transaction Approval Limits&nbsp;policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA and etc.</li><li>Volunteers for special projects within the scope of job responsibilities.</li><li>Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction.</li><li>Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union.</li></ul>Specific Skills<ul><li>Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication</li><li>Ability to proactively problem solve by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and Everwise Credit Union.</li><li>High level of Everwise Credit Union product knowledge with a full understanding of needs-based selling.</li><li>Proficient cash handling skills.</li><li>Ability to work in a fast-paced diverse and universal environment.</li><li>Practical application and general understanding of various computer applications</li><li>Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin.</li></ul>Accountability<ul><li>Responsible for using product knowledge to cross-sell and clearly communicate product features to staff and members.</li><li>Must have a full understanding of needs-based selling, practice and use of Relationship Building with Conversations techniques in accordance with Everwise Credit Union’s Sales Process.</li><li>Responsible for daily decisions made within established guidelines set by the supervisor/manager, meeting pay-for-performance goals and displaying a positive image of the Credit Union.</li><li>Accountable for understanding and applying Everwise Credit Union policies and procedures relating to the Bank Secrecy Act (BSA/AML, CIP and OFAC).</li><li>Responsible for using all identified security precautions about cash, checks and account management.</li><li>Accountable for Performance Management Goals as agreed upon with Supervisor.</li></ul>Everwise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description and RequirementsThe Mortgage Loan Officer will evaluate, authorize, and recommend applicable credit decisions based on a detailed analysis of a member’s financial profile for the purposes of conventional lending programs.&nbsp; In addition, they will conduct a thorough needs analysis which will assist in guiding members into the most suitable loan program.&nbsp; The Mortgage loan officer will counsel the member, and collaborate with various internal/external partners, throughout the entirety of the mortgage process. Essential Functions and Responsibilities:<ul><li>Obtain, analyze and complete mortgage loan applications via web, phone or face-to-face. </li><li>Provide detailed mortgage product/process details to RBFCU members.</li><li>Obtain and analyze required member documents related to the mortgage loan request.</li><li>Accurately complete disclosures in accordance with all RBFCU guidelines and industry compliance standards.</li><li>Serve as a member advocate while maintaining the integrity of all RBFCU's policies and procedures.</li><li>Effectively communicate with all parties involved with any given mortgage transaction – including membership, real estate agents, builders and other third party partners.</li><li>Perform in a high volume and fast paced environment.</li><li>Interview members to determine financial eligibility for loans.</li><li>Effectively manage a pipeline of loans while maintaining RBFCU service level requirements.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>Minimum of 12 months experience in mortgage industry or Bachelor's degree</li><li>Strong written and verbal communication skills</li><li>Strong proficiency with Excel, Outlook, Word, Power Point and DocuSign</li><li>Must be eligible to register with the Nationwide Mortgage Licensing System and Registry</li><li>Ability to work Saturday shifts as necessary</li></ul>Preferred:<ul><li>Bi-Lingual in English/Spanish</li><li>Experience with Encompass</li><li>Bachelor’s Degree</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Mortgage Loan Officer - Home Equity

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The Insurance Specialist is responsible for review and resolution of outstanding insurance balances on hospital patient accounts. The Insurance Specialist will be required to have flexibility to learning and comprehending complex hospital systems and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client, and federal guidelines. *Must have experience with HOSPITAL AR - UB04 claims - follow up on denied claims - 2 years+ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.ESSENTIAL JOB FUNCTIONS:Effectively manages assigned insurance receivables to achieve business line expectations &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Meets productivity standards as outlined by business line</li><li>Achieves a minimum of 85% work quality scoring and accuracy on all accounts worked</li><li>Completes timely follow-up on assigned accounts to ensure no cash loss</li><li>Meets monthly cash expectations as set out for assigned client receivables</li><li>Ensures insurance accounts are resolved within 90 days of placement &nbsp;&nbsp;&nbsp;</li><li>Demonstrates the ability to prioritize work with some oversight to meet outlined goals</li></ul>Perform account research and route accounts through appropriate client workflows&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Ability to understand, navigate and perform research of account within client host systems</li><li>Exceptional understanding of patient accounting systems allowing for ease of transition and learning of new systems as needed by business line</li><li>Clearly documents actions taken and next steps for account resolution in patient accounting system</li><li>Excellent working knowledge of Prism system and displays clear understanding of claim updates, request workflow, and action step entry into the system</li><li>Appropriately makes request for documentation based on account needs and compliance guidelines</li><li>Ability to navigate billing system to perform basic claim billing functions</li><li>Clearly prepares appeals for payment to insurance company when appropriate</li><li>Ensure strong communication skills to convey intricate account information</li></ul>Ensure all accounts are worked within client standards and Federal Regulations.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Maintain high quality account handling per client standards</li><li>Work within federal, state regulations, department/division &amp; all Compliance Policies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Maintain continuing education, training in industry career development&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.</li><li>Attend training sessions as directed by management</li><li>Integrate information obtained through training sessions and policy changes immediately into daily routine</li></ul>EDUCATION: High School or EquivalentEXPERIENCE: 2 years of experience in hospital ARMUST HAVE:<ul><li>Excellent oral and written communication skills</li><li>Basic computer skills</li><li>Familiar with widely used patient accounting software</li></ul>OTHER HELPFUL EDUCATION OR EXPERIENCE<ul><li>Organization, planning and prioritizing</li><li>Communication skills</li><li>Data management</li><li>Attention to detail and accuracy</li><li>Problem-solving</li><li>Adaptability and flexibility</li></ul>KNOWLEDGE, SKILLS and ABILITIES <ul><li>Possess excellent reading and writing skills</li><li>Strong Computer skills</li><li>Communicate successfully with patients, hospitals, insurance companies and CorroHealth Employees</li><li>Work individually and as part of a team</li><li>Possess ability to concentrate for long periods of time</li><li>Proficient in numeracy skills</li><li>Pays close attention to detail</li><li>Must possess excellent grammar and spelling skills</li><li>Proficient in knowledge and use of email and internet</li><li>Possess above average knowledge of administrative procedures</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

AR Hospital Insurance Specialist

Job Description and RequirementsRandolph-Brooks Federal Credit Union is offering a sign-on bonus for the Mortgage Servicing Collector position! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings).Join our team today!The Mortgage Servicing Collector is responsible for contacting members who have gone delinquent on their mortgage and/or commercial loan(s) in an effort to collect payments and/or negotiate payment plans, while providing excellent member service. In addition, will ensure all commercial and mortgage servicing time lines are met, and loss mitigation options are reviewed and discussed with risk borrowers. The Mortgage Servicing Collector will also support the Remarketing Analyst with mortgage consignments, vehicle transportation, title releases and assigned auction support activities with vehicle consignments. &nbsp;Essential Functions and Responsibilities:<ul><li>Provide excellent and considerate member service</li><li>Maintain a high volume of outbound and inbound phone calls</li><li>Collect payments on past due mortgage and/or commercial loans and negotiate payment plans</li><li>Review member status for possible loss mitigation options</li><li>Monitor queue reports to effectively manage delinquent mortgage portfolio</li><li>Initiate foreclosure proceedings when applicable</li><li>Initiate mortgage servicing initiatives when applicable</li><li>Identify and recommend loans for site visits or inspection</li><li>Manage account restrictions and member's account services</li><li>Conclude and perform auto sales and real estate closing transactions</li><li>Generate written communication when applicable</li><li>All other duties as assigned (Note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Minimum of 1 year collections or call center experience</li><li>General knowledge of the bankruptcy and foreclosure process</li><li>General knowledge of collection laws</li><li>Detailed knowledge of various mortgage loan products (pertaining to bankruptcy, collections, foreclosure) </li><li>Ability to maintain and exceed collector performance metric goals</li><li>Ability to prioritize and manage multiple responsibilities</li><li>Strong attention to detail</li><li>Commitment to excellent customer/member service</li><li>Excellent written and verbal communication abilities</li><li>Basic user level knowledge of Microsoft Office</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Mortgage Servicing Collector

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.Why Insperity?Flexibility: Over 80% of Insperity’s jobs have work-from-home flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. Whether remote, in person or hybrid, we take care of our people so that you can do your best work.AGENCY TEMP SENIOR SALES REPRESENTATIVE, INSURANCE SERVICESRESPONSIBILITIESThis position is responsible for business to business selling of Insperity Insurance Services (IIS) products and services. This position will utilize and manage a diversified mix of business lead sources including direct prospecting, incoming leads vertical market networking, and strategic business partners. The position will be responsible for the entire sales process from start to close utilizing web demonstrations, webinars, attending tradeshows and cross selling/upselling of products and services.&nbsp;•&nbsp; &nbsp;&nbsp;Provides frequent input and support to department leadership.•&nbsp; &nbsp;&nbsp;Contributes to the overall success of the Sales team by mentoring IIS Sales personnel.•&nbsp; &nbsp;&nbsp;Acts as team resource to provide sales approach strategy for clients and prospective clients.•&nbsp; &nbsp;&nbsp;Works with IIS leadership, as requested, to resolve “level one” escalated issues.•&nbsp; &nbsp;&nbsp;Assists with creation and maintenance of IIS product and workflow training materials.&nbsp;•&nbsp; &nbsp;&nbsp;Calls on key leads to convert prospects into customers by explaining features, benefits and value of insurance solutions through a variety of resources.•&nbsp; &nbsp;&nbsp;Calls on Insperity clients and prospective customers for Insperity insurance-related products and services and compiles documentation for quotes/bids.•&nbsp; &nbsp;&nbsp;Calls on policyholders and prospects to explain insurance policies, analyze insurance needs, suggest additions or changes to coverage and &nbsp;explain features, advantages and disadvantages of various policies to promote sale of insurance products.•&nbsp; &nbsp;&nbsp;Calculates premium and establishes payment method.•&nbsp; &nbsp;&nbsp;Customizes insurance programs to suit individual policyholder needs.•&nbsp; &nbsp;&nbsp;Ensures that policy requirements are fulfilled, including the completion of appropriate forms.•&nbsp; &nbsp;&nbsp;Responds to all lead generation efforts, including but not limited to inbound telephone calls, website inquiries, email inquiries and referral leads.•&nbsp; &nbsp;&nbsp;Prospects relentlessly, using the internet, prospect databases provided by corporate marketing, CRM and other approved resources to effectively prospect, build and maintain a pipeline that will exceed monthly, quarterly and yearly quotas.•&nbsp; &nbsp;&nbsp;Takes ownership of pipeline and client relations and uses best judgment to accomplish financial sales goals for Insperity. &nbsp;•&nbsp; &nbsp;&nbsp;Identifies new sales opportunities, tracks pipeline details, and notes all relationship information within appropriate databases.•&nbsp; &nbsp;&nbsp;Identifies prospective partner companies and pushes the information through defined channels.•&nbsp; &nbsp;&nbsp;Communicates the value of IIS with customers’ and prospects’ senior executives and decision makers. &nbsp;•&nbsp; &nbsp;&nbsp;Demonstrates key elements of IIS to prospective customers through online capabilities such as Webex and answers features and functional questions.•&nbsp; &nbsp;&nbsp;Creates client specific documents utilizing defined templates to reflect how the client will achieve their business objectives using IIS.•&nbsp; &nbsp;&nbsp;Sells various types of insurance coverage to businesses and individuals on behalf of the carrier.&nbsp;•&nbsp; &nbsp;&nbsp;Selects insurance company that offers type of coverage requested by the client.&nbsp;•&nbsp; &nbsp;&nbsp;Supports marketing campaigns and corporate initiatives.&nbsp;•&nbsp; &nbsp;&nbsp;Develops and submits a detailed annual sales plan for approval by management. Prepare and communicate daily goals and results to achieve annual sales plan.&nbsp;•&nbsp; &nbsp;&nbsp;Leverages Insperity resources to close sales.•&nbsp; &nbsp;&nbsp;Manages effectively and efficiently large numbers of “open evaluations” or prospects reviewing products and services at varied sale stages. &nbsp;Activities include, but are not limited to, due diligence procedures, collaboration with internal personnel, product demonstrations, data collection, customized software definitions, and price negotiations.•&nbsp; &nbsp;&nbsp;Works with Insperity departments to seamlessly transition new accounts into a post sale cycle.•&nbsp; &nbsp;&nbsp;Reports any relevant trends identified as barriers to sale or that may impact solution reliability, including customer satisfaction or concerns.OTHER RESPONSIBILITIES•&nbsp; &nbsp;&nbsp;Assists in the accomplishment of Insperity goals.•&nbsp; &nbsp;&nbsp;Helps other employees to accomplish Insperity goals.•&nbsp; &nbsp;&nbsp;Performs other duties as may be assigned by department supervisor.•&nbsp; &nbsp;&nbsp;Participates in the Disaster Recovery plan as required.EDUCATION / EXPERIENCE REQUIREMENTS•&nbsp; &nbsp;&nbsp;High School Diploma or equivalent is required. Bachelor’s Degree in related field is preferred. &nbsp;•&nbsp; &nbsp;&nbsp;Three years in a business-to-business sales environment is required.•&nbsp; &nbsp;&nbsp;Experience in software and SaaS products is preferred. &nbsp;LICENSES / CERTIFICATIONSInsurance licenses for Life, Accident, Health &amp; HMO and/or Property &amp; Casualty for all applicable states is required.KNOWLEDGE / SKILLS•&nbsp; &nbsp;&nbsp;Demonstrated ability to generate and close sales; and cultivate, build and keep client relationships.•&nbsp; &nbsp;&nbsp;Solid methods and techniques used in persuasion and negotiation in a sales and team environment; dealing constructively with conflict; communicating effectively verbally and in writing to a diverse range of audiences; and maintaining effective work relations with those encountered in the course of employment.•&nbsp; &nbsp;&nbsp;Good analytical and training skills a must to assist in sales workforce product education.&nbsp;•&nbsp; &nbsp;&nbsp;Strong knowledge of various computer software and applications, including CRM/SFA tools and web presentation tools. Familiar with modern office methods, practices, procedures and equipment.•&nbsp; &nbsp;&nbsp;Ability to manage multiple projects and tasks to completion with minimal supervision.•&nbsp; &nbsp;&nbsp;Strong telephone communication skills.•&nbsp; &nbsp;&nbsp;Strong customer relations, time management, and organizational skills.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp;

Insperity

Agency Temp Senior Sales Representative, Insurance Services

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.Why Insperity?Flexibility: Over 80% of Insperity’s jobs have work-from-home flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. Whether remote, in person or hybrid, we take care of our people so that you can do your best work.AGENCY TEMP INSURANCE SPECIALIST, LIFE &amp; HEALTHRESPONSIBILITIESThis position is responsible for book of business policy renewal activities and customer support for Insperity Insurance Services (IIS). This position works in an insurance agency environment and is responsible for supporting and meeting the service needs of all clients, their employees and internal Service and Sales team members who seek information from IIS.·&nbsp; &nbsp;&nbsp;Maintains comprehensive knowledge of all IIS Life &amp; Health products and services, as well as applicable regulations.·&nbsp; &nbsp;&nbsp;Acts as team resource to provide retention approach strategy for client during life cycle.·&nbsp; &nbsp;&nbsp;Maintains a working knowledge of eligibility, open enrollment and qualifying events for Life &amp; Health products.·&nbsp; &nbsp;&nbsp;Meets retention and production goals and objectives as established.·&nbsp; &nbsp;&nbsp;Supports Senior Insurance Specialists in initiating large group renewals, processing invoices, issuing ID cards and processing client portal access.·&nbsp; &nbsp;&nbsp;Handles incoming service calls from customers and processes customer policy change requests.·&nbsp; &nbsp;&nbsp;Conducts policyholder insurance needs analysis, at renewal or as otherwise necessary.·&nbsp; &nbsp;&nbsp;Maintains excellent customer service standards to ensure customer satisfaction and responds timely to all service requests in a friendly and helpful manner.·&nbsp; &nbsp;&nbsp;Treats each customer contact as a cross and up-sell opportunity.·&nbsp; &nbsp;&nbsp;Documents and follows through on service issues.·&nbsp; &nbsp;&nbsp;Verifies phone numbers, addresses and email addresses with each customer contact and updates agency management systems, as needed.·&nbsp; &nbsp;&nbsp;Maintains client relationships with scheduled follow up phone calls and/or emails and follows up with customers to assure satisfaction, responds to queries, solicits further sales, and solves or escalates unresolved issues.·&nbsp; &nbsp;&nbsp;Maintains accurate/timely account status in IIS Agency Management and/or Salesforce.·&nbsp; &nbsp;&nbsp;Fosters strong relationships with customers to meet business unit client retention goals and company loyalty objective.·&nbsp; &nbsp;&nbsp;Provides feedback to management regarding potential trends related to reported service issues.·&nbsp; &nbsp;&nbsp;Collaborates with internal constituents to maintain highest level of customer service quality and productivity.·&nbsp; &nbsp;&nbsp;Creates and/or generates business metrics reports as requested.·&nbsp; &nbsp;&nbsp;Follows all rules and regulations as it applies to HIPAA and all other applicable insurance regulations in a professional manner and maintains compliance with training requirements in regards to such regulations.OTHER RESPONSIBILITIES·&nbsp; &nbsp;&nbsp;Assists in the accomplishment of Insperity Company goals.·&nbsp; &nbsp;&nbsp;Helps other employees to accomplish Insperity Company goals.·&nbsp; &nbsp;&nbsp;Performs other duties as may be assigned by department supervisor.·&nbsp; &nbsp;&nbsp;Participates in the Disaster Recovery plan as required.EDUCATION / EXPERIENCE REQUIREMENTS·&nbsp; &nbsp;&nbsp;High School Diploma or equivalent is required. Bachelor’s Degree in a related field is preferred.·&nbsp; &nbsp;&nbsp;One to four years of related work experience is required.KNOWLEDGE / SKILLS·&nbsp; &nbsp;&nbsp;Ability to thoroughly understand and follow all underwriting, rating and compliance requirements.·&nbsp; &nbsp;&nbsp;Willingness to learn, be intuitive and resourceful and be coachable.·&nbsp; &nbsp;&nbsp;Upbeat, positive and enthusiastic attitude.·&nbsp; &nbsp;&nbsp;Proficiency to multi-task, follow-thru and follow-up.·&nbsp; &nbsp;&nbsp;Excellent Communication/interpersonal skills.·&nbsp; &nbsp;&nbsp;Professional phone etiquette.·&nbsp; &nbsp;&nbsp;Career minded vision.·&nbsp; &nbsp;&nbsp;Excellent Spelling and Grammar skills.·&nbsp; &nbsp;&nbsp;Great Customer Service Skills.·&nbsp; &nbsp;&nbsp;Problem-Solving Capabilities.·&nbsp; &nbsp;&nbsp;Ability to work well with other employees and act as a team player with a positive attitude.·&nbsp; &nbsp;&nbsp;Proven analytical aptitude and ability to work toward specific measurable performance targets.·&nbsp; &nbsp;&nbsp;Strong organizational skills with excellent ability to commit to and follow through on tasks with minimal supervision.·&nbsp; &nbsp;&nbsp;Ability to interpret, communicate and summarize orally and in writing, complex issues, conclusions and decisions related to all aspects of customer service, client renewals and client retention.·&nbsp; &nbsp;&nbsp;Proficient in the use of Microsoft Office (especially database programs) and demonstrated ability to learn other application programs as needed.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Agency Temp Insurance Specialist, Life & Health

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Insurance Verification and Authorization Representative performs verification of benefits and obtains authorizations in accordance with all state, federal and third party payor contractual requirements.Qualifications:• High School Diploma or GED• Minimum of one (1) year of medical billing and collection or office experience • Knowledge of third party billing and state and federal collection regulations preferred• Ability to prioritize and multi-task independently with little guidance• Must be self-motivated and service oriented• Excellent written and verbal communication skills• Accurate typing and data entry skillsCompetencies:• Satisfactorily complete competency requirements for this position.Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients.• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices.• Observe the Company's health, safety and security practices.• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.• Use resources in a fiscally responsible manner.• Promote the Company through participation in community and professional organizations.• Participate proactively in improving performance at the organizational, departmental and individual levels.• Improve own professional knowledge and skill level.• Advanced electronic media skills.• Support Company research and educational activities.• Share expertise with co-workers both formally and informally.• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Job Responsibilities:• Performs insurance benefit verification for all payors.• Obtains authorization as required by plan benefit.• Processes incoming correspondence from payors.• Resolves any issues with coverage and escalates complicated issues to the Supervisor.• Ensures timely, complete and accurate processing of benefit information.• Prepares monthly nursing home room and board invoices.• Collaborates with Medicaid Eligibility Vendor to obtain Medicaid eligibility.• Obtains patient responsibility payment as needed.• Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

20 Banking / Insurance Jobs