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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Insurance Manager is responsible for managing the placement of insurance policies and risk management solutions for the organization. This role involves evaluating and selecting appropriate insurance carriers, negotiating terms, and ensuring optimal coverage for the organization's assets and liabilities. The Insurance Manager will work closely with internal stakeholders and external brokers to develop and implement effective risk management strategies.JOB DESCRIPTION<ul><li>Proactive management of processes required to administer global insurance placements including Property, Casualty, Professional Indemnity, Cyber, D&amp;O/EPL, Crime, Fiduciary, and other specialty insurance.</li><li>In-depth knowledge of insurance policies, pricing, and premiums</li><li>Develops and implements controls, checks and balances, and reporting policies and procedures.</li><li>Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and acting as primary liaison between risk team and internal stakeholders.</li><li>Conduct thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards.</li><li>Advise the business regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards.</li><li>Ensuring effective management of Risk Management Information System (Origami);</li><li>Champion the adoption and implementation of innovative tools and technologies</li><li>Vendor management oversight including service level agreements and key performance indicators (KPIs).</li><li>Manages placement team, develops career paths, and provides guidance.</li><li>Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences.</li><li>Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making.</li><li>Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team’s best practices.</li></ul>#LI-RF1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Insurance Manager

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.JOB SUMMARY: The Insurance Specialist is responsible for review and resolution of outstanding insurance balances on hospital or physician patient accounts. The Insurance Specialist will be required to have flexibility to learning and comprehending complex hospital systems and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client, and federal guidelines.*this position is REMOTE - candidates must reside in HI to be considered*ESSENTIAL JOB FUNCTIONS:Effectively manages assigned insurance receivables to achieve business line expectations &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Meets productivity standards as outlined by business line</li><li>Achieves a minimum of 85% work quality scoring and accuracy on all accounts worked</li><li>Completes timely follow-up on assigned accounts to ensure no cash loss</li><li>Meets monthly cash expectations as set out for assigned client receivables</li><li>Ensures insurance accounts are resolved within 90 days of placement &nbsp;&nbsp;&nbsp;</li><li>Demonstrates the ability to prioritize work with some oversight to meet outlined goals</li></ul>Perform account research and route accounts through appropriate client workflows&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Ability to understand, navigate and perform research of account within client host systems</li><li>Exceptional understanding of patient accounting systems allowing for ease of transition and learning of new systems as needed by business line</li><li>Clearly documents actions taken and next steps for account resolution in patient accounting system</li><li>Excellent working knowledge of Prism system and displays clear understanding of claim updates, request workflow, and action step entry into the system</li><li>Appropriately makes request for documentation based on account needs and compliance guidelines</li><li>Ability to navigate billing system to perform basic claim billing functions</li><li>Clearly prepares appeals for payment to insurance company when appropriate</li><li>Ensure strong communication skills to convey intricate account information</li></ul>Ensure all accounts are worked within client standards and Federal Regulations.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Maintain high quality account handling per client standards</li><li>Work within federal, state regulations, department/division &amp; all Compliance Policies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Maintain continuing education, training in industry career development&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.</li><li>Attend training sessions as directed by management</li><li>Integrate information obtained through training sessions and policy changes immediately into daily routine</li></ul>EDUCATION: High School or EquivalentEXPERIENCE: 1 year experience in a health care receivables environment.MUST HAVE:<ul><li>Excellent oral and written communication skills</li><li>Basic computer skills</li><li>Familiar with widely used patient accounting software</li></ul>OTHER HELPFUL EDUCATION OR EXPERIENCE<ul><li>Organization, planning and prioritizing</li><li>Communication skills</li><li>Data management</li><li>Attention to detail and accuracy</li><li>Problem-solving</li><li>Adaptability and flexibility</li></ul>KNOWLEDGE, SKILLS and ABILITIES <ul><li>Possess excellent reading and writing skills</li><li>Strong Computer skills</li><li>Communicate successfully with patients, hospitals, insurance companies and CorroHealth Employees</li><li>Work individually and as part of a team</li><li>Possess ability to concentrate for long periods of time</li><li>Proficient in numeracy skills</li><li>Pays close attention to detail</li><li>Must possess excellent grammar and spelling skills</li><li>Proficient in knowledge and use of email and internet</li><li>Possess above average knowledge of administrative procedures</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Insurance Specialist - Biller

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Responsible for the supervision of operational tasks and processes as assigned to support business objectives for CorroHealth Healthcare Insurance Operations clients/projects. Provide leadership to team members based in multiple locations to include remote/at home sites, client sites, service centers, and offshore delivery teams. Interfaces directly with clients, outsource partners and suppliers in addition to collaborating with internal business teams as needed. Responsible for recommending operational processes and policies to facilitate attainment of near-term performance targets as well as long-term strategic business objectives. Delivers effective professional communication amongst internal and external teams. Provides project-specific training during onboarding and supports the productivity and quality performance of the team. **This position is 100% ONSITE in Honolulu, HI**ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Primary duties include:&nbsp;•&nbsp;&nbsp; &nbsp;Supervision of client specific Insurance Operations tasks and processes for CorroHealth Healthcare •&nbsp;&nbsp; &nbsp;Assigns the work of direct reports&nbsp; •&nbsp;&nbsp; &nbsp;Contributes to the decision to engage, terminate, advance, promote, or change status for employees under their supervision&nbsp; ESSENTIAL JOB FUNCTIONS:&nbsp;Team Development&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; •&nbsp;&nbsp; &nbsp;Provide and demonstrate effective leadership and soft skills in supervising operational tasks and processes to facilitate attainment of departmental performance measurements and goals. •&nbsp;&nbsp; &nbsp;Mentor and develop team members on effective revenue cycle techniques necessary to achieve excellence and maintain high performance. •&nbsp;&nbsp; &nbsp;Maintain constructive relationships with co-workers and members of management. •&nbsp;&nbsp; &nbsp;Provide project-specific training to new staff.&nbsp; Project Management &nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; •&nbsp;&nbsp; &nbsp;Maintain an effective communications process with management, facilitating direction and operational stability.&nbsp; •&nbsp;&nbsp; &nbsp;Collaborate with Information Technology to deploy topflight technology for improved service and reporting.&nbsp; •&nbsp;&nbsp; &nbsp;Participate in the development and implementation of improvement strategies when objectives are not met. •&nbsp;&nbsp; &nbsp;Ensure up to date billing and regulatory standards are implemented into workflow. &nbsp; •&nbsp;&nbsp; &nbsp;Monitor PRISM request statuses to identify opportunities to minimize client requests.&nbsp; •&nbsp;&nbsp; &nbsp;Monitor PRISM KPIs to ensure targets are consistently met.&nbsp; •&nbsp;&nbsp; &nbsp;Review quality audit results to identify opportunities for training. &nbsp; Analysis and Reporting&nbsp; •&nbsp;&nbsp; &nbsp;Consistently identify reasons why claims are not paid on initial submission or payment is delayed. Collaborate with management to identify trends, revenue impact and root cause.&nbsp; •&nbsp;&nbsp; &nbsp;Contribute supporting information regarding trends and root cause analysis for weekly and monthly client meetings.&nbsp; •&nbsp;&nbsp; &nbsp;Monitor and analyze productivity, inventory and quality report results to collaborate on the development of action plans for continuous performance improvement. General Management •&nbsp;&nbsp; &nbsp;Maintain regular attendance and consistent arrival and departure times.&nbsp; •&nbsp;&nbsp; &nbsp;Participate as a highly functioning member of the team, striving to identify methods to increase revenue and effectively resolve claims. •&nbsp;&nbsp; &nbsp;Confront all obstacles with a positive outlook and an inclusive team approach. •&nbsp;&nbsp; &nbsp;Accept accountability, accepting and providing constructive feedback. &nbsp; &nbsp;&nbsp; Performance Monitoring •&nbsp;&nbsp; &nbsp;Review performance data that measure productivity and goal achievement to ensure attainment of revenue and profitability targets. •&nbsp;&nbsp; &nbsp;Share opportunities for up-selling and cross-selling and communication with management.EDUCATION: High School&nbsp;EXPERIENCE:&nbsp;MUST HAVE:&nbsp; •&nbsp;&nbsp; &nbsp;2+ years of experience working in revenue cycle operations environment exceeding expected performance levels. •&nbsp;&nbsp; &nbsp;1+ years leadership experience&nbsp; •&nbsp;&nbsp; &nbsp;Experience in MS Office products. •&nbsp;&nbsp; &nbsp;Proven knowledge and compliance with applicable federal and state regulatory requirements.&nbsp; OTHER HELPFUL EDUCATION OR EXPERIENCE:&nbsp; •&nbsp;&nbsp; &nbsp;Project management.&nbsp; •&nbsp;&nbsp; &nbsp;Data management.&nbsp;KNOWLEDGE, SKILLS and ABILITIES:&nbsp; •&nbsp;&nbsp; &nbsp;Regular attendance is a requirement for this position. •&nbsp;&nbsp; &nbsp;Successful track record in the completion of assigned tasks and processes •&nbsp;&nbsp; &nbsp;Strong demonstration of personal initiative and self-direction.&nbsp; •&nbsp;&nbsp; &nbsp;Effective team building, coaching and leadership skills required. •&nbsp;&nbsp; &nbsp;Developed verbal, written, presentation and overall communication skills.&nbsp; •&nbsp;&nbsp; &nbsp;Ability to establish trust and credibility and maintain positive professional business relationships with all levels of CorroHealth Healthcare organization.&nbsp; •&nbsp;&nbsp; &nbsp;Ability to meet strict deadlines and handle multiple priorities in a very-fast paced environment. •&nbsp;&nbsp; &nbsp;Proven ability to communicate and collaborate cross-functionally with management levels within the organization. •&nbsp;&nbsp; &nbsp;Ability to pay close attention to detail and accuracy with effective organizational skills. •&nbsp;&nbsp; &nbsp;Ability to identify areas of improvement, develop corrected process flows and strategically utilize resources to implement effective change.PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Supervisor, Insurance Operations - Onsite

Teller / Universal Banker Associate - Full Time$18.00 - $20.00 Per hourAs America’s first billion-dollar black-owned bank, Liberty Bank and Trust is a part of history, and we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to impact communities and families positively. If you have customer service experience or banking experience, we’d love to hear from you! To learn more about us, please visit our website at <a href="http://www.libertybank.net" target="_blank">www.libertybank.net</a>Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing businesses, providing for college, or even starting lifelong careers.We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, oruntapped talent, we believe in the possibility of financial freedom.The Universal Banker Associate provides first-line, quality customer service through face-to-face performance of primary bank transactions. This position will also utilize communication opportunities to offer additional bank services and products.At Liberty Bank and Trust, you'll find that there's freedom here - for our customers and you.What does it take to become a Teller / Universal Banker Associate?• &nbsp; &nbsp;Greet customers in the lobby, drive thru and/or on the phone.• &nbsp; &nbsp;Opens new deposit accounts.• &nbsp; &nbsp;Processes deposits, withdrawals, cash checks and other teller transactions.• &nbsp; &nbsp;Responsible for the security of assigned cash drawer and balances daily with data displayed on computer screen.• &nbsp; &nbsp;Processes deposits from ATM and night depository.• &nbsp; &nbsp;Identify and initiate sales opportunities.• &nbsp; &nbsp;Process and proof daily transactions; ensure proper holds are placed on checks according to regular CC guidelines.• &nbsp; &nbsp;Assists all retail related positions as needed/assigned.BenefitsAs you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:• &nbsp; &nbsp;Paid vacation and holidays, personal and sick days• &nbsp; &nbsp;Medical, Dental and Vision• &nbsp; &nbsp;FSA• &nbsp; &nbsp;Adoption Assistance• &nbsp; &nbsp;Life Insurance• &nbsp; &nbsp;Educational Reimbursement• &nbsp; &nbsp;401K and match• &nbsp; &nbsp;EAP/Health and Welfare Assistance• &nbsp; &nbsp;Training and Development• &nbsp; &nbsp;Online Marketplace* discounts on a variety of goods and services• &nbsp; &nbsp;Leadership Development• &nbsp; &nbsp;ERG/ Ambassador Group• &nbsp; &nbsp;Free and reduced-rate bank servicesWe do our best to make sure Liberty Bank and Trust is an incredible place not just to work but to build a career. We want you to learn, grow, and share in the success you help create. Within the company, there is also a future opportunity for growth.Ready to reinvent banking? We’re ready to talk about what’s next, and if you are too, please apply today!We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Insperity

Teller / Universal Banker Associate - Crowder Branch

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.The Mortgage Experience Associate will be responsible for supporting the Mortgage Originations team by ordering supporting documents (including translations, international credit reports etc.). This role is also responsible for direct interaction with customers, and collaborating directly with mortgage support team, loan officers, and external vendorsAs our Mortgage Experience Associate you will:<ul><li>Prioritize work flow to meet deadlines</li><li>Serve as liaison to Mortgage Support Teams and external vendors</li><li>Proactively follow up on assigned tasks to ensure completion in timely manner&nbsp;</li><li>Manage mortgage process to ensure positive customer experience &nbsp;</li><li>Work closely with first time homebuyers who will require extra attention to understand program options, mortgage guidelines and what to expect throughout the process</li><li>Interact with the client regarding complex situations relating to third party grants, down payment assistance and closing cost coverage</li></ul>For this role, HSBC targets a pay range between $55,900 and $83,900.The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Minimum of an associate’s degree in business, related field or equivalent experience</li><li>Minimum of an associate’s degree in business, related field or equivalent experience</li><li>5 years of proven experience</li><li>Fluent Spanish</li><li>Proven communications, decision-making, customer service, sales, support, problem-solving, multi-tasking and organizational skills&nbsp;</li><li>Proficiency with personal computers as well as pertinent mainframe systems and software packages</li><li>Ability to work independently, handle detail and maintain confidentiality&nbsp;</li><li>Working knowledge of the mortgage process, including pricing, registration, processing and closing</li><li>Incumbents in this role must successfully register with the Nationwide Mortgage Licensing System Registry (NMLSR) and must obtain a unique identifier through the registry that will be provided to consumers with whom the incumbent interacts. In addition, incumbents in this role must successfully renew their registration with the Nationwide Mortgage Licensing System Registry (NMLSR) annually</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC

Mortgage Experience Associate

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.The Sr. Mortgage Specialist will be responsible for Closing Disclosure preparation, pre-closing condition satisfaction, closing package preparation and funding preparation. &nbsp;Interaction with the client regarding third-party grants, down payment assistance and closing cost coverage is required.As our Sr. Mortgage Specialist you will:<ul><li>Prepare accurate mortgage loans for closing, interacting with the client, recognizing that programs may be complex, including closing cost coverage, down payment assistance, and third-party grants</li><li>Support Change Circumstance, review disclosures, ensure timely and accurate closing disclosures are provided</li><li>Perform fee analysis and demonstrate understanding of estimated/final fees and fee tolerances</li><li>Generate accurate Closing Disclosures to support TRID and applicable regulations.</li><li>Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk, etc)</li><li>Meet all performance targets including standards in quality and productivity</li><li>Abide by first call resolution in alignment with global standards to promote customer satisfaction</li></ul>For this role, HSBC targets a pay range between $50,000 and $75,000.The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Closing experience or related experience as well as knowledge of Mortgage systems (both LOS and Image)</li><li>Minimum of 2 years proven bank, mortgage business, mortgage systems related experience or equivalent</li><li>Minimum of bachelor’s degree in business, accounting, related field or equivalent experience</li><li>Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills</li><li>Proficiency with personal computers&nbsp;</li><li>Ability to meet deadlines and objectives independently and within the team</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Sr. Mortgage Specialist

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.The Mortgage Specialist is actively involved in each key aspect of the loan process and is responsible for ensuring a shortened cycle time by providing exceptional service to third parties and internal departments from Application through Funding. This individual is proficient in collecting and analyzing a broad range of credit, collateral and compliance documents related to the mortgage process, ensuring loan quality and integrity. More importantly, the Mortgage Specialist exhibits well developed communication and interpersonal skills and the ability to work effectively with consumers, underwriting, mortgage experience associates, sales representatives, third party vendors and other parties linked to the mortgage transaction.&nbsp;As our Mortgage Specialist you will:<ul><li>Interact with the client regarding complex situations relating to third party grants, down payment assistance and closing cost coverage</li><li>Evaluate credit worthiness by completing a thorough review and evaluation of third-party mortgage documentation to assess accuracy and credit risk. Analyze international credit reports, foreign verification of employment and perform project reviews to support a credit risk decision. Analyze collateral documentation to ensure collateral supports HSBC’s overall risk</li><li>Ensure a consistent and proactive approach to prior-to-doc condition clearing, in an effort to constantly increase pull-through percentage. &nbsp;Meet or exceed current daily production expectations while ensuring accuracy and quality standards</li><li>Adhere to all federal, state and HSBC regulatory compliance polices while maintaining HSBC Code of Ethics. Ensure that HSBC’s security interest in the mortgage is protected</li><li>Utilize professional judgement for early identification and effective resolution or escalation of issues that arise</li><li>Develop and sustain relationships with third party vendors. Communicate and monitor quality performance and established standards</li><li>Immediately notify all necessary parties of irregularities relative to standard HSBC policy/guidelines</li><li>Responsible for pipeline management, taking ownership of loan processes, risk decisions and accountability for meeting or exceeding service level agreements with a proactive approach toward exceeding customer expectations</li><li>Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, quality, operational risk, etc.)</li><li>Complete other related duties as assigned, including but not limited to: providing guidance and training to less experienced personnel. Support HSBC’s diversity programs. &nbsp;Adhere strictly to compliance and operational risk controls with HSBC and regulatory standards, policies and practices: report control weaknesses, compliance breaches and operational loss events</li></ul>For this role, HSBC targets a pay range between $50,000 and $75,000.The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Knowledge of Mortgage Products, Documents, Investor, and Compliance Requirements</li><li>Ability to make sound decisions based on information provided and defined policies</li><li>Ability to effectively multi-task and manage numerous duties/deadlines simultaneously, while maintaining high quality</li><li>Strong customer service, organizational and communication (written/oral) skills</li><li>Minimum of 2 years proven bank, mortgage business, mortgage systems related experience or equivalent</li><li>Minimum of bachelor’s degree in business, accounting, related field, or equivalent experience</li><li>Proven communications, organizational, analytical, administrative, problem-solving, and interpersonal skills</li><li>Proficiency with personal computers as well as pertinent HSBC systems and software</li><li>Ability to meet deadlines and objectives independently and within the team</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Mortgage Specialist

Teller / Universal Banker Associate - Full Time$18.00 - $20.00 Per hourAs America’s first billion-dollar black-owned bank, Liberty Bank and Trust is a part of history, and we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to impact communities and families positively. If you have customer service experience or banking experience, we’d love to hear from you! To learn more about us, please visit our website at <a href="http://www.libertybank.net" target="_blank">www.libertybank.net</a>Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing businesses, providing for college, or even starting lifelong careers.We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, oruntapped talent, we believe in the possibility of financial freedom.The Universal Banker Associate provides first-line, quality customer service through face-to-face performance of primary bank transactions. This position will also utilize communication opportunities to offer additional bank services and products.At Liberty Bank and Trust, you'll find that there's freedom here - for our customers and you.What does it take to become a Teller / Universal Banker Associate?•&nbsp; &nbsp;&nbsp;Greet customers in the lobby, drive thru and/or on the phone.•&nbsp; &nbsp;&nbsp;Opens new deposit accounts.•&nbsp; &nbsp;&nbsp;Processes deposits, withdrawals, cash checks and other teller transactions.•&nbsp; &nbsp;&nbsp;Responsible for the security of assigned cash drawer and balances daily with data displayed on computer screen.•&nbsp; &nbsp;&nbsp;Processes deposits from ATM and night depository.•&nbsp; &nbsp;&nbsp;Identify and initiate sales opportunities.•&nbsp; &nbsp;&nbsp;Process and proof daily transactions through back counter; ensure proper holds are placed on checks according to regular CC&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; guidelines.•&nbsp; &nbsp;&nbsp;Assists all retail related positions as needed/assigned.BenefitsAs you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:•&nbsp; &nbsp;&nbsp;Paid vacation and holidays, personal and sick days•&nbsp; &nbsp;&nbsp;Medical, Dental and Vision•&nbsp; &nbsp;&nbsp;FSA•&nbsp; &nbsp;&nbsp;Adoption Assistance•&nbsp; &nbsp;&nbsp;Life Insurance•&nbsp; &nbsp;&nbsp;Educational Reimbursement•&nbsp; &nbsp;&nbsp;401K and match•&nbsp; &nbsp;&nbsp;EAP/Health and Welfare Assistance•&nbsp; &nbsp;&nbsp;Training and Development•&nbsp; &nbsp;&nbsp;Online Marketplace* discounts on a variety of goods and services•&nbsp; &nbsp;&nbsp;Leadership Development•&nbsp; &nbsp;&nbsp;ERG/ Ambassador Group•&nbsp; &nbsp;&nbsp;Free and reduced-rate bank servicesWe do our best to make sure Liberty Bank and Trust is an incredible place not just to work but to build a career. We want you to learn, grow, and share in the success you help create. Within the company, there is also a future opportunity for growth.Ready to reinvent banking? We’re ready to talk about what’s next, and if you are too, please apply today!We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Teller / Universal Banker Associate - Kansas City

&nbsp;Mortgage Loan OriginatorAmerica’s first billion-dollar black-owned bank,&nbsp;Liberty Bank and Trust&nbsp;is a part of history, and we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to impact communities and families positively.Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing businesses, providing for college, or even starting lifelong careers.We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom.As a Mortgage Loan Originator, you will originate portfolio loans, secondary market conventional, FHA, and VA loans compliant with investor requirements and all State and Federal laws and regulations. You will also create a new mortgage loan business for the bank by working with realtors, builders, past clients, in-bank referrals, and other referral partners.At Liberty Bank and Trust, you'll find freedom here - for our customers and you.To be successful in this role, you should have:<ul><li>Bachelor's degree in Business, Accounting, Finance or other relevant field</li><li>At least 5 years of related experience and/or training</li><li>Knowledge of conventional and/or government guidelines, loan processing, underwriting, and/or closing procedures/federal lending regulations governing real estate lending is a plus</li><li>Ability to manage a heavy pipeline of 25 plus loans and be familiar with FHA, VA, Federal Housing, Rural Housing, and HUD guidelines</li><li>Knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint</li><li>Certificates and Licenses: Nationwide Mortgage Licensing System (NMLS)</li><li>Knowledgeable in using various types of mortgage software applications</li><li>Strong interpersonal and customer service skills</li><li>High degree of accuracy</li><li>Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed</li><li>Service-oriented, polite, and respectful</li><li>Problem-solving, attention to detail, and analytical skills</li><li>Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals or government regulations</li><li>Ability to read, analyze and interpret financial reports and/or legal documents</li><li>Ability to write routine reports and business correspondence</li><li>Continue to expand knowledge of issues influencing the industry and the organization</li><li>Strong verbal and written communication skills</li><li>Excellent organizational skills</li><li>Solid skills and in-depth knowledge of mortgage lending theory and practice</li></ul>Your responsibilities as the Mortgage Loan Originator will include:<ul><li>Be active in the community and in job-related organizations to enhance the network of beneficial contacts to achieve mortgage sales goals and objectives</li><li>Market and promote Liberty Bank’s loan programs and financial products in the community</li><li>Originate loans and meets the Company’s minimum production standards by taking complete and accurate loan applications, using Liberty Bank’s product set, processes, and systems</li><li>Respond to customer inquiries and referrals that are generated from both their contacts and other Liberty Bank business channels</li><li>Conduct interviews with prospective borrowers to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gathers any additional required information</li><li>Take a complete application and collects all required documentation (such as income tax return, bank account number, purchase agreement, and property description, etc.) for verification</li><li>Prepare the borrower(s) for the process and keeps ALL the parties involved in the process up to date on all critical developments and the status of the application</li><li>Inform the applicant of closing costs such as appraisal, credit report, and notary fees</li><li>Coordinate the closing with the borrower(s), closing agents, Realtors, and others involved in the transaction</li><li>Ensure exceptional customer service by maintaining a thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies, and adhering to HMDA requirements</li><li>Develop strong partnerships with employees to promote mortgage loan originations through the corporate footprint</li><li>Build and maintain good relationships with customers and referral partners</li><li>Exhibit consultative sales and promotional experience to provide recommendations based on financial analysis and acumen, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances</li><li>Maintain the mortgage file to ensure all paperwork and documentation are current and accurate</li><li>Maintain, audit, and update loan documents in Encompass according to the Mortgage Department’s policies and procedures</li><li>Maintain current knowledge of the Bank’s policies and procedures, as well as state and federal regulations, as they relate to documents and funding</li><li>Reconcile all fees and figures relating to each loan accurately and timely</li><li>Perform other duties as assigned</li></ul>BenefitsAs you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:<ul><li>Paid vacation and holidays, personal and sick days</li><li>Medical, Dental, and Vision</li><li>Life Insurance</li><li>FSA</li><li>Adoption Assistance</li><li>Educational Reimbursement</li><li>401K and match</li><li>Employee Stock Purchas Plan</li><li>EAP/Health and Welfare Assistance</li><li>Training and Development</li><li>Online Marketplace* discounts on a variety of goods and services</li><li>Leadership Development</li><li>ERG/ Ambassador Group</li><li>Free and reduced-rate bank services</li></ul>We do our best to make sure Liberty Bank and Trust is an incredible place not just to work but to build a career. We want you to learn, grow and share in the success you help create. &nbsp;Within the company, there is also a future opportunity for growth.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

20 Banking / Insurance Jobs